Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
New Motors BMW
Erie, PA
2,328 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolets and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1971. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current used department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
New Motors in the Erie, Meadville, Edinboro, Waterford and Fairview area is proud to be an automotive leader in our community. Since opening our doors, New Motors has maintained our solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or used vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that New Motors will professionally fit you into the automobile of your choice.
New Motors professionally managed Service and Parts Departments are open extended hours to accommodate our customers' busy schedules; and, as always, New Motors offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at 877-732-2478 if you have any questions or concerns.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,328 reviews
April 29, 2016
Purchase of Volkswagen Convertible Your salesman Andrew Bargielski was very helpful with all my questions relating to the vehicle I was interested in purchasing. I had visited the deale Your salesman Andrew Bargielski was very helpful with all my questions relating to the vehicle I was interested in purchasing. I had visited the dealership several times looking for just the right car. Andrew always greeted me with a smile. He found me just the right vehicle and I am very happy with my purchase. More
by vwdenimgirl
April 28, 2016
Pleasant , hassle free My long distance experience with the dealership was easy and delivery was trouble free. I am very satisfied with my BMWZ4 purchase. I highly recommen My long distance experience with the dealership was easy and delivery was trouble free. I am very satisfied with my BMWZ4 purchase. I highly recommend the salesman Bob Masi. More
by Artist-z4fan
Employees Worked With
Bob Masi, Keisha Hines
April 28, 2016
Another sucessful purchase from New Motors We have bought 3 cars over the years from New Motors and also brought a new customer in who also bought a car from them. Both of us are very happy wi We have bought 3 cars over the years from New Motors and also brought a new customer in who also bought a car from them. Both of us are very happy with our purchases and would recommend this dealer highly for good pricing, good salespeople and good service. Our experience with Seth Murphy as a salesman was very satisfactory and I also appreciated the help from Jim Volant, the general manager, who I bought a truck from when he worked as a salesman for another dealer and he was very helpful then, as well. He makes you feel like he genuinely cares about your needs. Our experience with the service department has also been good, although we have had no major repairs that needed looked at and have only experienced having the regularly scheduled maintenance service so far. We currently own a Subaru we bought new for my wife and a used Jeep that I drive that both came from New Motors. More
by Mitchell Fitzgibbon
Employees Worked With
Seth Murphy
April 28, 2016
Subaru purchasr I recently purchased a Subaru Outback fro New Motors. Working with Steve Quinn and the entire sales staff at New Motors was delightful and pressure/fr I recently purchased a Subaru Outback fro New Motors. Working with Steve Quinn and the entire sales staff at New Motors was delightful and pressure/free. Steve and his staff were knowledgeable, professional, and attentive to my needs. I was very pleased with the entire process from the moment I walked through the doors until the moment I drove off the lot in my new 2016 Subaru Outback! More
by Subaruforever
April 27, 2016
Honda to Subaru I have owned 5 Hondas (3 Accords and 2 CRVs) and now have my first Subaru Outback thanks to the great deal and friendly service. I have owned 5 Hondas (3 Accords and 2 CRVs) and now have my first Subaru Outback thanks to the great deal and friendly service. More
by Sandy
Employees Worked With
Other Employees :
Stephen Kolenda
April 25, 2016
I purchased a used Honda Pilot. The car that I purchased was in great condition, was cleaned inside and out before I came to pick it up, and there was even a full tank of gas out int The car that I purchased was in great condition, was cleaned inside and out before I came to pick it up, and there was even a full tank of gas out into it. My salesman was very accomadating and answered any and all questions that were asked. He was kind and went above and beyond to make the purchase simple and easy. I would recommend checking this dealership out. More
by Anon123
Employees Worked With
April 23, 2016
Subaru Legacy 3.6 R Limited This is my 3rd Subaru Legacy and it is the best AWD sedan for the price. The price was almost exactly as I expected based on my internet research. M This is my 3rd Subaru Legacy and it is the best AWD sedan for the price. The price was almost exactly as I expected based on my internet research. My purchase and service experiences with New Motors over the years has always been hassle free. More
by P Federici
Employees Worked With
April 23, 2016
It was a very good experience to get a Subaru. Thank you. I like the Subaru that Shane sold me. I think it fits all my needs. I will probably within a year purchase the vehicle. Thank you Shane and Nicole I like the Subaru that Shane sold me. I think it fits all my needs. I will probably within a year purchase the vehicle. Thank you Shane and Nicole. More
by Maddy, Cheryl
April 22, 2016
Very happy with dealership Kyle made buying a Subaru very easy. He was very knowledgeable and explained every thing so we could understand it. He was patient in teaching us al Kyle made buying a Subaru very easy. He was very knowledgeable and explained every thing so we could understand it. He was patient in teaching us all the new features on the SUV. I would recommend him to anyone. More
by happyfan
April 21, 2016
Satisfied Customer This is the fourth new BMW I have purchased at New Motors, the third from Steve Quinn. Everything about this dealership is excellent, from the sales This is the fourth new BMW I have purchased at New Motors, the third from Steve Quinn. Everything about this dealership is excellent, from the sales team to the finance team to the service personnel I have dealt with over the years. (If I have omitted anyone, I apologize.) I always feel welcome and am greeted immediately upon arrival, whether for a service appointment or for a discussion involving the purchase of a new vehicle. More
by regiscsmerkar
