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New Motors BMW
Erie, PA
2,269 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolets and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1971. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current used department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
New Motors in the Erie, Meadville, Edinboro, Waterford and Fairview area is proud to be an automotive leader in our community. Since opening our doors, New Motors has maintained our solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or used vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that New Motors will professionally fit you into the automobile of your choice.
New Motors professionally managed Service and Parts Departments are open extended hours to accommodate our customers' busy schedules; and, as always, New Motors offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at 877-732-2478 if you have any questions or concerns.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,269 reviews
August 01, 2025
Very friendly staff upon entering. Delighted with being greeted by Stephen Kolenda. We were very impressed by Steve’s honest approach and fun attitude. Delighted with being greeted by Stephen Kolenda. We were very impressed by Steve’s honest approach and fun attitude. More
by Lel64
July 31, 2025
Nick was great. I had left a message and he got back to me quickly. Said he had what I was looking for and if it sold before I was able to get to the dealership h I had left a message and he got back to me quickly. Said he had what I was looking for and if it sold before I was able to get to the dealership he would find me another one. More
by Cartwright243
Employees Worked With
Nickolas Gaiser
July 31, 2025
Steve Lobaugh is the antithesis of car salesmen. He is kind, helpful, patient, considerate, knowledgeable, sensitive to the customer’s needs and pleasant to work with. I came in with a definite i He is kind, helpful, patient, considerate, knowledgeable, sensitive to the customer’s needs and pleasant to work with. I came in with a definite idea of what I wanted to see that day. Steve showed me what was available within those parameters. I went home and did my research. Checked out other dealerships, but didn’t got the same service or attention. Came back to New Motors with different parameters, moving from a Crosstrek to a Forester. He found exactly what I wanted. And since taking my Forester Ltd home he has continued to help this 70+ year old Lady with questions. More
by Lynne C.
Employees Worked With
July 28, 2025
Jeff did a wonderful job working with me to find the right car and spent time showing me all of the details to learn all the features of the Subaru. This is the 3rd Subaru I have purchased from New Mot right car and spent time showing me all of the details to learn all the features of the Subaru. This is the 3rd Subaru I have purchased from New Motors. Great team!! More
by Jewelz107
Employees Worked With
July 27, 2025
This was my first experience buying a car at New Motors and had a very positive experience. I live about 60 miles from the dealership so was able to spend a couple days by phone going over a deal with St and had a very positive experience. I live about 60 miles from the dealership so was able to spend a couple days by phone going over a deal with Steve Lobaugh. Very nice and knowledgeable salesman and hope to do business in the future with him. Right off the bat he made me a good offer with little or no hassle. Never liked the days when I had to come back 3-4 times and haggle till I was exhausted. Very good experience and would recommend to anyone looking for a new car. More
by Mark
July 25, 2025
Clean, friendly, knowledgeable about their products. Staff are friendly and not pushy. Maintenance crew are also on point. Which is the reason why we decided to return for our trade. Staff are friendly and not pushy. Maintenance crew are also on point. Which is the reason why we decided to return for our trade. More
by chopchop378
July 22, 2025
Steve Lobaugh was our salesman and he was very patient with us as we decided between two cars that were both an exceptional value. Steve was very well informed about the Subaru brand but he also handled a with us as we decided between two cars that were both an exceptional value. Steve was very well informed about the Subaru brand but he also handled a lot of tough questions on the “off” brand as well. He listened to our main concern “finding good value for the money spent” and helped us with our decision. Thanks Steve! More
by Robert
Employees Worked With
July 21, 2025
The staff that we dealt with a New Motors were courteous and respectful. Mike Francis had an excellent knowledge of the cars and their options. He was very helpful in making our decision in the purchase of and respectful. Mike Francis had an excellent knowledge of the cars and their options. He was very helpful in making our decision in the purchase of our new Outback. More
by soudan
Employees Worked With
July 21, 2025
This is our 3rd Tiguan from New Motors with Eric White. Eric has always been knowledgeable and professional, but also made us feel like family. Service has always been top tier. Highly recommend Eric and N Eric has always been knowledgeable and professional, but also made us feel like family. Service has always been top tier. Highly recommend Eric and New Motors. Carol and Ed Z. More
by Ed
