Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
New Country Lexus of Westport
Westport, CT
1,254 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,254 reviews
August 10, 2013
Good quality service with regard to the value provided on my 2005 RX 330, pricing alternatives for either a purchase or lease of a new RX 350 and a thorough run through of the new car at time of delivery. Th my 2005 RX 330, pricing alternatives for either a purchase or lease of a new RX 350 and a thorough run through of the new car at time of delivery. This is my 4th Lexus purchased at this dealership. More
by sojaeg
Employees Worked With
Alfred Liosi Jr.
Helpful August 08, 2013
We were very hesitant coming to the dealer due to usual persistence of sales personnel. This experience was nothing like that. Sales person was very kind, informed, and most of all not pushy! If he was, we persistence of sales personnel. This experience was nothing like that. Sales person was very kind, informed, and most of all not pushy! If he was, we would not make a purchase. He allowed us to make an informed decision. Overall experience was great. More
by aga3000
Employees Worked With
Anthony Otero
August 06, 2013
I am a Loyal Lexus customer of many years and I appreciated being treated a such. Mike Stone worked hard to make sure I was satisfy and left with the car RX 350 of my choice. appreciated being treated a such. Mike Stone worked hard to make sure I was satisfy and left with the car RX 350 of my choice. More
by rsolomito
August 06, 2013
I really hate buying a car. The whole experience. However, this was not the case this time...I absolutely love my car. Rish was very knowledgeable about the car. He even offered to help me out afte However, this was not the case this time...I absolutely love my car. Rish was very knowledgeable about the car. He even offered to help me out after the sale if I were to have any questions regarding the operation or controls. From the paperwork to the loan it was a quick and painless event. Great job! More
by AnnMagnotta
Employees Worked With
Rish Pahlad
August 05, 2013
Had an excellent experience purchasing my car with New Country. Everyone was very professional and friendly. I would come back. They took some of the stress out of the process. Country. Everyone was very professional and friendly. I would come back. They took some of the stress out of the process. More
by markdevlin
Employees Worked With
Nick Belli, Rish Pahlad, Anthony Otero
August 05, 2013
The sales people were very responsive and helpful during the sale process. There was an issue with the trunk release mechanism, which was corrected after a few phone calls. I felt I was "on my own" when I the sale process. There was an issue with the trunk release mechanism, which was corrected after a few phone calls. I felt I was "on my own" when I was tryting to get the issue resolved, but after I read the manual for the car, I found there was an overide buttion located in the glove box. If this had been explained to me after my first phone call, it would have saved some frustration. Overall, I was very pleased however, and this was a minor issue. More
by Bconn
Employees Worked With
Rish Pahlad, Ricky Garcia
August 05, 2013
Anthony was wonderful and very patient with us so that we could find the car that fit our needs, wants and budget. We would recommend this dealership and him personally. could find the car that fit our needs, wants and budget. We would recommend this dealership and him personally. More
by wpafrank
Employees Worked With
Anthony Otero
August 03, 2013
New Country Lexus of Westport is a fantastic dealership. Upon entering you're treated like a highly regarded guest. The showroom itself is very nice; the staff are professional, friendly, knowledgeable and Upon entering you're treated like a highly regarded guest. The showroom itself is very nice; the staff are professional, friendly, knowledgeable and honest. I had a great experience, would return again and highly recommend other visit if considering Lexus. More
by RoseMary35
August 02, 2013
Dealing with Anthony and Ricky (as well as the rest of the staff they introduced me to throughout the day) was one of the best experiences I've ever had in purchasing a vehicle. They were professional, f the staff they introduced me to throughout the day) was one of the best experiences I've ever had in purchasing a vehicle. They were professional, friendly, and fair, Although I don't live close to the dealership, I would recommend them highly to anyone I know in southern CT looking to purchase a car. Thanks again for your help and for making what can be a grueling process a pleasurable one. More
by mikemendoza44
Employees Worked With
Ricky Garcia, Anthony Otero
August 02, 2013
I have driven a Lexus ES for over 15 years, mainly because I liked the comfort and dependability of the car. I also have dealt with other dealerships and found Lexus of Westport to be the most consu because I liked the comfort and dependability of the car. I also have dealt with other dealerships and found Lexus of Westport to be the most consumer friendly. We have used them to buy our daughter's IS250, my husband RX, and my last 3 leases. Mike Stone was my specialist for my recent lease transaction. He made me feel comfortable, answered all my questions, and real knows about the cars he sells. He truly is an asset to Lexus. I definitly would recommend Mike Stone to my friends and family. Thanks for your help Mike. Cathy Cardillo More
by cathycar
