New Country Toyota of Westport

Review We were very pleased with the way we were treated by our salesman and the manager. They were very accommodating to us.. The salesman followed up on a We were very pleased with the way we were treated by our salesman and the manager. They were very accommodating to us.. The salesman followed up on an issue we had with the preparation of the car and is being taken care of next week. More

prius purchase Russell was very helpful and attentive. My experience was fast and pleasant. He was open and honest from the very beginning and made me feel comfort Russell was very helpful and attentive. My experience was fast and pleasant. He was open and honest from the very beginning and made me feel comfortable every step along the way. More

Good Honest Dealership I was in the market for a Toyota Highlander Hybrid and believed from initial conversation with sales that there was a warranty that would protect me f I was in the market for a Toyota Highlander Hybrid and believed from initial conversation with sales that there was a warranty that would protect me from having to replace hybrid parts for a number of years. The salesman made an honest mistake indicating that he believed the warranty offered would cover the hybrid parts. I placed a substantial deposit on the vehicle using my credit card. I was calling from across the country, I was planning to ship the vehicle to my destination in western U.S. When I reviewed the warranty contract, I learned that the hybrid parts were not covered under the warranty for the period the salesman indicated. When the mistake was discovered, the dealer could have been hard-nosed and attempted to take a portion of my deposit to settle the matter. I would have been at a distinct disadvantage had they done so. But they were nothing but honest!! The salesman admitted his mistake; the Sales Manager and the General Sales Manager after knowing the whole story willingly refunded my deposit in total. I would be very comfortable dealing with this dealership again!!! More

Good experience with 2 purchases I worked with Nick Roberts who always returned my phone calls and e mails. The other Toyota dealer did not. I ended up ordering a new Tacoma and short I worked with Nick Roberts who always returned my phone calls and e mails. The other Toyota dealer did not. I ended up ordering a new Tacoma and shortly after it was delivered, I purchased a used Toyota. Both were a fair price, great service and a good experience with the service department. More

7 Cars & Counting I just purchased my 7th car for Jeff Carrington (3rd from Nick Roberts). I met Jeff in January 2009 when he was the General Manager of Colonial Toy I just purchased my 7th car for Jeff Carrington (3rd from Nick Roberts). I met Jeff in January 2009 when he was the General Manager of Colonial Toyota. I like his no nonsense, no haggling approach to selling a car. It made car buying fun again, instead of something you dread. Since then, my partner and I have bough 2 additional cars from him, and we have helped my mom buy 2 and my sister 2 and I have referred 4 co-workers to him. In each instance, everyone has vowed to return because they all enjoyed the experience. We enjoy working with Jeff and his team so much we followed him to Toyota of Westport, where the great service has followed. He has a great sense of humor, loves what he does and gets genuinely excited about each sale. The last three vehicles we have had the pleasure of working with Nick Roberts. He is super nice guy, responsive to each question, knowledgeable about the car, etc. Needless to say - we will be back! More

Both Will and Chris were very well prepared for our purchase visit. Having already driven the Sienna for an extended period of time last year and making use of the AAA Buyer program, I was able to con purchase visit. Having already driven the Sienna for an extended period of time last year and making use of the AAA Buyer program, I was able to conduct my purchase over the phone. Both the price and the financing were competitive. After arranging with Will to come in the same night, Chris called and prepared all the paperwork for our purchase. They were both very friendly and willing and able to answer all our questions. More

New Car Lease Andy Madero was recommended to us by a friend. He was efficient, friendly and did everything he could to get us into the car we wanted. I highly recom Andy Madero was recommended to us by a friend. He was efficient, friendly and did everything he could to get us into the car we wanted. I highly recommend this dealership. More