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New Country Lexus of Great Neck

Great Neck, NY

4.8
224 Reviews
New Country Lexus of Great Neck is New York's #1 Volume Lexus Dealer. We are proud to serve Nassau County and Queens, NY, for all of your automotive needs. New Country Lexus of Great Neck specializes in new Lexus cars and trucks and sells all makes and models of pre-owned vehicles starting at just $4,995. We carry a huge selection of L/Certified by Lexus Pre-Owned vehicles, backed by one of the industry’s best warranty programs. Our Service Department offers complimentary shuttle service, loaner vehicles, car wash, Lexus café waiting lounge with amenities and home pick up/drop off available. Our sales, service and parts departments are all located at one convenient location at 250 Northern Blvd., Great Neck, NY. We have a service price match guarantee, giving you piece of mind (must present valid NY/NJ/CT Lexus dealer offer). Service appointment can be made 24/7 @ www.lexusofgreatneck.com
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250 Northern Blvd

Great Neck, NY

11021

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Showing 224 reviews

September 05, 2021

I absolutely despise this place. I bought and financed a 2015 Honda Civic Si on April 27,2021, it is now September 5th and I have had multiple issues with this car. Jamall said that this car had a new batte More

by Maliki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamall Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Jacob
August 31, 2021

Devindra James is the ultimate professional! His service is always appreciated! I’m sure Devindra’s Service skills are matched by his coworkers as I’ve seen their service interactions with other customers. More

by Shaft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devindra James
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

I came to the dealership and was looking to purchase a Lexus IS Sedan. Lewis, Sales Consultant knew what I needed in my Lexus IS and provided me with a walkthrough. He gave me a test drive and I was happ More

by charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lewis Thinlay
June 26, 2021

My car experience was very comfortable, especially I was so thankful to Kenny, who made our car buying process much easier than what we expected. Kenny explained to us patiently to make our choice and dec More

by K Zaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Xu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Jacob
May 29, 2021

The sales guy was a nice guy, but he got angry when I started pricing the car at other dealers. I don't understand how a salesman could be angered by normal shopping behavior. How odd. More

by Rob
Price
Recommend Dealer
No
Employees Worked With
Rob Moskowitz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

New Country Lexus of Great Neck responded

We would like to hear from you to learn more about this review. Please contact me. Best, JR Buchbinder jrbuchbinder@newcountry.com

May 28, 2021

Bought a used Mini Cooper back at the end of December (I know--late review). Jamall was fair, courteous, and quick to respond to any questions. He even drove me to and from the LIRR on multiple occasions. V More

by sdilucc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamall Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

I am very grateful to the salesperson here for providing me with professional advice. I will soon be able to find my favorite car Toyota Sienna. Jamall Thompson is a salesperson with sincere service, which More

by Md Ripon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamall Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Jacob
May 27, 2021

John is a wonderful salesman, who went above and beyond to give us a great deal on our Black Line Edition UX. We are so happy with our purchase. This is our third Lexus, and proud to be part of the Lexus f More

by Renica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bekiaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Singh
May 24, 2021

Great experience and customer experience. John Bekiaris was a great sales rep to deal with who took care of all the little items along the way. Will use again when it’s time for ungraded. More

by JimB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bekiaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021

Jamal was very friendly and helpful. Overall a great experience in Lexus of Great Neck. Highly recommended if anyone is looking to lease or purchase vehicle for Lexus. More

by Evan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamall Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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