Nelson Mazda Cool Springs

I have received quality, professional service here. The staff is very nice, and helpful. Most impressive, they have provided a loaner when I had an unexpected repair. staff is very nice, and helpful. Most impressive, they have provided a loaner when I had an unexpected repair. More

Was unhappy that when I got my vehicle home and discovered that screen for the DVD player didn’t work, they told me I should have bought the extended warranty and could not help me. One sales pers discovered that screen for the DVD player didn’t work, they told me I should have bought the extended warranty and could not help me. One sales person told me I had to put $3000 none refundable deposit down and the other told me $500. Overall happy with vehicle. Just think they should have helped me out with the screen. More

I’ve had to take my CX-5 in just a few times after owning it for 8 years. The staff has always been great. it for 8 years. The staff has always been great. More

Dealership was helpful, friendly and patience. My experience with this dealership was wonderful! I would highly recommend doing business with Mazda Cool Springs in Franklin, Tn experience with this dealership was wonderful! I would highly recommend doing business with Mazda Cool Springs in Franklin, Tn More

The dealership worked with me even though I had negative equity on my trade-in vehicle. I was able to trade it in, and pay only 7% APR compared to 28% APR on my previous vehicle. equity on my trade-in vehicle. I was able to trade it in, and pay only 7% APR compared to 28% APR on my previous vehicle. More

Great Experience as usual. I love the videos you send of the actual car and any areas that may need attention. The overall experience is always fantastic. I trust the work and the prices. Thanks! the actual car and any areas that may need attention. The overall experience is always fantastic. I trust the work and the prices. Thanks! More

I made an appointment on line to see the Mazda CX-5 and heard back quickly from Jacob Singelmann. Jacob was knowledgeable, thorough, and patient. He showed me all of the features of the car and after a tes heard back quickly from Jacob Singelmann. Jacob was knowledgeable, thorough, and patient. He showed me all of the features of the car and after a test drive when I decided to purchase, there were no back and forth “games”. He price of the car was set and any extras were clearly stated. All in all- my experience with Nelson Mazda was excellent. More

Good Service Whenever I come to Nelson with my RX-8 I normally deal with Devin and he knows me immediately when I come in. I trust his knowledge and advice when working on my RX-8. I normally deal with Devin and he knows me immediately when I come in. I trust his knowledge and advice when working on my RX-8. More

The car is amazing. I'm honestly so impressed with the quality the car is in. Very happy about that. Only complaint is a lack of communication from my saleswoman. quality the car is in. Very happy about that. Only complaint is a lack of communication from my saleswoman. More

They are a GREAT Dealership! Friendly And fun sales and service people. They made buying a new Car a fun experience again. Would purchase here again. service people. They made buying a new Car a fun experience again. Would purchase here again. More