Nelson Mazda Cool Springs

Swift and efficient service. I had bought a vehicle from Nelson Mazda 5 years ago. I was very happy with my Mazda 3, until an unfortunate car wreck a week ago. I looked around and I had bought a vehicle from Nelson Mazda 5 years ago. I was very happy with my Mazda 3, until an unfortunate car wreck a week ago. I looked around and searched many websites before returning, at last, to Nelson Mazda. My salesperson, Andrew, was extremely knowledgeable and very helpful. I ended up with another Mazda 3 and, so far, have been very pleased with my purchase. He and the other salespersons, including Cassie and Ronald, went far out of their way to help me and make me feel confortable, including helping me return my rental vehicle. They were just good people, too. More

Great deal! The crew at Nelson Mazda of cool springs were all very professional and friendly! They worked with us to find a great used car and we are in love with The crew at Nelson Mazda of cool springs were all very professional and friendly! They worked with us to find a great used car and we are in love with it. Even the lady in the chat window online was super friendly and helpful. We will be back in the future. More

Top notch communication I scheduled my appointment a day ahead of time, dropped off my Mazda CX-9 a day before. Was worked on first thing in the morning, quick turn around I scheduled my appointment a day ahead of time, dropped off my Mazda CX-9 a day before. Was worked on first thing in the morning, quick turn around Love the video that We sent explaining everything with the car. Top-notch customer service. Highly recommended. More

First purchase from out of state I've never bought a vehicle in this manner before but it was very easy to accomplish due to the help of Andrew & VJ. Vehicle was as good as advertised I've never bought a vehicle in this manner before but it was very easy to accomplish due to the help of Andrew & VJ. Vehicle was as good as advertised and I'll be checking Nelson's inventory the next time I need a vehicle. More

Routine Service Visit I have always been satisfied with the service and I really like the new video sent while I am waiting. The inspection form is also beneficial in look I have always been satisfied with the service and I really like the new video sent while I am waiting. The inspection form is also beneficial in looking ahead for what my vehicle will need as well as being able to budget for future needs. Thank you More

Over and above Made the mistake of taking my 2016 Mazda6 to a national chain store to get my brakes replaced. After a nightmare experience, there was a noticeable r Made the mistake of taking my 2016 Mazda6 to a national chain store to get my brakes replaced. After a nightmare experience, there was a noticeable rattle from the suspension. Nelson Mazda checked it and tightened the obviously loose bolts for free and washed my car. Every time I’ve been there the service has been excellent. More

Easy very friendly Great staff and quick, easy transaction. Easy to schedule test drive, financing and pick up was very quick. Review of features was thorough, and ver Great staff and quick, easy transaction. Easy to schedule test drive, financing and pick up was very quick. Review of features was thorough, and very satisfied with overall experience. More

Best car buying experience I visited Nelson Mazda twice. The first time I was there for a test drive. Matthew was not pushy but always helpful and asking questions to find what I visited Nelson Mazda twice. The first time I was there for a test drive. Matthew was not pushy but always helpful and asking questions to find what I was looking for. I came away from that visit very impressed with the CX-5 as well as the customer service. My second visit I was ready to buy a CX-5. Matthew and the others at Nelson Mazda were fantastic in making sure I got the vehicle I wanted at the price I needed it to be. They gave me a fantastic deal on my trade ins as well. Finally I was able to drive my new CX-5 with no regrets. Super buying experience! More

Great Experience This is the best experience we’ve ever had buying a car. Chaz spent a lot of time patiently answering our many questions. He had a positive, friend This is the best experience we’ve ever had buying a car. Chaz spent a lot of time patiently answering our many questions. He had a positive, friendly attitude and was very knowledgeable about the cars we looked at. He didn’t pressure us at all and made it clear that he wanted us to have the car that was right for us. This made a big difference to us in feeling comfortable deciding to purchase. More

Polite and professional I have been a long time customer of Nelson Mazda. They are a professional and honest with Christian values. Also pleasant and courteous. Will continue I have been a long time customer of Nelson Mazda. They are a professional and honest with Christian values. Also pleasant and courteous. Will continue to recommend to my friends and family. More