New Century Honda - Service Center
Glendale, CA

3,800 Reviews of New Century Honda - Service Center
Louis offered great customer service From the first greeting point until I left Louis offered great customer service. He was courteous, had a great attitude and offered me the lobby servi From the first greeting point until I left Louis offered great customer service. He was courteous, had a great attitude and offered me the lobby services, upon check out he ensured that I was taken care of at the cashier. He also have me a discount since there were no car washing services available, unlike other Honda service places. I do have to submit a complain however about the bad attitude of one of the cashiers. From the moment I called to schedule my appointment to the time time I went up to the desk to pay, her bad attitude and sense of entitlement were off putting. I choose to service my car at your location based on how I am treated as a customer. If I go there again and have a bad experience I will not be inclined to return. I did call today to get the name for this review and she apologized. The review stars below are solely for Louis. More
Excellent The Oil change service was wonderful, easy and quick. I recommend this dealership and I will come back for next service. Thank you for your service. The Oil change service was wonderful, easy and quick. I recommend this dealership and I will come back for next service. Thank you for your service. More
New Century Honda Eddie was very helpful and fast. I appreciate his service and give the experience 5 out of 5 stars. Highly recommend this place and Go Dodgers. Eddie was very helpful and fast. I appreciate his service and give the experience 5 out of 5 stars. Highly recommend this place and Go Dodgers. More
Great service Brought my 2006 Honda to handle recall issues. Easy to set up an appointment. Chris helped me out and explained everything. Car was fixed quickly. It Brought my 2006 Honda to handle recall issues. Easy to set up an appointment. Chris helped me out and explained everything. Car was fixed quickly. It was a painless experience. More
Great service 👍🏻 The service team is great...Luis gets the job done and takes care of me all the time..great prices..fast service and friendly environment...can’t comp The service team is great...Luis gets the job done and takes care of me all the time..great prices..fast service and friendly environment...can’t complain 😎. Wayyyy better than other Honda dealer ships I’ve gone to. What more can I say..would rate it 10 stars but unfortunately they only give you 5 lol. Over all satisfied costumer 👍🏻. More
Great service. I just wanna say thank you to all the staff, most especially to Christian the service advisor for assisting my needs. Such an Asset for the company! A I just wanna say thank you to all the staff, most especially to Christian the service advisor for assisting my needs. Such an Asset for the company! And shout out to the lady for helping me for my shuttle drop off & pick up. All the best to all! More
Not a happy experience, service dept. gave wrong diagnosis . Service dept. Gave me the wrong diagnosis resulting purchase of unnecessary parts and spending lengthy time of repair for me. After returning for se Service dept. Gave me the wrong diagnosis resulting purchase of unnecessary parts and spending lengthy time of repair for me. After returning for second time the car was misdiagnosed again and after leaving the car at the dealership the next day they found out the problem and it got fixed. I was not offered any apology or any kind of refund or discount towards the parts which I purchased by wrong diagnosis. I am glad the repair is done but overall experience was very disappointing . More
Thank you for great service! Christian was friendly, helpful and communicative; my old Honda Civic was in great hands. Thank you for all your help and I’ll definitely be back! Christian was friendly, helpful and communicative; my old Honda Civic was in great hands. Thank you for all your help and I’ll definitely be back! More
Acura MDX timing belt New century Honda did an excellent job, in one day they replaced the timing belt of my car with a reasonable price. I will go back to this dealership New century Honda did an excellent job, in one day they replaced the timing belt of my car with a reasonable price. I will go back to this dealership again and will recommend my friends too. O More
Oil change and check up They treated me so nice since the moment i got there, they well very understanding since it was my first time going As a first timer I’d say it was They treated me so nice since the moment i got there, they well very understanding since it was my first time going As a first timer I’d say it was a pretty good experience. Everything was a great price More