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New Country Lexus of Westport
Westport, CT
1,251 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,251 reviews
October 17, 2015
Excellent, 10 stars! When buying my new NX I communicated with Noel Samuels and he gave me his best offer right over the internet. I had visited others dealers and their f When buying my new NX I communicated with Noel Samuels and he gave me his best offer right over the internet. I had visited others dealers and their first offer was significantly higher and you had to haggle to get to the price you wanted. I enjoyed their honesty throughout the process and given my research, they gave me an excellent deal. They treated me very professionally as well. Given I had gone to other dealerships for the same vehicle and one had given me the same price, something about this dealership felt right and I am glad I did business with them. I drove over an hour for them and it was definitely worth it! They have gotten themselves a lifetime customer and I'd recommend them to anyone looking for a new lexus. More
by arianas2004
Employees Worked With
Nick Belli, Noel Samuels
Helpful October 17, 2015
Kasey Kellerman was very pleasant & knowledgeable Kasey offered to let us drive as many different models as we wanted. We have owned a 450 RX & tried that again but also tried the 300 NX hybrid. We we Kasey offered to let us drive as many different models as we wanted. We have owned a 450 RX & tried that again but also tried the 300 NX hybrid. We went with the slightly smaller NX for gas mileage & better price. Mario the sales manager explained the full - pay lease arrangement & environmental protection upgrade which made good sense. Happy to get the $1K incentive plus $17K credit go my 2010 450RX. Showroom was very attractive,providing a pleasant overall experience. More
by Margaretbondy
Employees Worked With
Mario Cortella, Patrick Lomnitzer, Kasey Kellerman
October 15, 2015
The most amazing car buying experience ever! I want to start off by saying without the knowledge and effort of Joe Jacob, I would never have purchased my new Lexus. From the moment we spoke on th I want to start off by saying without the knowledge and effort of Joe Jacob, I would never have purchased my new Lexus. From the moment we spoke on the phone I knew he was going to be fair and honest with me. this is my first Lexus and will certainly not be my last thanks to Joe and Anthony. He gave me his very best figure at first and that was what made me happy because all other dealers were not as aggressive and straight forward as Joe. On delivery my car was ready to go with a beautiful bow and Allen taught me everything possible. Thank you so much for the great experience and I will see you in three years! More
by megfitz
Employees Worked With
Joe Jacob, Anthony Ferreri, Allen Moore
October 14, 2015
Customer satisfactoon The employees at this dealership work with you to make sure that you have the easiest and fastest experience when buying a Lexus. We were very please The employees at this dealership work with you to make sure that you have the easiest and fastest experience when buying a Lexus. We were very please with the customer service with everyone at this dealership. More
by pbellantoni
Employees Worked With
J.R. Buchbinder, Michael J. Buchbinder, Jared Epstein, Anthony Ferreri, Elias Gonzalez
October 13, 2015
Quick and easy My experience at Lexus of Westport was a quick and easy painless process. I did my research before hand so I knew exactly what I wanted. I made a de My experience at Lexus of Westport was a quick and easy painless process. I did my research before hand so I knew exactly what I wanted. I made a deal and was in and out the door in a little bit over an hour for leasing my new vehicle. More
by CCotaling
Employees Worked With
Mario Cortella, Jared Epstein
October 13, 2015
I went for a used car and ended up getting a new one! With good manners and without being pushy Noel explained the benefits of leasing a new car instead of buying a 10 year old used car. Flexible and un With good manners and without being pushy Noel explained the benefits of leasing a new car instead of buying a 10 year old used car. Flexible and understanding my needs and budget limitations. More
by ELECE
Employees Worked With
Michael J. Buchbinder, Anthony Ferreri, Noel Samuels
October 12, 2015
Best all around car buying experience! This car buying experience was a pleasure from the moment we walked in the door of New Country Lexus of Westport to taking delivery of our new GS 350 This car buying experience was a pleasure from the moment we walked in the door of New Country Lexus of Westport to taking delivery of our new GS 350 and beyond. Our sales consultant, Noel Samuels was personable, knowledgeable and thoroughly engaged in assisting us to make the best decision to meet our needs and expectations. We were pleased with all of our subsequent encounters as well. Nick, Mario and Gil were all extremely capable and eager to ensure our overall satisfaction. There is a stress free consultative culture that is pervasive throughout the dealership. And I love the car.....thanks for making it happen guys! More
by coopers_smile
Employees Worked With
Nick Belli, Mario Cortella, Noel Samuels, Gil Perreira
October 11, 2015
Friendly, Helpful and Comfortable All personnel are very friendly and helpful. Very comfortable atmosphere. Yulissa was a great salesperson to work with. And Guil was very knowledge All personnel are very friendly and helpful. Very comfortable atmosphere. Yulissa was a great salesperson to work with. And Guil was very knowledgeable and patient when showing me the features of the new car. More
by sfondu
Employees Worked With
Guil, Yulissa Rodriguez
October 11, 2015
Honest not wasting my time & a great car!! Originally wanted the 200t SUV--Loved the ES350; shopped other car dealerships & I felt like it was a tag sale. In another dealership we went back & Originally wanted the 200t SUV--Loved the ES350; shopped other car dealerships & I felt like it was a tag sale. In another dealership we went back & forth -$750/month down to $500 after 2 hours! I looked at 5 other types of trucks. None of them had the customer service or respect that New Country has!! The price is the price. Be up front as Jay was! My daughter may be in the market for the 200T in December & will definitely go to New Country to see Jay! I also have a friend that I have referred her to purchase from Jay when she is ready. He was knowledgeable about this car but also spot on in comparing other cars. I did my homework and knew this is a great car! I am very happy with service! Your business manger Anthony Ferreri & Tech person, Alan Moore, also outstanding. Can't say enough good things about this dealership. Scale of 1-10 it gets a 15!! Thank you! Very happy with my 3rd Lexus! More
by nurse971
Employees Worked With
Michael J. Buchbinder, Jay Stokols, Anthony Ferreri, Allen Moore
October 11, 2015
extremely accommodating the employees were interested in my needs and expectations in my new purchase.and with there expertise, made my new purchases very comfortable! i will the employees were interested in my needs and expectations in my new purchase.and with there expertise, made my new purchases very comfortable! i will easily recommend new country country lexus of westport to all thats considering lexus More
by williamspringer
Employees Worked With
Anthony Otero, Patrick Lomnitzer
