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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,491 reviews
July 12, 2020
Very attentive and excellent customer services .they Very attentive and excellent customer services .they explain all job need to be done. Above all they listen to customer. Thank you for job well done Very attentive and excellent customer services .they explain all job need to be done. Above all they listen to customer. Thank you for job well done More
by alex2050
Verified CustomerEmployees Worked With
Chris Evelsizer, Cristian Hardin, Andy Evinger
July 12, 2020
Fantastic. One sales person to handle everything. No passing the customer around and working them. The dealership is clean and classy, and they have a great selection of new and used automobiles. We kne passing the customer around and working them. The dealership is clean and classy, and they have a great selection of new and used automobiles. We knew which car we wanted immediately. The dealership is in a well lit and safe location. No-pressure staff went above and beyond. Jacob is great and Angie has an outstanding sense of humor and personality. More
by Lance & Lisa
Employees Worked With
Angie Yehudah, Jacob Singelmann
July 09, 2020
Top-notch dealership; everyone was very friendly and very transparent/helpful throughout the whole car-buying process. Phill did a great job helping me from start to finish from the test-drive to the paperwo transparent/helpful throughout the whole car-buying process. Phill did a great job helping me from start to finish from the test-drive to the paperwork. Also shoutout to Rob too whom Phill was training. Really happy with my Mazda 6 from the Nelson Mazda-I’d recommend them to anyone. More
by austinlieber
Employees Worked With
Angie Yehudah, Phillip Bell, Rob Ward
July 09, 2020
I had a great experience the team and sales associate are very friendly and knowledgeable, I would highly recommend visiting Nelson Mazda of cool springs!. very friendly and knowledgeable, I would highly recommend visiting Nelson Mazda of cool springs!. More
by alexruiz11
July 07, 2020
Trim needed repair While I had to get the trim piece repaired I mentioned the control center was not performing correctly. The service team inspected and sent a video de While I had to get the trim piece repaired I mentioned the control center was not performing correctly. The service team inspected and sent a video detailing what will be necessary to fix it and ordered the replacement. I would recommend them to family and friends. More
by Amy.martin06
Employees Worked With
Jordan Smucker
July 06, 2020
I was told 1 price after I got there I was told y'all had to call and placed the order for the door handle after I left in y'all 2020 Mazda bait car to tear up my window and didn't want to replace that or fi to call and placed the order for the door handle after I left in y'all 2020 Mazda bait car to tear up my window and didn't want to replace that or fix it correctly I was very unsatisfied with Mazda service More
by neicolamcmillan
Employees Worked With
Pete Lasalandra, Devin Rogers
July 02, 2020
Absolutely love getting work done here. The team is always on top of it and very thorough! I never need to follow up because communication at this location is impeccable! always on top of it and very thorough! I never need to follow up because communication at this location is impeccable! More
by JOCYLYNN
Employees Worked With
Cristian Hardin
June 30, 2020
We really appreciated that Chris let us know the advertised price was the real cost of the car. He spent a lot of time with us and was patient as we checked everything out. Everyone we dealt with at advertised price was the real cost of the car. He spent a lot of time with us and was patient as we checked everything out. Everyone we dealt with at Nelson Mazda was kind and forthright. More
by Turns
Employees Worked With
VJ Ciesielski, Chaz Garrett, Chris Evelsizer
