New Country Lexus of Westport

I had three possible choices when I chose to turn in my SAAB convertible. I chose my Lexus for a number of reasons, but, first and foremost it was because of the attention paid us by Gary Stevenson, and SAAB convertible. I chose my Lexus for a number of reasons, but, first and foremost it was because of the attention paid us by Gary Stevenson, and because of his patience and his professionalism. I was given the opportunity to test drive each of the two models I was considering, was never rushed and was given the time I needed. Gary took a great deal of time explaining the technical aspects of the car, conceding that I would probably need a few refresher sessions to feel totally comfortable. I would certainly (and since have) recommend your dealership in general and Gary in particular to any of my friends and/or family considering a Lexus. More

I had a wonderful experience purchasing my new Lexus! Gary listened carefully to all of my inquiries, concerns, and preferences in buying a new car. He carefully explained the details to me. Mike was v Gary listened carefully to all of my inquiries, concerns, and preferences in buying a new car. He carefully explained the details to me. Mike was very informative in my decision making process regarding the features that were important to me. Ricky was attentive and patient in explaining the payment process and answered all of my questions. I REALLY appreciated all the effort that went into the Sale. They made me feel comfortable and confident about my purchase. As a result, I am very happy with my decision! More

John was an exceptional salesman and representative of the Lexus brand. He proactively called to see if I was interested in upgrading my current lease, worked with me on keeping costs down and was very h the Lexus brand. He proactively called to see if I was interested in upgrading my current lease, worked with me on keeping costs down and was very helpful throughout. Excellent service! More

Excellent experience ... I am enjoying my new car!!!! Mike Stone was very helpful in every aspect of my purchase! I would recommend this dealership to all oft friends. Mike Stone was very helpful in every aspect of my purchase! I would recommend this dealership to all oft friends. More

I was promptly greeted in the parking lot,not long before closing.i took the gx 460 for a test drive and proceeded inside to make a deal. John and I had come up with some numbers to bring home to review wit closing.i took the gx 460 for a test drive and proceeded inside to make a deal. John and I had come up with some numbers to bring home to review with my wife,she wasn't to happy.i went in the next morning,sat with John and Michael and came up with a great deal. I told John,if the numbers don't work , I'm interested in the gs350 .He said which car do you want to be in, I said without question the gx .He made it happen! I can't say I would be as happy if I drove out today in the gs. I have purchased or leased a dozen cars over the last 15 years ,and John was one of the few people more concerned about what I wanted ,than to just sell me any car . I will definitely be back when my family needs another vehicle.and coincidentally,he sold my brother the same vehicle six months ago. thank you very much, Dave ferm More

While much of the time the Lexus automobile sells itself, although we WERE considering several other brands, our experience at New Country of Westport was one of professionalism, caring, understanding, and v although we WERE considering several other brands, our experience at New Country of Westport was one of professionalism, caring, understanding, and value. Fortunately, although we just walked in off the street, Mario Cortella was available to meet us and shepherd us through the sometimes onerous process of purchasing a car. He listened to what we wanted (we has 2 different models in mind) brought us out on a couple of test drives, and definitely "steered us" in the right direction. He was knowledgeable not only about the Lexus brand but was familiar with all of the other manufacturers under our consideration and was able to detail the plusses and minuses of each. He, along with Al Liosi, made sure that we had a truly outstanding experience in choosing, purchasing, delivering our new car and their follow up after the sale was efficient without being intrusive. Needless to say we will not only be back for our next purchase but would not even consider looking elsewhere. More

On my way to the dealership, I had no great expectation—I figured, since I made the appointment, I would keep it. However, from my initial contact with Michael Buchbinder, the Sales General Manager at Lexus figured, since I made the appointment, I would keep it. However, from my initial contact with Michael Buchbinder, the Sales General Manager at Lexus of Westport and by extension with David Ceballos, my Sales Specialist, I was made to feel important, not just as a potential “buyer of a car” but as a person whose interest they cared about. David’s warm smile greeted me and made me feel quite at ease. This was not my first car purchase; so I have had my share of dealing with salesmen/women who would “go to the manager to get the best deal.” With these men, there was no haggling, no trying to put one over on me, only the facts! I felt very comfortable! I felt safe! I felt they were genuine! When I got to the selection of a car color, I was tossing around the idea of a choice between two colors—David was so patient and kind! It was not all about selling a car—he cared about how I felt. Thanks David! Michael B., you’re one of a kind! By the time I got to Ricky Garcia, the Finance Guy, and signed the papers, I had to pinch myself to see if I was dreaming, or something. I never thought a luxury car-buying experience could be so seamless! Lexus of Westport, there is no other car dealership for me, my family, my friends, my neighbors, and all those acquaintances that I can get the word out to. This was an absolutely great car-buying experience! Blessings! More

John was very warm and accommodating. We didn't have an appointment the day we went to the dealership but John was happy to see us and quickly arranged a test drive. He highlighted the features of the an appointment the day we went to the dealership but John was happy to see us and quickly arranged a test drive. He highlighted the features of the car we were considering and gave very honest feedback to contrast it with other cars we were considering. Overall we were very satisfied with our experience. Ricky was nice as well, very no nonsense and to the point. Appreciated how quickly he was able to find the best financing option for us and reassured us every step of the way. Thanks again and we look forward to continued exceptional after sales service. More

Friendly, professional, attentive salespeople. Kept in touch even on the weekend we were considering purchase. Nick,Anthony and JR did everything they could to make us comfortable with purchase. Would hig touch even on the weekend we were considering purchase. Nick,Anthony and JR did everything they could to make us comfortable with purchase. Would highly recommend this dealership. More

Exceptional experience from my first online inquiry to drive away with leased 2013 Lexus CT200. Audri literally called within minutes of my Internet search. She continued to be extremely responsive, ret drive away with leased 2013 Lexus CT200. Audri literally called within minutes of my Internet search. She continued to be extremely responsive, returning and initiating calls. She provided a very fair lease package, much better than a nearby Westchester dealer and one in NYC. She even improved the lease after I requested. Audri was very professional throughout, and was helpful reviewing how to use each car feature. Ricky is very professional and efficient completing all the necessary paperwork and presenting the many add-on packages available. Presentation was low key, without pressure. (The cost/benefit of each requires careful analysis before deciding whether or not to purchase any of these appealing packages). At the end of the 27 month lease, I'd be very happy to work with both Audri and Ricky again More