New Century Honda - Service Center
Glendale, CA

3,800 Reviews of New Century Honda - Service Center
Very good I wa I had a very good experience A lyft was offered to me which was very helpful to me. Everyone I encountered were friendly and helpful I had a very good experience A lyft was offered to me which was very helpful to me. Everyone I encountered were friendly and helpful More
Fantastic Chris the service advisor was very helpful and courteous. He took the time to look into my warranty to make sure the a/c on my 2017 Honda Civic was c Chris the service advisor was very helpful and courteous. He took the time to look into my warranty to make sure the a/c on my 2017 Honda Civic was covered. And sure enough it was. I’ve had bad experiences with other Honda service dealers where I was advised that it wouldn’t be covered under my extended warranty. I’m very pleased the service from Chris and his associates. More
Oil change The waiting was 1 hour, the waiting room was very clean, air condition, comfortable and relaxing w/T.V., coffee, water and WiFi. Waiting experience wa The waiting was 1 hour, the waiting room was very clean, air condition, comfortable and relaxing w/T.V., coffee, water and WiFi. Waiting experience was wonderful. They come in the waiting room and let you know your car is ready. If any discrepancy they will let you know on the spot of your vehicle. More
Very good experience. In and out quickly. Haybert is an excellent service advisor. Give him a raise. He listens and takes care of your questions and concerns. Haybert kept me informed as to Haybert is an excellent service advisor. Give him a raise. He listens and takes care of your questions and concerns. Haybert kept me informed as to how long the service would take. More
Fast and easy service! Went in for an oil change the person that helped me Christian was so fast with the service. Every person in there was so kind and helpful I wish I kne Went in for an oil change the person that helped me Christian was so fast with the service. Every person in there was so kind and helpful I wish I knew all their names. I was in and out in an hour. Definitely going back when needed another service. More
Good service Took the truck for an a/c service and brakes. Got a quote after inspection and recommended what needs to be fixed. After finding out the brakes are st Took the truck for an a/c service and brakes. Got a quote after inspection and recommended what needs to be fixed. After finding out the brakes are still at 50% they did not replace it but did something to not make it squeak. So far everything works well and satisfied with the work. Expect that dealership will be pricier than other auto service. I’ll go back again for my next service. More
Great Customer Service Chris helped me as soon as I went in the door. He explained what service was needed for my car due to the mileage it had. At the end when I pick up my Chris helped me as soon as I went in the door. He explained what service was needed for my car due to the mileage it had. At the end when I pick up my Car he went over what was done to my car and what was soon needed. More
Poor customer service. I had to come on this location for an oil change and some major problems in my car. I dot not like how they operate on this location. Very poor custom I had to come on this location for an oil change and some major problems in my car. I dot not like how they operate on this location. Very poor customer service. The adviser helping me didn’t explain what was happened in my car and he just send me to the cashier for me to just pay the bill. I don’t know what’s going on with him but I think he just want to make that money. After i pay my bill the girl told me to wait outside and they will bring my car. I waited a long time waiting for my car and i had to go back and let them know. After i get my car they also forgot to reset the oil life on my dash board. I had to go back inside again for them to finish the job i paid for!!! Very bad experience i will never go back again. This location is also very messy and an organized!!! Also i notice that all of the have missed communication at each other and confused and doesn’t know what to do. More
Thanks Thank you guys for all your help. Haybert did an outstanding job in identifying the problem with my card and fixing it. I appreciate the help I got fr Thank you guys for all your help. Haybert did an outstanding job in identifying the problem with my card and fixing it. I appreciate the help I got from everyone. More
Very good service , very professional, service on a timely manner, good facility, very comfortable, very good location, the service is fast and very professional. My ca , very professional, service on a timely manner, good facility, very comfortable, very good location, the service is fast and very professional. My car was ready in 30 minutes. More