New Country Motor Cars

excellent service with a smile We drove in with a phone issue. It seems that everything was disconnected. We explained this to Ron Chwalek who greeted us in the service department. We drove in with a phone issue. It seems that everything was disconnected. We explained this to Ron Chwalek who greeted us in the service department. He fixed the problem quickly with an explanation. He wished us well and sent us on our way. He had a smile on his face the whole time. I wish all service people were that good.!!! Sincerely , Eugene Fink More

Excellent service Ron Chwaleka was able to diagnose and fix my car within five minutes of me driving in the car bay. Thank you for your diligence Ron Chwaleka was able to diagnose and fix my car within five minutes of me driving in the car bay. Thank you for your diligence More

Ron Chwalek is truly an amazing staff person who goes above and beyond to satisfy customers. His friendly demeanor and warm personality is certainly a plus for is truly an amazing staff person who goes above and beyond to satisfy customers. His friendly demeanor and warm personality is certainly a plus for the dealership. More

Service I was able to get an appointment same day as my call which was convenient. I was immediately greeted and asked what my concerns were with my car. I was able to get an appointment same day as my call which was convenient. I was immediately greeted and asked what my concerns were with my car. More

Quick and helpful. We had a very small but bothersome problem with our Mercedes. We called, they got us in the same day and fixed the problem quickly. We had a very small but bothersome problem with our Mercedes. We called, they got us in the same day and fixed the problem quickly. More

Great people and service I needed to have the tire pressure checked because of a dashboard light. The service was amazingly quick and thorough. I did not need to get out of I needed to have the tire pressure checked because of a dashboard light. The service was amazingly quick and thorough. I did not need to get out of car. Ron is terrific. Put air in all tires, topped off windshield fluid and took car of the battery on my key fob. The people here all work together to get you in and out really fast. Very grateful. More

Ron Chwalek consistently goes above and beyond. Consistently great customer service from Ron Chwalek. He is always friendly and will go above and beyond to help you and explain everything to you. Consistently great customer service from Ron Chwalek. He is always friendly and will go above and beyond to help you and explain everything to you. I know when I pulled into the garage and he is there that everything will be handled with care. More

Great Customer service from Ron Chwalek and Tony Araujo I stopped into get a lamp changed and my rotors checked, I expected to have to come back and make an appointment for the rotors to be checked but Ron I stopped into get a lamp changed and my rotors checked, I expected to have to come back and make an appointment for the rotors to be checked but Ron Chwalek and Tony Araujo were more than happy to address both of the issues with in a very short visit. Can't ask for more professional and polite service!!! I highly recommend New Country! More

Excellent Customer Service Mercedes is known for it's great product and good customer service, but I have to say the team at New Country Mercedes Benz has set the bar very high Mercedes is known for it's great product and good customer service, but I have to say the team at New Country Mercedes Benz has set the bar very high for others to follow. Our Salesman Paul, Finance Mgr, Todd, and GM were great. Also want to give a shout out to Christine who did an excellent job helping my wife understand the new technologies in our 2020 GLE 450. If anybody in the market for a new MB, definitely head to Hartford, CT. Once again, thank you New Country, job well done, wait, job EXCELLENT done!!! More

Excellent Service from Ron Chwalek , he was so patient in explaining the things. He greets in the most pleasant manner.I defiantly recommend this dealership. , he was so patient in explaining the things. He greets in the most pleasant manner.I defiantly recommend this dealership. More