New Country Toyota of Westport

A Satisified Customer I recently purchased a 2000 Tundra from New Country Toyota of Westport, CT that I had found online. I live near Charleston, WV so I rented a car and d I recently purchased a 2000 Tundra from New Country Toyota of Westport, CT that I had found online. I live near Charleston, WV so I rented a car and drove about 670 miles to purchase the truck. My salesman was Stepan Halkowycz with whom I had the pleasure of making the transaction. He assured me that I would be purchasing a good, reliable, dependable used truck that would be everything they were advertising and would most importantly, make the return trip home. I wanted to say that I did with no issues! The truck has met all my expectations and more. My purchasing process was for the most part I did all online and over the phone with Stepan. He was very professional and answered all my concerns and requests. He went above and beyond offering assistance with the logistics that were necessary for my purchase. Once I made it there to Westport, they had everything ready for my me. After test driving and allowing me time to look over the truck, I met with the Business Manager Chris O’Connell and in a matter of minutes I was the new owner! Upon my return home, Stepan gave me a call to make sure I had made my return trip back home safe and sound and that my truck had performed well as they were confident it would. I have owned the truck now for a couple weeks and I have been more pleased with this purchased than I were with my 2012 Tundra here in WV! I would totally recommend to anyone that is considering purchasing a used or new automobile from New Country Toyota that if you’re fortunate to work with Stepan, he is the car salesman that you want! Professional, honest, caring and trustworthy, all extremely important aspects that are rare in car salesman. More

Highlander Andrew was a terrific knowledgeable sales person and just a really nice person to take a test drive with and was able to give me a lot of reasons to c Andrew was a terrific knowledgeable sales person and just a really nice person to take a test drive with and was able to give me a lot of reasons to chose a highlander over other cars Landrover x3 BMW which he was also knowledgeable about . This helped me make my decision !! I have told other people about him in the area . More

New RAV4 purchasae I called Toyota of Westport to acquire a new RAV4 and spoke with Stepan. He was fair on price and gave me the confidence he would make all efforts to I called Toyota of Westport to acquire a new RAV4 and spoke with Stepan. He was fair on price and gave me the confidence he would make all efforts to make sure I was satisfied. His knowledge of the car and Toyota quality helped clinch it for me! So far he has delivered 100%. More

Needed a new car ASAP My 10 year old vehicle was towed to New Country Toyota. I received a diagnostic the same day, and learned it needed major repairs that were beyond wha My 10 year old vehicle was towed to New Country Toyota. I received a diagnostic the same day, and learned it needed major repairs that were beyond what I would fix in an older vehicle. So I found myself in a time crunch to buy another new or pre-owned car. Stepan was very helpful and thorough in providing all the information I needed to make the best purchasing decision for my family. He was available during my time frame to test drive several pre-owned and new vehicles. He never pushed me towards any specific vehicle, and he was pleasant, professional and friendly and more than willing to spend as much time as possible to help me determine which vehicle was right. When I decided upon the 2014 Toyota Highlander and I needed it ASAP, they bumped me to the top of the list in a tight market, and provided me with the exact vehicle I wanted when I arrived to place a deposit on it. The price was fair and they gave me a trade-in credit on my undriveable vehicle, and they were pleasant and professional in every aspect of the transaction. In about 2 hours I went from placing a deposit to driving my new Highlander out of the dealership. Stepan and sales went above and beyond my expectations to provide top notch service when I needed a car ASAP. Thank you for a great car buying experience! More

Excellent experience from start to finish I came here based on the recommendation and extremely positive experience my girlfriend had getting her car here. They are affiliated with New Country I came here based on the recommendation and extremely positive experience my girlfriend had getting her car here. They are affiliated with New Country Lexus and were able to easily and quickly get a Pre-Owned car I had be eyeing on the website for me to test drive. Stepan greeted me with enthusiasm and a wealth of knowledge about the car. Prior to finding this car, I had been there two days before and Jeff went out of his way to search as far as Philadelphia to find a car that matched my needs. Stepan even took me on a test drive in his own personal car which was a close match to the car I was looking at. When I ended up making my final choice, in between working the numbers and details down, Stepan spent a good deal of time making sure I had all the information I needed. He was personable and earned even more respect from me being a former Marine, as I am in the USMC Reserves. Both him and Jeff not only took a significant amount of time and effort getting me the best deal possible but they took the time to get to know me, which I think is even more commendable. I've avoided going to dealerships in the past because of the impersonal feeling I would get from the sale staff. I can say without a doubt that this is not the case at New Country Toyota. Their staff go above and beyond to treat their customers as VIPs and I will certainly be recommending them to anyone I know who needs a car and will continue to be back myself. More

Worst dealership ever These men are all LIARS. Do you self a favor and stay far away from this dealership or you will end up paying more than the car is worth. These men are all LIARS. Do you self a favor and stay far away from this dealership or you will end up paying more than the car is worth. More

Outstanding Salesperson, "Semper Fidelis" Made phone contact with Stepan on a rainy Friday morning. Came to see him on that Friday afternoon, and within 5 minutes I had signed a contract for Made phone contact with Stepan on a rainy Friday morning. Came to see him on that Friday afternoon, and within 5 minutes I had signed a contract for a beautiful radiant red 2012 FJ Cruiser. Stepan's customer service, quality of work, professionalism, friendliness, honesty and integrity was nothing less than outstanding!! He helped me with a down payment, secured the lowest financing possible, and got the vehicle ready for me within one week. Price and overall experience was great. I know now where I am going to buy my next vehicle and if you are in the market for a new or used vehicle, I strongly recommend Stepan and New Country. I give Stepan and New Country Toyota of Westport the highest overall customer service rating. Thank you very much. Also, Stepan is a U.S. Marine. Semper Fidelis!! More

New Sienna Friendly & professional customer service from Jeff Symeon and Chris O'Connell. Jeff delivered a vehicle exactly as I wanted before my deadline. He u Friendly & professional customer service from Jeff Symeon and Chris O'Connell. Jeff delivered a vehicle exactly as I wanted before my deadline. He updated me regularly on the status of the vehicle and understood my priorities. Chris made the actual purchase very smooth and easy. He explained all the warranty options very well with no pressure. More

Purchase experience I just purchased a new automobile from New Country Toyota in Westport. Working with the management, Jeff Carrington, and the excellent sales person, J I just purchased a new automobile from New Country Toyota in Westport. Working with the management, Jeff Carrington, and the excellent sales person, Jeff Symeon, made the experience very simple and most gratifying. I have bought a number of automobiles from the dealership over the years and will definitely continue to do so in the future! More

Everything went very smoothly I would purchase another car from Jose'. He was pleasant and informative about the Prius Plug in. I am expecting that the service center will be just I would purchase another car from Jose'. He was pleasant and informative about the Prius Plug in. I am expecting that the service center will be just as pleasant and comprehensive. More