New Country Motor Cars

Excellent... excellent service and great experience. JP was our sales man and he and his team worked great with us. I loved how wonderful this dealer works as a team. Cherice, the manager, was also excelle was our sales man and he and his team worked great with us. I loved how wonderful this dealer works as a team. Cherice, the manager, was also excellent. Made sure we were all set and happy and the attention to our son was the greatest experience More

Consistent courteous and time-saving service I am on my third rental and have mainly seen Ron Chwalek for ALL issues requiring immediate service. I pull in unannounced, state my problem (low tir I am on my third rental and have mainly seen Ron Chwalek for ALL issues requiring immediate service. I pull in unannounced, state my problem (low tire pressure, worried about fluid levels, can't figure out an electronic setting, etc) and Ron is there to quickly assist. I am 86 and Ron always treats me with respect and concern for my "issues" - I never feel uncomfortable for popping in with a question. Ron and New Country are absolutely the best dealer relationship I have ever had. Five-star all the way! More

Excellent Service Ron Chwalek provided EXCELLENT service. Stopped in without an appointment and he helped me to fix a bluetooth issue and to put coolant in my car. I Ron Chwalek provided EXCELLENT service. Stopped in without an appointment and he helped me to fix a bluetooth issue and to put coolant in my car. I felt kind of silly going for such a little thing but was in the area. Ron was so kind and helpful and made me feel good that I stopped in. THANK YOU! More

excellent and professional customer service My driver windshield wiper on my 2020 GLE was broken, I was driving home from a meeting in Massachusetts, it started pouring rain. I called my deale My driver windshield wiper on my 2020 GLE was broken, I was driving home from a meeting in Massachusetts, it started pouring rain. I called my dealer who said it would be $68 and I could install the blade. Poor visibility required that I find a nearby dealer. Ron Chwalek and Christine Pandolfo of New County Motors took me immediately, replaced My damaged wiper blade, topped off my window washing fluid....all in about 10 minutes. They refused payment!! Thank you for your exceptional service and your most generous and timely service. More

Exceptional Sales Manager I had the pleasure of working with Cherif Diouf for my new purchase. Before I could speak with any sales personnel, the sales manager Cherif came ove I had the pleasure of working with Cherif Diouf for my new purchase. Before I could speak with any sales personnel, the sales manager Cherif came over to me, introduced himself and made it known that New Country was a best in class relationship inaugurating dealership. He took the time to get to know me on a personal level, and understand what I was interested in. He made sure I was comfortable with everyone I had to work with throughout the process and I am very thankful. I would strongly recommend New Country to anyone interested in purchasing a Mercedes! More

I’ve been a customer of New Country Mercedes-Benz for over 15 years and their service, sales and finance team are excellent and never fail to leave me feeling like a valued customer. Bravo! over 15 years and their service, sales and finance team are excellent and never fail to leave me feeling like a valued customer. Bravo! More

Ron Chwalek - 1st class service Left Headlight died and Tire Pressures were off on my Mercedes C300. Ron took care of me as I waited. Had Service Tech Mike Nicolo change headlight Left Headlight died and Tire Pressures were off on my Mercedes C300. Ron took care of me as I waited. Had Service Tech Mike Nicolo change headlight and inflated all the tires to correct pressure. Fixed on November 26th right before Thanksgiving. All this in a matter of 15 minutes. 1st class service all the way. Highly recommend. More

Sketchy Sales Sketchy sales tactics. Negotiated a price then was informed they would only replace 2 of the 4 low tread and unsafe tires on a “certified” vehicle. If Sketchy sales tactics. Negotiated a price then was informed they would only replace 2 of the 4 low tread and unsafe tires on a “certified” vehicle. If I wanted all 4 unsafe tires replaced, I would have to pay $500 more. That, on top of the $800 conveyance fee. I walked. More

Exceptional Customer Service My thanks to Ron Chwalek for his exceptional customer service. Ron is a great asset for New Country Motors in Hartford, Connecticut. Thank you very mu My thanks to Ron Chwalek for his exceptional customer service. Ron is a great asset for New Country Motors in Hartford, Connecticut. Thank you very much More

Special Thank You to Ron Chwalek! I headed out on a trip to Buffalo on Wednesday (12/4) in my E350 and noticed the pressure in my tires was very low. Stopped by New Country Motor Cars I headed out on a trip to Buffalo on Wednesday (12/4) in my E350 and noticed the pressure in my tires was very low. Stopped by New Country Motor Cars to have things checked out. Ron Chwalek greeted me, examined my tires and found no damage. Ron adjusted the pressure to the proper settings and also topped off my windshield washer fluid. My drive to Buffalo went smoothly. I greatly appreciate Ron's assistance. Great service like this is the reason I buy my cars from and have them serviced at New Country. Thanks again! More