New Country Lexus of Westport

Used Tacoma I worked Mike K. in the Fairfield location. He was very helpful. There was no pressure to buy and easy to get a test drive. I had a couple of reques I worked Mike K. in the Fairfield location. He was very helpful. There was no pressure to buy and easy to get a test drive. I had a couple of requests to address some items. Everything that could be addressed when I picked up the truck was done. One item that need to be ordered was available the following Saturday, as promised. I also worked with Joe J. in Finance and had a excellent experience. I asked a lot of questions and he was very patient and answered them. Of course they offered add-ons, but there was no high-pressure sales. I refused most, but did end buy two that I saw value in. Overall this was a very good experience and I highly recommend this dealership. More

10,000 mile check- up The Lexus dealership in Fairfield gave excellent service. they accomodated my work schedule by giing me a late afternoon appointment. They were extrem The Lexus dealership in Fairfield gave excellent service. they accomodated my work schedule by giing me a late afternoon appointment. They were extremely courteous, prompt , and efficient when I arrived. Jason took down all the information and made sure to listen very carefully to any issues I was having. The car was completely quickly. I was having some difficulty with the computer system which was repaired perfectly. Jason then showed me several new features on my Lexus that I was unaware that I had. All in all an Aplus experience More

Rx 350. Brian & Sheila Our salesperson, Mr kwesi Osafo, was very knowledgeable and courteous. The best part is, he was not pushy. My wife and I were so impressed by Mr Osafo Our salesperson, Mr kwesi Osafo, was very knowledgeable and courteous. The best part is, he was not pushy. My wife and I were so impressed by Mr Osafo that we ended up purchasing what my wife really wanted, the RX 350. I would highly recommend Mr Osafo and the Westport dealership. More

Great buying experience ! Yulissa rodriguez was my sales consultant . She was very helpful, courteous and professional. I was impressed by the whole experience from test drive Yulissa rodriguez was my sales consultant . She was very helpful, courteous and professional. I was impressed by the whole experience from test drive of my RX350 to the delivery of it . She found the car I wanted exactly as it was not at their showroom and had it delirvered within a few days . The whole transaction was handled very professionally when we picked it up . Loved the technology specialist idea. He was very helpful in explaining how to operate the car . I would buy here again for sure ! More

Excellent overall customer experience Michael from sales and Joe in finance was very knowledgeable and pleasure to deal with. Highly recommend these guys. Would not hesitate to recommend Michael from sales and Joe in finance was very knowledgeable and pleasure to deal with. Highly recommend these guys. Would not hesitate to recommend or use again More

Yulissa was a pleasure to work with I have a great experience at the dealership, from the point of sale through to delivery with the tech-y. Yulissa was great to work with and covered al I have a great experience at the dealership, from the point of sale through to delivery with the tech-y. Yulissa was great to work with and covered all the bases. More

Professional and always responsive Great service department, professional staff, comfortable waiting area. Always follow through on recommended service issues and they want to see that Great service department, professional staff, comfortable waiting area. Always follow through on recommended service issues and they want to see that repairs are done right and that I am satisfied. Staff have gone out of their way to see that I am not inconvenienced with drop off and pick up of vehicle, as the know I live a distance away. Having both a GS350 and RX350, It makes for a good experience to work with NC Lexus. Jim More

Great experience I had a very thorough and enjoyable experience. The knowledgeable sales staff made the whole process extremely easy. I would highly recommend new co I had a very thorough and enjoyable experience. The knowledgeable sales staff made the whole process extremely easy. I would highly recommend new country Lexus of Westport. More

Buying experience Everyone at New Country Lexus of Westport was very helpful and knowledgeable and went out of their way to help me in purchasing my new Lexus! It was a Everyone at New Country Lexus of Westport was very helpful and knowledgeable and went out of their way to help me in purchasing my new Lexus! It was a stress free experience and would highly recommend this dealership to anyone looking to buy or lease a new Lexus. I want to personally thank the following people who deserve recognition...Jared Epstein, Anthony Ferrari and Sarah Dos Santos. 5 Stars!! More

2019 Lexus ES350 Purchase Very accomodating in locating the new 2019 LEXUS ES 350 which was just released for sale. Excellent closing and delivery of car on the same day. Very accomodating in locating the new 2019 LEXUS ES 350 which was just released for sale. Excellent closing and delivery of car on the same day. More