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New Country Lexus of Westport

Westport, CT

4.7
1,250 Reviews

1317 Post Road East

Westport, CT

06880

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Showing 1,250 reviews

February 18, 2013

I felt the sales team provided professional service and coutesy. The price negotiated was a fair one and the car was delivered as promised, in the estimated time as promised. More

by Tim54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Buchbinder, Alfred Liosi Jr., Ricky Garcia, Ronnie Goss
Feb 20, 2013 -

New Country Lexus of Westport responded

We appreciate your business and thank you for taking the time to post your review. Please let me know if I can be of any assistance in the future. Congratulations on your purchase! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531

February 13, 2013

Dealer and sales associate were extremely professional. Had a wonderful expeience at this dealership. Very open, honest salesman, who we would definitely buy another vehicle from. Very pleased. More

by CT102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Otero
Feb 18, 2013 -

New Country Lexus of Westport responded

We appreciate you taking the time to write a review. Please let us know if you need anything. JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531

February 07, 2013

Everyone was helpful and knowledgeable .We were given a fair price for our exchange car.The experience was hassale free and we are happy that we came to Lexus of Westport again for our family car. More

by ksingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Buchbinder, Michael J. Buchbinder, Alfred Liosi Jr., Ricky Garcia
Feb 07, 2013 -

New Country Lexus of Westport responded

Thank you for your review. Please let us know if you need anything in the future. Your business is appreciated! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531

February 04, 2013

My husband and I had a great experience from beginning to end, from our initial telephone inquiry until we signed the last piece of paperwork. The staff was friendly and professional. The negotiation proce More

by mkladyinred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Liosi Jr., Nick Belli, Ricky Garcia, Anthony Otero
Feb 04, 2013 -

New Country Lexus of Westport responded

Thank you for your business and feedback. We will constantly look at our processes to improve and feedback like yours is always helpful. If you ever need anything, please feel free to contact me. Thanks Again! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

February 04, 2013

This is my third lexus from this dealership which is in my town. The sales part is always wonderful, the after sales pitch not so much. They do push their additional products way too hard and it's the wo More

by lcoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Garcia
Feb 06, 2013 -

New Country Lexus of Westport responded

Thank you for your feedback. Your input will help make our dealership more efficient in our processes and is appreciated. Please let me know if you need anything during your Lexus ownership as we will constantly strive to exceed your expectations. JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

February 03, 2013

Jeff is the reason why I replace my Lexus with a new Lexus. I get terrific service every time. My rental car is always waiting for me. Service is quick, comprehensive they clean my car and it is always More

by Paul Landino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff King
Feb 04, 2013 -

New Country Lexus of Westport responded

Thanks for the loyalty. Your service business is appreciated. Jeff is a very important part of the success of our department and I will relay your nice comments. Thanks again. Please let me know when you need assistance on a Brand New Lexus. JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 30, 2013

I thought that Nick & Anthony were great. They were very friendly and knowledgeable of the car. They had answered all of my questions that i had. They did not push me to buy the car at all, because i More

by Tom Keri
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Nick Belli, Anthony Otero
Feb 04, 2013 -

New Country Lexus of Westport responded

Thank you for your business at our Lexus of Westport Pre-Owned Center. Nick and Anthony are very important to our department and we are glad your experience went so well. Thanks again! JR Buchbinder Genereal Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 29, 2013

I was impressed by the customer service offered by Lexus of Westport. Both managers JR and Mike were great in accomodating my purchase. I am a lot to handle and these guys hung in there and got the deal d More

by Lous111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Buchbinder and Michael Buchbinder, J.R. Buchbinder, Michael J. Buchbinder, Ricky Garcia
Jan 29, 2013 -

New Country Lexus of Westport responded

Thanks Louis, We appreciate your business and glad we were able to put a deal together for you. Please let us know if you need anything moving forward, enjoy your new Lexus! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 29, 2013

The team was very responsive and patient. For some reason, I didn't do my extensive research to convince myself that I was getting a fair deal. More

by andrewtesta
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael J. Buchbinder, Alfred Liosi Jr., Ricky Garcia
Jan 29, 2013 -

New Country Lexus of Westport responded

Thank you for your confidence and your business. We are always here if you need anything, please don't hesitate to call. Your first 2 services are complimentary at 5,000 and 10,000 mile intervals. You will be contacted by your personal service advisor Joe Pagan in the next few days to set that up. Enjoy your beautiful new Lexus! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

January 29, 2013

Jonathan Anson and the rest of the Lexus team were amazing with me and our family. Jonathan was patient and went above and beyond to make us happy. More

by jcaldero22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Anson
Jan 29, 2013 -

New Country Lexus of Westport responded

Thank you for your review. We are glad your experience went so well and Congratulations on your new Lexus! Remember, your first 2 services are complimentary at our Lexus of Westport Service Center in Fairfield at 5,000 and 10,000 mile intervals. Your personal service advisor Alberto Santacruz should be contacting you anyday to setup your first service appointment. Thanks again! JR Buchbinder General Manager jrbuchbinder@newcountry.com 203-255-1531 x212

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