New Century Honda - Service Center

The service itself wasn’t the problem. It was the lack of communication. I 100% understand delays can happen but communication would have helped me plan ahead my car delays communication. I 100% understand delays can happen but communication would have helped me plan ahead my car delays More

Haybert and Will helped me fixed the problem with the gear shift lever and was very communicative the whole time. 5 star service. If you want your car in good hands leave the job to these guys. gear shift lever and was very communicative the whole time. 5 star service. If you want your car in good hands leave the job to these guys. More

The oil change was fine But this is the second time I The oil change was fine But this is the second time I requested to have my front suspension or axle inspected but it was not completed or noted on The oil change was fine But this is the second time I requested to have my front suspension or axle inspected but it was not completed or noted on my service form That is not acceptable and does not make me a happy or repeat customer More

I paid for the maintenance of my Honda Accord. I received Poor customer service. No discounts to old customers and the representative didn’t smile any moment. Poor customer service. No discounts to old customers and the representative didn’t smile any moment. More

Service and people was great, but the waiting room was not good. There was wired smell. And it made my first visiting this dealer not good. not good. There was wired smell. And it made my first visiting this dealer not good. More

Jesse was very helpful and professional listen to my needs. I had mentioned to him that i had been there twice and both they forgot to reset needs. I had mentioned to him that i had been there twice and both they forgot to reset More

Though I didn’t have an appointment but they took my car and had it ready in an hour as promised. Professional staff and great service. The only thing this morning my tire pressure light went on and I was t and had it ready in an hour as promised. Professional staff and great service. The only thing this morning my tire pressure light went on and I was told it’s due to either putting too much or less pressure on one of the tires which requires me to take my car back but I work and when I get to glendale you are closed. More

Haybert and the service team have taken great care of me and my CRV. They are organized and contact me during the service so my time isn't wasted. and my CRV. They are organized and contact me during the service so my time isn't wasted. More

Every time it rained I would have water leaking into my car. I brought it to the Service Department of the dealership where I purchased it 3 times and they never located the source. I brought my car in o car. I brought it to the Service Department of the dealership where I purchased it 3 times and they never located the source. I brought my car in on a Monday, New Century found the source of the leak quickly, ordered the necessary replacement parts and installed my new sun roof that Friday. More

Best service ever I was very impressed by there customer service thanks guys for teating guest very well thanks for the tacos aswell there were excellent service thanks guys for teating guest very well thanks for the tacos aswell there were excellent More