New Century BMW

Best service and so personable This is my second BMW X5 with new century bmw and specifically with Ken. Ken is amazing at what he does and he does is listen to his customers. He is This is my second BMW X5 with new century bmw and specifically with Ken. Ken is amazing at what he does and he does is listen to his customers. He is kind, patient and is not a pushy seller - I absolutely hate going into dealerships to purchase a car because if this fact but with Ken it is always so personable and seamless. I was in the market and ready to purchase a macan turbo as I had just turned in my x5 lease and wanted to purchase my next car while trying a new brand. I was set in my decision until I test drove the x5 again and concluded that this would be the best option for me long term. He helped me weigh the pros and cons of each vehicle from an absolutely unbiased opinion which I loved - never once did he say bmw was better than or less than- he asked me questions to help me make an informed decision about my next purchase and I’m so happy that he was able to help me see that my purchase was the absolute right decision. I can’t thank him enough for his honesty, and kind character. He’s wonderful and I will always be a loyal customer to him when purchasing for myself or recommending someone else to purchase a bmw. His communication is on point and you never feel threatened or pushed into doing anything you don’t want to. Thank you Ken!! Shout out to Sean in financing who was wonderful and so informative and also Peter Morrison who was an absolute delight to work with when turning in my lease. Thank you all! More

Seemless Ken’s professionalism was on point. Straight to the point, helped me find the right car for me and my family. Very happy with his service. The overall Ken’s professionalism was on point. Straight to the point, helped me find the right car for me and my family. Very happy with his service. The overall experience was absolutely seemless. More

No hassles... Ken was great.... it was late in the evening but he decided to stick around because I wanted to test drive a car. Drove the car; loved it. It was effo Ken was great.... it was late in the evening but he decided to stick around because I wanted to test drive a car. Drove the car; loved it. It was effortless to get to a fair price. Highly recommended. More

BMW lifer I have driven BMWs for over 15 years. The past 10 years and 5 Bimmers I have leased from New Century and Justin W. The very last one I was assisted b I have driven BMWs for over 15 years. The past 10 years and 5 Bimmers I have leased from New Century and Justin W. The very last one I was assisted by Gonzalo now that Justin is no longer in sales. Their commitment to customer service has kept me a happy BMW driver for over a decade. Keep up the good work and continued success. More

Very professional Staff We were referred by a friend with Diana for the Encore appointment which has been the best experience we have ever had with Any BMW dealership. Even w We were referred by a friend with Diana for the Encore appointment which has been the best experience we have ever had with Any BMW dealership. Even we didnt bought the car in New Century BMW, Diana made us feel very comfortable. She was very professional to explain us the features of the car and made us very impressed! More

Great Experience Ken made the car shopping experience easy and seamless for us. He was very friendly and helpful and helped us to ensure everything was done as quickly Ken made the car shopping experience easy and seamless for us. He was very friendly and helpful and helped us to ensure everything was done as quickly as possible, with no time wasted. His colleague, Chris, also provided excellent customer service when Ken was not available. Would recommend Ken and New Century to others. More

Amazing customer service Ken and the rest of his service team are excellent in all aspects. They listen to your problems and tries to resolve it quickly. I would not go anywhe Ken and the rest of his service team are excellent in all aspects. They listen to your problems and tries to resolve it quickly. I would not go anywhere else. More

Great salesman !!! My experience with Ken chau was awesome ! He was very helpful and explained everything I needed to know ! Will definitely refer him to others ! This i My experience with Ken chau was awesome ! He was very helpful and explained everything I needed to know ! Will definitely refer him to others ! This is the 3rd car we purchased from him and will definitely purchase more More

Excellent Perfect experience, always makes my new car buying experience a smooth process, I would reconmend the dealership and Gonzalo Cano to all my friends an Perfect experience, always makes my new car buying experience a smooth process, I would reconmend the dealership and Gonzalo Cano to all my friends and family. More

Friendly service and efficient! Buying a car can take a toll on you but if you find the right dealership and sales person it can be a breeze. I have gotten a couple of cars from this Buying a car can take a toll on you but if you find the right dealership and sales person it can be a breeze. I have gotten a couple of cars from this dealership and Ken has always very helpful and great to deal with. He helps you find what you need and works with you to make sure you will be comfortable and happy with the car you get. I love these cars and the service just tops it all off with the experience I have here. You really can’t compared this dealership to any other dealership around, because they care and will work with you to ensure you’re happy with every little detail; from car options to payments. Not to mention, they don’t waste any of your time; each step of the way is efficient and straight to the point. Ken will go above and beyond to find what you need, I can’t think of a reason why I would stop getting my cars here. More