New Country Lexus of Westport
Westport, CT
Filter Reviews by Keyword
By Type
Showing 1,252 reviews
Buying my Lexus RX 350 Our salesperson, Kwesi Osafo, is very knowledgeable, courteous, and is a real gentleman. I was exploring Lexus but. not intending to make a purchase Our salesperson, Kwesi Osafo, is very knowledgeable, courteous, and is a real gentleman. I was exploring Lexus but. not intending to make a purchase at this time. I was so impressed by the assistance that he provided that I spend more time at the dealership and wound up making a purchase and feeling very good about it! More
Thank you....We are very happy! "First Lexus" This was our first experience with the Lexus Brand. Chris Kelley and the Lexus team were extremely helpful. We could not be happier! T "First Lexus" This was our first experience with the Lexus Brand. Chris Kelley and the Lexus team were extremely helpful. We could not be happier! Thank you so much! More
First Lexus This was my first experience with the Lexus Brand, and from start to purchase all expectations were exceeded! The entire process could not have been s This was my first experience with the Lexus Brand, and from start to purchase all expectations were exceeded! The entire process could not have been smoother. More
Lexus of Westport Friendly and professional customer service. They call when they say they’re going to call, do what they say they’re going to do and don’t play any gam Friendly and professional customer service. They call when they say they’re going to call, do what they say they’re going to do and don’t play any games. My sales rep, Kwesi, was first class all the way. The service manager, Ken, runs a first class operation. More
Excellent Sales Experience Working Woth Anthony Otero Anthony is the consumable sales professional. He guided me through a fully-informed and well-deliversed sales experience. I highly recommend Anthony f Anthony is the consumable sales professional. He guided me through a fully-informed and well-deliversed sales experience. I highly recommend Anthony for any out-of-town buyers. Anthony is a 5-star sales professional and a true gentleman. More
Consistently superb My wife and I have driven Pre-owned Lexus automobiles for 20 years. We are on our 5th Lexus, the last three purchased from New Country Westport in spi My wife and I have driven Pre-owned Lexus automobiles for 20 years. We are on our 5th Lexus, the last three purchased from New Country Westport in spite of the fact we live in Central Connecticut with other dealers closer to our home. Our experience is that New Country offers a larger selection of Certified Pre Owned cars delivered in a professional manner, competitively priced. More
Sales experience Excellent service in purchasing a certified pre owned vehicle. Kwesi was helpful, knowledgeable, professional, and courteous. I highly recommend thi Excellent service in purchasing a certified pre owned vehicle. Kwesi was helpful, knowledgeable, professional, and courteous. I highly recommend this dealership to anyone looking for a pre owned Lexus More
2018 Lexus RX 350 F Sport My experience with the New Country Lexus of Westport has been very positive and the entire transaction was hassle free. If anyone is in the market for My experience with the New Country Lexus of Westport has been very positive and the entire transaction was hassle free. If anyone is in the market for a Lexus vehicle, I would highly recommend Sarah and her team. Sarah and Anthony helped me work out a deal to purchase a new 2018 Lexus RX 350 F Sport at the New Country Lexus of Westport on August 31, 2018. Sarah was always available via email, text and phone. Due to the nature of my job, she was always available during odd hours throughout the week. Her responses were prompt and always in detail. As I was coming from NY, she even offered to pick me up from the metro north train station. In terms of price, this dealership was very aggressive to earn my business. If I were to purchase another vehicle, I would be happy to work with her again. At the dealership, I worked with Jared and Ricky in regards to the financing. Ricky helped me with some of the issue I had with my bank loan and with his help I was able to take the car the same day without having to come back another day. Jared from finance was awesome to work with and he was very personable. There were no high pressure sales tactics used like many other dealerships where they try to sell warranty and other items. Jared was very upfront laying out the pros and cons of some of the products that were available. The transaction was smooth and if you have a choice to work with someone in the finance department, I would recommend working with Jared. And lastly, Sal helped me answer all the tech related questions and help me set up the Lexus Enform App on my phone. Overall my experience with Sarah and her team has been positive and I wanted to thank you for all your help with my purchase! More
Sarah and team are awesome I highly recommend the Lexus team of Westport. Superior service at every turn. If you are in the market for a Lexus go see Sarah. She’s the best. I highly recommend the Lexus team of Westport. Superior service at every turn. If you are in the market for a Lexus go see Sarah. She’s the best. More
Certified GS350 Fsport A lot has changed in the 12 years since I purchased my last vehicle. New County Lexus made the transaction a breeze. Salesman was more of a consultant A lot has changed in the 12 years since I purchased my last vehicle. New County Lexus made the transaction a breeze. Salesman was more of a consultant with no pressure. Simply advised on features and allowed me space to be comfortable with the decision. Entire process took a total of 3 hours at the most. Highly recommend!! More