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New Motors BMW
Erie, PA
2,328 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolets and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1971. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current used department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
New Motors in the Erie, Meadville, Edinboro, Waterford and Fairview area is proud to be an automotive leader in our community. Since opening our doors, New Motors has maintained our solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or used vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that New Motors will professionally fit you into the automobile of your choice.
New Motors professionally managed Service and Parts Departments are open extended hours to accommodate our customers' busy schedules; and, as always, New Motors offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at 877-732-2478 if you have any questions or concerns.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,328 reviews
June 09, 2016
"Purchase of my 3rd Subaru Outback" It has been a pleasure dealing with New Motors personnel over the course of owning 3 Subaru Outbacks. Service has always been timely and performed pro It has been a pleasure dealing with New Motors personnel over the course of owning 3 Subaru Outbacks. Service has always been timely and performed professionally. My recent interraction was trading in a 2013 Outback towards the purchase of a 2016 Outback. Prior to my sales visit I did some research of the value of my 2013 vehicle and the New Motors inventory maintained on line. Via email I suggested to Steve Dillon what I felt was an equitable cost differential to trade my old Outback for a new one. Steve contacted me to arrange a visit and within an hour we agreed upon a price and an hour later I left with a new vehicle. A few days after getting the new vehicle Steve contacted me to see if I had any questions. All in all I'd recommend that anyone at least consider New Motors if in the market for a vehicle. More
by Geno
June 08, 2016
Thank you! Thank you very much for the great service! I highly recommend Andrew and the entire team at New Motors! I will be using them in the future! Thank you very much for the great service! I highly recommend Andrew and the entire team at New Motors! I will be using them in the future! More
by SubaruSally
June 08, 2016
My first BMW Purchase Buying a vehicle today can be complicated and time consuming. My experience purchasing my first BMW vehicle from New Motors was a great experience. T Buying a vehicle today can be complicated and time consuming. My experience purchasing my first BMW vehicle from New Motors was a great experience. The New Motors team were very knowledgeable and helpful, they also took care of all the complex paper work which included registration and title transfers to mention only two. I would and already have been recommending New Motors to people I know. More
by labrown3528
June 06, 2016
subaru outback The purchase of a new car can be so confusing. After comparing numerous SUV's over the last year or two I kept coming back to the Outback. Read so m The purchase of a new car can be so confusing. After comparing numerous SUV's over the last year or two I kept coming back to the Outback. Read so many reviews & talked to many Subaru owners, all were so positive. Met with Steve Dillon who answered all my questions & concerns with so much knowledge. Test drove & made the decision to buy. Steve then had to find one and had it within a couple days. It's only been 10 days since I bought it, but I love the car. More
by dgb
Employees Worked With
Steve Dillon
June 05, 2016
New 2017 BMW X3 Purchase After a long time considering a new car for our family, we decided that a BMW X3 best fit our needs. It was at the top end of our budget, but we feel After a long time considering a new car for our family, we decided that a BMW X3 best fit our needs. It was at the top end of our budget, but we feel we received a very fair deal from New Motors that made the purchase possible. Throughout the entire process, our sales rep (Steve Quinn) was very attentive, thoroughly answered our questions, and never pressured us into a vehicle or features that we didn't need or want. Since New Motors didn't have a vehicle on the lot that had our desired configuration, Steve found one at another dealer such that we could have it through a dealer trade in a few days. While we waited for our new 2017 X3 to arrive, Steve took care of all necessary insurance and registration paperwork so the final transaction was quick and smooth. When we picked up the vehicle, he explained the dealership's service hours, shuttle, and loaner vehicles (important since we are from out of town), walked us through the features in the new X3, and made sure we were comfortable with how the car works - not a small task given the complexity of iDrive. Steve also followed up with us later in the week to answer any other questions we had since taking the vehicle home. We were also pleased with the service provided by Allen Yingling on the finance team. Because BMW just changed their free maintenance plan for 2017 models, he walked us through the options for additional maintenance plans. While not pressuring us to purchase any, he took the time to show us how the anticipated maintenance costs compared with the available plans so we could make an educated decision that would economically benefit us in the long term. Overall, we were impressed with the New Motors team and look forward to dealing with them in the future. More
by TheKs
June 05, 2016
Acquiring my new Honda I barely waited, everyone was knowledgeable & very friendly, & above all it just felt like they wanted to help me leave feeling better then I arrived I barely waited, everyone was knowledgeable & very friendly, & above all it just felt like they wanted to help me leave feeling better then I arrived. More
by Oryan1560
June 01, 2016
Friendly, responsive and well accommodated We had a great experience at new motors Subaru. Seth Murphy was a fantastic sales representative and we will be back for our next vehicle. We had a great experience at new motors Subaru. Seth Murphy was a fantastic sales representative and we will be back for our next vehicle. More
by becca713
Employees Worked With
Nicole DiTullio, Seth Murphy
May 31, 2016
Seamless purchase process Just concluded buying a new X3 BMW from New motors and it was a pleasure. Dealt with Bob Masi the sales associate and he could not have been more help Just concluded buying a new X3 BMW from New motors and it was a pleasure. Dealt with Bob Masi the sales associate and he could not have been more helpful. This is the second care I have purchased a t New Motors this year and everything from my trade in to putting the final plate in place was handled without a hitch. Bob is incredibly available for questions and I was able to get an excellent vehicle with a minimum of fuss. Nicole in the finance department was also terrific and took care of the numerous forms with ease. Just a terrific system and the orientation to the new care is extremely personalized and pleasant.Obviously I am a return customer and would highly recommend the dealership. More
by Dennis P Borczon
Employees Worked With
Bob Masi
May 28, 2016
purchase of 2007 Honda Element Vehicle was very clean, the dealership employees are courteous, helpful, and nice to work with. I'm very pleased with my purchase, and this dealershi Vehicle was very clean, the dealership employees are courteous, helpful, and nice to work with. I'm very pleased with my purchase, and this dealership. New Motors is a great place to shop. One of the best experiences that I had car shopping in the Erie area. Highly recommended. More
by Robb Delacruz
Employees Worked With
Nicole DiTullio, Andrew Bargielski, Keisha Hines
May 28, 2016
I would recommend this Subaru dealership Great overall car buying experience! Tony was extremely knowledgeable about the whole buying process. He was extremely patient, answering my many ques Great overall car buying experience! Tony was extremely knowledgeable about the whole buying process. He was extremely patient, answering my many questions, and was able to answer every question instantly and accurately. He was very friendly and helpful without being obnoxious. Allen the finance man was also very knowledgeable and helpful. More
by Rod
