New Country Lexus of Great Neck

Of all the cars I've bought, Jamall stands out as the best salesperson I've ever encountered. His professional, knowledgeable, and helpful approach made my car buying experience at New Country Lexus trul best salesperson I've ever encountered. His professional, knowledgeable, and helpful approach made my car buying experience at New Country Lexus truly enjoyable. I wholeheartedly recommend Jamall Thompson to anyone in the market for a new car. More

Everything went well except my long wait to get my car due to computer crash due to computer crash More

We had the best experience with Jamal Thompson. He was super helpful, forthcoming and very easy to work with. 5 stars! He was super helpful, forthcoming and very easy to work with. 5 stars! More

Jamall was really helpful and professional. He helped us so much and made every step so smooth. If I'm getting another Lexus, I will definitely going back to Jamall for sure. Thank you! He helped us so much and made every step so smooth. If I'm getting another Lexus, I will definitely going back to Jamall for sure. Thank you! More

The manager called me back and did the right thing. It was a misunderstanding and I appreciate it. It was a misunderstanding and I appreciate it. More

STAY AWAY! My 90 father took his 2018 Lexus for a oil change and filter change which is normally around $50-$60 everywhere else. When he asked how much he under My 90 father took his 2018 Lexus for a oil change and filter change which is normally around $50-$60 everywhere else. When he asked how much he understood $39 when he checked out they charged him $330. He was so upset he called me because he didn't know how to handle it. I called an spoke to James the service manager and he said he cant help resolve this but he can give me a discount on our next service. Not happening! Disgusting how they did this to a elderly man! More

I’m new to this area from California. I had my lifetime oil change service package purchased from dealership when I purchased my 2021 NX300 which is literary over 25000 miles now. I sche I had my lifetime oil change service package purchased from dealership when I purchased my 2021 NX300 which is literary over 25000 miles now. I scheduled a service at BEW COUNTRY LEXUS OF GREAT NECK last Thursday but was turned down by the service department and was told that I needed to pay almost $400 for the service. That’s really ridiculous. I realized that maybe either one dealer was kinda scammed for the extended warranty service package. More

Mia is a great sales person. She listens to what you want and doesn’t oversell. She listens to what you want and doesn’t oversell. More

Eric Soto was quite attentive throughout the whole process of purchasing a new Lexus vehicle. His professionalism facilitated a warm, professional and smooth experience. Michael Abram additionally e process of purchasing a new Lexus vehicle. His professionalism facilitated a warm, professional and smooth experience. Michael Abram additionally ensured that I was a satisfied customer. The staff were overall very helpful and efficient and made a good impression. I feel comfortable in their care and would invite others to consider New Country Lexus when considering a new vehicle. The experience brings home the ethos of the company and further builds upon the reputation of building and selling of safe, reliable and exceptional quality vehicles of the brand More

Jamall and Mike were wonderful to me during my purchasing process. The customer service and due diligence was top tier. All of my questions and concerns were answered with patience, understanding and kindnes process. The customer service and due diligence was top tier. All of my questions and concerns were answered with patience, understanding and kindness. The process was fast, efficient and comfortable. I felt at ease with my purchase and I would recommend purchasing from this team 10x over. More