New Country Lexus of Westport
Westport, CT
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Exceptional Service Michael is a class act. He is a true professional. He treats his customers with care and answers every question in a timely fashion. He serves with ho Michael is a class act. He is a true professional. He treats his customers with care and answers every question in a timely fashion. He serves with honesty and integrity. A pleasant experience and 5 star service. More
Great, no hassle experience. I bought my last car 13 years ago and I was dreading going through the car buying process. Anthony was great. The process was smooth and I am liking I bought my last car 13 years ago and I was dreading going through the car buying process. Anthony was great. The process was smooth and I am liking the car more each day. Thanks, Anthony! More
New 2019 NX300 My first Lexus! I love this vehicle and I'm sure it will not be my last. Got caught in the first snow storm this fall and it handled beautifully. I ha My first Lexus! I love this vehicle and I'm sure it will not be my last. Got caught in the first snow storm this fall and it handled beautifully. I have total faith and trust in it. Jay was great. Very thorough, courteous and helped the deal go smoothly. - thank you Jay! More
yet another positive experience outstanding experience once again. I have purchased many vehicles from this and other dealerships over the years and I am always surprised how wonder outstanding experience once again. I have purchased many vehicles from this and other dealerships over the years and I am always surprised how wonderful the people and or service of New Country Lexus of Westport is.. thank you Ricky Garcia, Mike Stone and of course Michael Buchbinder for yet another great acquisition. The car is outstanding but your honesty and attention to detail are exemplary . thank you. More
Excellent service Kassandra was extremely helpful and thorough. She worked above and beyond to get us the car we wanted at a price we were happy with. She also followed Kassandra was extremely helpful and thorough. She worked above and beyond to get us the car we wanted at a price we were happy with. She also followed up multiple times to make sure everything was up to par. I highly recommend her and the dealership. More
Excellent Customer Service Jason was so welcoming and did an outstanding job of making the service of my car extremely easy. It's so nice to encounter this kind of service. Jason was so welcoming and did an outstanding job of making the service of my car extremely easy. It's so nice to encounter this kind of service. More
Mario is a Miracle Worker - Outstanding to Work With Mario Cortella at New Country Lexus is a phenomenal business manager for any customer to encounter in a dealership. This our sixth Lexus we've leased Mario Cortella at New Country Lexus is a phenomenal business manager for any customer to encounter in a dealership. This our sixth Lexus we've leased and Mario's work on our behalf went beyond what we would ever have expected. On very short notice when the car we wanted was located out of state, Mario got paperwork assembled, completed, and sent overnight to us out of state with return labels to make it easy for us to return it back overnight. He scanned the tracking info for the labels, patiently took the time to help us understand the signatures required and particulars of the car - and made this happen on a holiday weekend within 24 hours involving 3 different states so we would not lose important lease incentives. It was the last day of the month before a major holiday and he made this happen. He didn't stop there. When we returned from out of town to pick up the vehicle, we misplaced the plates and Mario, once again, went out of his way to help us. While we were getting instruction on the car, Mario miraculously got new plates and registration in record time so we could drive off without a delay. Mario set a new bar for automotive customer service excellence. More
Fantastic For the moment we walked into Westport Lexus delarship we were given top notch service. Everyone employee there from the women at the desk to Anthony For the moment we walked into Westport Lexus delarship we were given top notch service. Everyone employee there from the women at the desk to Anthony Ferreri was outstanding. Thank you Alexis for a great experience!! More
Always an excellent experience at Lexus of Westport This is my 7th Lexus lease from Lexus of Westport. The last three, I've gone straight back to Paul-Michael Palacios because he makes the experience e This is my 7th Lexus lease from Lexus of Westport. The last three, I've gone straight back to Paul-Michael Palacios because he makes the experience easy. He's very professional, knowledgeable and respectful. Knows what I want and that's why I keep going back to him. More
Jadon in service department Fantastic service rep. Very professional and thorough , able to handle difficult situations. Great follow thru! Jadon has gone over and above for me Fantastic service rep. Very professional and thorough , able to handle difficult situations. Great follow thru! Jadon has gone over and above for me regarding service issues on both my Lexus 460LS 2008 and my newer 2016 Lexus LS 460. More