Julie Bakken

New Brighton Ford employees are friendly and knowledgeable when helping us select our new Ford Explorer. They took the time to show us multiple cars and explain the differences without rushing knowledgeable when helping us select our new Ford Explorer. They took the time to show us multiple cars and explain the differences without rushing us even though it was closing time for the dealership. We have bought our last 8 cars from them. More

by Ann M Verified Customer Verified Customer

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The employees at new Brighton ford are very friendly and knowledgeable . I am very satisfied on the purchase of my new truck. knowledgeable . I am very satisfied on the purchase of my new truck. More

by jeff65herman Verified Customer Verified Customer

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Very attentive and easy to work with, traveling out of state. Had everything ready and very friendly! state. Had everything ready and very friendly! More

by dieseldually73 Verified Customer Verified Customer

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Kiana was very pleasant to work with. She's knowledgeable about the cars she sells and is a joy to work with. She's knowledgeable about the cars she sells and is a joy to work with. More

by marc5pl75 Verified Customer Verified Customer

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Great customer service, gave me all the information I was looking for, helped me find a great car with a great deal from new Brighton ford! Highly recommend if you’re looking for a great customer service exp looking for, helped me find a great car with a great deal from new Brighton ford! Highly recommend if you’re looking for a great customer service experience! More

by Ashleefrand2 Verified Customer Verified Customer

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Amazing service. Truck came back washed which was not asked for or expected!! Great Job!! Truck came back washed which was not asked for or expected!! Great Job!! More

by GARETT.CLEMENTS Verified Customer Verified Customer

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All was well with 2 exceptions, both related to the vehicle prep. One tire was low, when the service dept put on the Saxon license plate holders, they misplaced the screws on the rear and substituted vehicle prep. One tire was low, when the service dept put on the Saxon license plate holders, they misplaced the screws on the rear and substituted with non-standard hardware. So now two sets of tools are needed to change the plates. I'll fix it myself, but the two "attention to detail errors" will not help me choose this dealer as my first choice for service. If you can't do the easy things, I wonder how good you are with the more complex tasks. More

by prheitz Verified Customer Verified Customer

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Easy to work with and answered any questions that I had with honest answer. Extremely friendly. Good help is hard to come by these days. Will be going back for our next vehicle with honest answer. Extremely friendly. Good help is hard to come by these days. Will be going back for our next vehicle More

by sk.kinsel Verified Customer Verified Customer

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Purchasing my F-150 at New Brighton Ford had a few hiccups with the truck. Working with the sales team went well and they have been working with me to get the concerns taken care of care of Used hiccups with the truck. Working with the sales team went well and they have been working with me to get the concerns taken care of care of Used vehicles come with used surprises But overall any issues I’ve had they have met head on and taken care of And I appreciate that More

by rk307 Verified Customer Verified Customer

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Friendly, helpful engineers and office staff. Not helpful resolving extended warranty with the third party. Not helpful resolving extended warranty with the third party. More

by dknapp3 Verified Customer Verified Customer

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