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Nelson Mazda Cool Springs

Franklin, TN

4.4
1,491 Reviews
We'll make a believer out of you!
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7104 S Springs Dr

Franklin, TN

37067

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Showing 1,491 reviews

December 16, 2018

30,000.00 mile review I was very pleased about the job done and I want to thank the Service Dept. for the quality of their work and for their commitment. More

by florinc1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Johnson, Devin Rogers, Levi Fox
December 14, 2018

Awesome experience I went in to get a price for a trade in, and had a wonderful experience. Every single employee greeted me, and working with VJ was the highlight. He b More

by Rebecca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VJ Ciesielski
December 13, 2018

No hassle car purchase! I purchased a new Mazda 6 from Nelson Mazda. Everyone from the salesman to the sales manager and finance manager couldn't have been more helpful. My More

by mrelive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie McCabe, Patrick Robertson, Ronald Mayfield, Scott Stuard
December 12, 2018

Great Experience I really appreciate the quality service I receive whenever I bring my car in to Nelson Mazda. I always receive a great text message with details of th More

by Charlesroberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Lasalandra, Devin Rogers, Levi Fox, Michael Davis, Jeff McCann
December 12, 2018

Service is undeniably excellent! I don’t think there is anything they won’t do to take care of their customers. I love the van drop off for office! More

by scary6715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Rogers, Michael Davis
December 11, 2018

Quality Shop Good customer service, good work done, pleasant experience, and I plan to bring my other Mazda to them for future work. Devin was a pleasure to deal w More

by graysanborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
December 11, 2018

Resistall service I had a great experience! I went in to get Resistall treatment on my new Mazda CX-5. The staff was very friendly and they produced quality work. Thank More

by kburke555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie McCabe, Michael Davis
December 11, 2018

Recall on airbag Finished in 30 minutes and car washed. Friendly employees. What else could one want? Free coffee and water too. The video of car’s condition in shop More

by J.BARNETTE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Levi Fox
December 11, 2018

Best Car-Buying Experience. Highly Recommended! Visiting a car dealership has always been a stressful experience, but this dealership was a very pleasant surprise. I started to feel Iike Nelson Mazd More

by Shiela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Robertson, Levi Pervin
December 10, 2018

Efficient and friendly Nelson Cool Springs does all the service on my two Mazda’s. My experiences has always been good. As someone who works from home I find the waiting are More

by CURTIS-CULLISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Landis White, Pete Lasalandra
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