New Brighton Ford

It’s always a challenge when booking a service request online with them. First time they didn’t have an appointment for me in thier system when I showed up even though I had confirmations. Second time I online with them. First time they didn’t have an appointment for me in thier system when I showed up even though I had confirmations. Second time I tried their pick up service and they sent me reminders saying they would see me when I dropped off the vehicle even though I had booked pick up and had other confirmation that it was a drop off. Had to call their service appointment office but never received a call back a week later. Had to call them again to get it straightened out. Pick up employees were nice and courteous and took pics of the car on pick up and drop off. More

Thank you for all your help Brad! You made the process easy and quick when I was in serious need of a new vehicle. You made the process easy and quick when I was in serious need of a new vehicle. More

I will be a customer of New Brighton Ford for life and wish to thank Orlando and his team for the quality work they recently performed on my Ford Escape during my annual maintenance checkup. I breathe eas wish to thank Orlando and his team for the quality work they recently performed on my Ford Escape during my annual maintenance checkup. I breathe easier when I have car issues (which have been quite minor) as I trust them implicitly. I know they will always have my better interests in mind! Thanks to their expertise, my vehicle still feels like it’s brand new! So… look no further than New Brighton Ford for your new car purchase as well as your continued maintenance when it comes time. I am always treated with the utmost respect and HIGHLY RECOMMEND their services!!! Customer Service Rating: SUPERIOR! More

Everyone was great! Thank you to John and Dan for making my experience a success. Thank you to John and Dan for making my experience a success. More

Good experience good price great van. Friendly and knowledgeable staff quick and easy service well pleased. Friendly and knowledgeable staff quick and easy service well pleased. More

Luke was great to work with and I would highly recommend him and this dealership. him and this dealership. More

I PURCHASED MY MUSTANG FROM THEM. I HAVE HAD ALL SERVICES DONE BY THEM. I HAVE HAD ABSOLUTELY NO PROBLEMS. NEW BRIGHTON FORD KEEPS MY MUSTANG GT RUNNING PERFECTLY. I HAVE HAD ALL SERVICES DONE BY THEM. I HAVE HAD ABSOLUTELY NO PROBLEMS. NEW BRIGHTON FORD KEEPS MY MUSTANG GT RUNNING PERFECTLY. More

Fantastic experience--- Pick up and delivery makes my life easier. Thanks to everyone there. Also have a new truck on order life easier. Thanks to everyone there. Also have a new truck on order More

It was good, I always wonder why the service counter never has the same person though. No matter how many times we have been there through the years or even the week, there is always someone new to get never has the same person though. No matter how many times we have been there through the years or even the week, there is always someone new to get use to helping us. So all we can rate the garage is fair to good. More

The service was excellent and well done. The person who helped me gave me good information, answered my questions, and did not push supplementary products on me. The waiting was comfortable, The person who helped me gave me good information, answered my questions, and did not push supplementary products on me. The waiting was comfortable, and the waiting time was reasonable-- faster than expected. More