New Brighton Ford - Service Center

Very professional. They listened to what I wanted, did not pressure, and were very informative They listened to what I wanted, did not pressure, and were very informative More

Very pleased with the service they couldn’t find anything wrong. They kept trying putting it on the diagnostics still couldn’t find it. Did the other work on it that needed to be done for warranty and got it wrong. They kept trying putting it on the diagnostics still couldn’t find it. Did the other work on it that needed to be done for warranty and got it back very satisfied. More

I took my 2019 Chevrolet Silverado in to get a new battery. I had points from our purchase of a 2024 Maverick Hybrid truck that were about to expire. The points saved me $210 dollars. The battery w battery. I had points from our purchase of a 2024 Maverick Hybrid truck that were about to expire. The points saved me $210 dollars. The battery was changed while I waited and in a very timely manner. New Brighton Ford has been great to work with and the dealership is only 5 minutes from my home. Keep up the great work and great customer service! More

Had to have a recall taken care of. They were able to care of this issue at my business with their mobile service They were able to care of this issue at my business with their mobile service More

I love the pick up and drop off service. I am able to go to work and they pick up my vehicle there I am able to go to work and they pick up my vehicle there More

I had the Front Drivetrain redone with New Brighton Ford and now the truck vibrates when a accelerate. I made an appointment back on May 15th at 8:00 AM and it is now 6 days later and they still have not d and now the truck vibrates when a accelerate. I made an appointment back on May 15th at 8:00 AM and it is now 6 days later and they still have not diagnosed the problem. The last time I had my oil changed there and they forgot to put the dip stick back in and oil sprayed all over the engine compartment. More

Just purchased a new f-450. A very smooth and easy process. Thanks you for all your help A very smooth and easy process. Thanks you for all your help More

It was the first time that I’ve had such ease purchasing a new vehicle! The customer service was AMAZING!! a new vehicle! The customer service was AMAZING!! More

From Calinthia setting the appointment; pick up and delivery is tremendous to David keeping me up to date on the work. Awesome experience delivery is tremendous to David keeping me up to date on the work. Awesome experience More

It’s always a challenge when booking a service request online with them. First time they didn’t have an appointment for me in thier system when I showed up even though I had confirmations. Second time I online with them. First time they didn’t have an appointment for me in thier system when I showed up even though I had confirmations. Second time I tried their pick up service and they sent me reminders saying they would see me when I dropped off the vehicle even though I had booked pick up and had other confirmation that it was a drop off. Had to call their service appointment office but never received a call back a week later. Had to call them again to get it straightened out. Pick up employees were nice and courteous and took pics of the car on pick up and drop off. More