New Country Lexus of Great Neck
Great Neck, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Kevin was our Service Advisor, when we had our vehicle serviced at NCLGN. Kevin provided us with professional and excellent service for our Lexus. I highly recommend this Lexus dealership for service. serviced at NCLGN. Kevin provided us with professional and excellent service for our Lexus. I highly recommend this Lexus dealership for service. More
Jamall is a terrific sales consultant and is a nice guy who is accommodating and does his best to get you what you need. who is accommodating and does his best to get you what you need. More
Scheduled a 4pm. appointment for 90000 miles service and driver door fixed. James called about 11am to see if car can be brought in earlier so the job can be completed same day. Dropped off the car about no driver door fixed. James called about 11am to see if car can be brought in earlier so the job can be completed same day. Dropped off the car about noon, got a shuttle ride back home, service was completed before 4pm. As always, James Davindra was exceptionally knowledgeable and professional. I cannot praise him enough. I use to service at Bayridge Lexus, but after the first service at New country, I was sold. Nice work, I will be buying my next Lexus at New Country. More
Sales man Jamell Thompson are the best, very professional and knows his job, I will recommend anyone to Mr Thompson who is looking for a car to buy, very good job sir, it was a pleasure dealing with you 👍 and knows his job, I will recommend anyone to Mr Thompson who is looking for a car to buy, very good job sir, it was a pleasure dealing with you 👍 More
I stopped in the other day to look at an ES, and my salesperson, John Bekiaris was amazing. He was very kind, patient, and knowledgeable. He took the time to explain the different trims and let me go o salesperson, John Bekiaris was amazing. He was very kind, patient, and knowledgeable. He took the time to explain the different trims and let me go on test drives. If I decide to buy a Lexus, I will definitely be buying it from Mr. Bekiaris More
The level of customer service and professionalism provided by Devendra James is exceptional. It’s a pleasure dealing with James and Bobby . provided by Devendra James is exceptional. It’s a pleasure dealing with James and Bobby . More
Staffs are very knowledgeable and helpful.Specifically Staffs are very knowledgeable and helpful. Specifically Mohammad Barkat Mohammad Mohammad They did all I needed happily. Staffs are very knowledgeable and helpful. Specifically Mohammad Barkat Mohammad Mohammad They did all I needed happily. More
Bought a car in cash here with a trade.. The worst experience in my lifetime. I paid to have some things done to this car being it was pretty much an online sale. Asking the sales reps are the mechani experience in my lifetime. I paid to have some things done to this car being it was pretty much an online sale. Asking the sales reps are the mechanic and all good. So moving along I get the car and drive bumper to bumper out of the city and ready to open it up on the highway back to north country.. As I'm driving I notice the shaking and vibration on the car. I call and leave a message etc the salsrep. I never get a phone call back. I did however get a hold of the finance Mgr and he connected me to the salesmanager. Nothing was taken care of.. I brought a car with 3 bent wheels. I was told by another dealer same company that they knew they were bent. Great to know they would let someone drive off the lot.. The car I traded in was in better shape mechanically.. Buyer be ware of this place... they don't care about you or your families safety.. Reviews reply from dealership.. This is not acceptable. This manager has been the problem and if I would even go back to the dealership it would be one close by my home in upstate.. get a clue.. Your not a problem solver but a problem. More