New Century Honda - Service Center

Busy but efficient and timely! I was referred to New Century for my air bag recall replacement. I made the appointment over the phone and was told it would take 1-2 hours. As I arr I was referred to New Century for my air bag recall replacement. I made the appointment over the phone and was told it would take 1-2 hours. As I arrived at the dealership with book in hand and somewhat excited to sit and wait for 2 hours to enjoy 2 hours of reading, the gentleman helping me, Christian, told me it could take up to 5 hours. 5 hours?! Although I was happy to wait the promised two hours, I was not prepared to wait 5 hours. I was also not prepared to leave my car and go back for it later. I stressed this to Christian. He said he was going to do some maneuvering in his schedule and said he could get me out in 2 hours. As I sat in the customer lounge, enjoying my book and their free coffee, Christian appeared in the doorway...EXACTLY 2 hours later! I don’t know how he did it but he is fantastic! That you all for a great experience. I will be back! More

Excellent Service Quick service, able to accommodate a same-day appointment. Christian was upfront about expected costs which I really appreciated. The staff was all ve Quick service, able to accommodate a same-day appointment. Christian was upfront about expected costs which I really appreciated. The staff was all very friendly and professional. More

Maintenance We are happy having Honda dealer service.We got really good service yesterday for our car. Thanks for being nice and we got really good price for ser We are happy having Honda dealer service.We got really good service yesterday for our car. Thanks for being nice and we got really good price for service. Thanks: More

Chris was greattttt!!!! Friendly customer service, they're all such professionals! I was told They needed to order a part to install it and also provided with transportation! Friendly customer service, they're all such professionals! I was told They needed to order a part to install it and also provided with transportation! Thank you Nee Century Honda for everything you do. More

Good service, too expensive Why the service is that expensive? Change oil and rotate tires more than 100 dollars? Seriously? I'm seriously thinking to bring my car to Pep Boys, Why the service is that expensive? Change oil and rotate tires more than 100 dollars? Seriously? I'm seriously thinking to bring my car to Pep Boys, or any other place. More

So so service I wouldn’t go here if it wasn’t closer. The service is ok but could be better. The other honda dealership has a nice waiting area, better service and I wouldn’t go here if it wasn’t closer. The service is ok but could be better. The other honda dealership has a nice waiting area, better service and complimentary car wash all the time. And the service people make sure you are comfortable and assisted, friendliness and pleasantness of staff could go a long way too. More

Friendly staff Everyone there was friendly. I came in for an oil change and tire rotation but after inspecting my car, they decided a tire rotation wasn’t needed and Everyone there was friendly. I came in for an oil change and tire rotation but after inspecting my car, they decided a tire rotation wasn’t needed and i didn’t need to be charged. Appreciate the honesty. More

Good service Thanks to Christian. He helped me yesterday. He answered my questions regarding my Honda CR-V.He advised me on the services needed in the transmissio Thanks to Christian. He helped me yesterday. He answered my questions regarding my Honda CR-V.He advised me on the services needed in the transmission of CRV. More

Recall and Oil Change Excellent service from everyone working here at New Century Honda Dealership! Christian, my service representative was friendly and asked all of the Excellent service from everyone working here at New Century Honda Dealership! Christian, my service representative was friendly and asked all of the proper questions a customer would want to know. More

Excellent service I took my car in as a response to a factory recall of the passenger side airbag. Was given a 2 to 2 and a half hour window for the repair to be comple I took my car in as a response to a factory recall of the passenger side airbag. Was given a 2 to 2 and a half hour window for the repair to be completed. I got a call that the car was ready within 45 minutes. Couldn’t be happier with the service. Max was great! More