Nelson Mazda Cool Springs

Fantastic experience I came to Nelson Mazda because I was interested in a Mazda CX5. After an initial visit with Levi just to see the car I was sold. I still took the time I came to Nelson Mazda because I was interested in a Mazda CX5. After an initial visit with Levi just to see the car I was sold. I still took the time to look around at other vehicle options and kept coming back to my experience with Levi and the CX5. I returned just a few weeks later and specifically requested Levi help us with the purchase. He was very accommodating and made us feel comfortable through the whole process. The manager Cody was also very helpful through the entire process as well. The transparency from David during the financial discussions rounded out a great experience. More

Peace of mind buying a used car We recently purchased a used Subaru Legacy from this dealership and had a very good pressure free experience. The vehicle had a small issue that the d We recently purchased a used Subaru Legacy from this dealership and had a very good pressure free experience. The vehicle had a small issue that the dealership fixed and gave me peace of mind in buying the vehicle. Levi was transparent through the whole process and was very accessible- often communicating with me via text while he was off. More

Surprisingly great experience! The horror stories and stereotypes of the pushy salespeople and smarmy finance departments kept me away from dealers. I recently decided to roll the d The horror stories and stereotypes of the pushy salespeople and smarmy finance departments kept me away from dealers. I recently decided to roll the dice because I fell in love with the 2018 Mazda6 (they still put a 6mt in the xxxx thing!) Ty was my salesman and he let me test drive the model I wanted although I told him I would not be buying that day. He was very knowledgable about the vehicle and I answered every one of my zillion questions. He texted me once the day after to touch base and that was it (no million texts/calls to pressure me). When I got the finances in place a few weeks later, I reached out to him and he seriously went out of his way to accommodate my budget and make the process smooth and painless. Could not ask for a better salesperson. Scott did our financing and that process was quick and easy, with no nonsense or hard sells even attempted. I was shocked. I will definitely be back and, of course, I am IN LOVE with my new car. More

What buying a car should feel like After having a couple of really bad experiences at other car dealerships, I decided to give Nelson Mazda a try, and I am so glad that I did! I had the After having a couple of really bad experiences at other car dealerships, I decided to give Nelson Mazda a try, and I am so glad that I did! I had the BEST experience. Tara was beyond helpful and made sure that I got exactly what I wanted and needed. There was no pressure and no hassle at all. I was able to leave the dealership with a car that I LOVE and an experience that I will remember forever. I can not recommend this dealership enough. Thank you Tara and Nelson Mazda for making a first time car buyer out of this girl! More

Levi is excellent Levi was great to work with along with Cody and Scott. Came in late in the day and they had to stay after closing but they didn’t seem annoyed at all. Levi was great to work with along with Cody and Scott. Came in late in the day and they had to stay after closing but they didn’t seem annoyed at all. Everyone is very friendly and explained everything we needed to know. Levi told me he would call at 4:30 the next day to schedule my detail clean. He kept his word and was just as nice after the purchase. I highly recommend this dealership and Levi! Thanks, Kathy More

Transparent, informative, friendly After working with about four or five other dealers the day I bought my vehicle, Andrew was by far the most honest and direct. He gave me information After working with about four or five other dealers the day I bought my vehicle, Andrew was by far the most honest and direct. He gave me information on the vehicle's history upfront, was helpful in determining what I needed instead of pushy like other salespeople through the day, and was very friendly and pleasant to work with. More

Great service They took the time to put the car on the lift and we looked at it all together. Very helpful, not pushy. Buying a used car is never a great process They took the time to put the car on the lift and we looked at it all together. Very helpful, not pushy. Buying a used car is never a great process but Jon took the time to ensure we were happy with the purchase. More

All around Great STRESSLESS Experience! My buying experience with Tommy Duncan was as easy and stressless as a car buying experience could be. There was no pressure and hassle while negotia My buying experience with Tommy Duncan was as easy and stressless as a car buying experience could be. There was no pressure and hassle while negotiating. Tommy found me the exact car I wanted and it was shining and waiting for me the following morning. Tommy even took the time to teach me about the navigation system etc. If you are a woman and have been jerked around by car dealers in the past...Go see Tommy. I guarantee a good experience!! I love my new Mazda CX-5 !!! ??🚘?? More

Super friendly dealership that respects their customers I leased a Mazda 3 for 3 years and came in to compare the CX3 to a Toyota crossover and Jon was extremely patient, helpful, kind and understanding of I leased a Mazda 3 for 3 years and came in to compare the CX3 to a Toyota crossover and Jon was extremely patient, helpful, kind and understanding of what we wanted. They ended up beating the deal that Toyota offered us and the CX3 had way more features that we wanted. Both Jon and the Finance Manager, Patrick, were incredibly enjoyable to work with and made the process super quick and painless. Safe to say we’re happy to continue our business relationship with Mazda. They’re the best dealership in town, BY FAR. More

Exceeding Expectations - Three Times and Counting Dealing with nice, caring people is great. But vehicle purchases must have strong economic value -- we just don't have money to toss around. Three tim Dealing with nice, caring people is great. But vehicle purchases must have strong economic value -- we just don't have money to toss around. Three times in the past couple of months we've gone to Nelson Mazda to acquire another vehicle. Three times in the past couple of months the folks there have exceeded our expectations as both kind and caring professionals and then with great deals on vehicles that fit our needs and budget! We even had comparative options for vehicles at other dealerships and the Nelson option was much better. It's so difficult to find people you'd like to work with and still find a financial benefit that is undeniable. Tommy, Patrick, and the rest of the Nelson team are at the top of the list as far as we're concerned. More