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New Motors BMW
Erie, PA
2,328 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolets and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1971. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current used department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
New Motors in the Erie, Meadville, Edinboro, Waterford and Fairview area is proud to be an automotive leader in our community. Since opening our doors, New Motors has maintained our solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or used vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that New Motors will professionally fit you into the automobile of your choice.
New Motors professionally managed Service and Parts Departments are open extended hours to accommodate our customers' busy schedules; and, as always, New Motors offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at 877-732-2478 if you have any questions or concerns.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,328 reviews
April 08, 2016
Great Employees Kyle was very professional explaining the features of the new vehicle, Nicole made the finance part, paper work a breeze. Both answered any questions Kyle was very professional explaining the features of the new vehicle, Nicole made the finance part, paper work a breeze. Both answered any questions that we had, and were very pleasant. Nice experience. More
by kevin&rose
Employees Worked With
Nicole DiTullio, Kyle McIntyre
April 08, 2016
They helped us drive away when others said no! They took a really stressful time of trading in my car and buying my first car seem easy. While others said no, she was determined to get us driving. They took a really stressful time of trading in my car and buying my first car seem easy. While others said no, she was determined to get us driving. And she did! Mindy was great throughout the whole process! We were the last ones there and they didn't seem to mind at all. I highly recommend them and we are so glad we went there. More
by KatienChad
Employees Worked With
Mindy Beckwith
April 08, 2016
Happy Customer I worked with Bob Masi at New Motors. He was very helpful in explaining the features of the car. His knowledge and experience were obvious. I ended my I worked with Bob Masi at New Motors. He was very helpful in explaining the features of the car. His knowledge and experience were obvious. I ended my car search at New Motors. The next time, I will start there. More
by Happy Customer
Employees Worked With
Bob Masi
April 07, 2016
Excellent Customer Service and Great Selection of Vehicles! New Motors provided with superior customer service and had a wide variety of vehicles to choose from when I was looking to purchase a new one! They we New Motors provided with superior customer service and had a wide variety of vehicles to choose from when I was looking to purchase a new one! They were fair and reasonable! I will be a repeat customer. More
by LCW41
Employees Worked With
Nicole DiTullio, Andrew Bargielski
April 07, 2016
Absolutely Amazing I was looking for an all wheel drive car for the bad winters we have in Erie County. I had my eye on a Subaru for a little over a year, the day I went I was looking for an all wheel drive car for the bad winters we have in Erie County. I had my eye on a Subaru for a little over a year, the day I went down to the dealership, I did not think they would get me into a car, let alone a Subaru because of my young age. I was in the Subaru the same day, they worked with me, they understood the financial aspect of purchasing a vehicle, they understood that I was young and was just starting out on my own. I haven't stopped raving about the men who made sure I drove away in a brand new Subaru. I would recommend New Motors to anyone who's looking for compassionate, caring, understandable, and thorough salesmen. As soon as you walk in the door of New Motors, you are greeted by smiling faces, I couldn't have asked for a better experience. I will never forget it. More
by MiriahElizabeth14
April 05, 2016
Quick Process The process of getting a vehicle was quick and easy. We were able to test drive and take our car home in just a few hours. very friendly and helpful s The process of getting a vehicle was quick and easy. We were able to test drive and take our car home in just a few hours. very friendly and helpful staff. More
by Fordfocus
Employees Worked With
Jeff Waide
April 05, 2016
Wonderful dealership to work with! I’ve been purchasing cars from New Motors for many years and this was the best experience I’ve had so far. . I just purchased a 2016 Tiguan from N I’ve been purchasing cars from New Motors for many years and this was the best experience I’ve had so far. . I just purchased a 2016 Tiguan from New Motors and the whole experience has been a real pleasure, as such an important purchase should be. There was no pressure from the moment I walked into the showroom, only cordiality and time to browse. My salesman, Dan Lynch, was friendly, knowledgeable and a pleasure to work with. He responded promptly to all of my calls, emails and numerous questions. Nicole made the financial deal very easy to understand and allowed for any questions I may have had, not hurrying the process. She is very experienced, but also very personable, a combination that inspires trust. Additionally, their service department is also top notch. I highly recommend their dealership. More
by BeeJay
Employees Worked With
Dan Lynch, Nicole DiTullio
April 05, 2016
Nice and easy, great buying experience. From the beginning, the typical "pressure" felt at car dealership simply didn't exist. Everything was easy-going during the entire process, every sin From the beginning, the typical "pressure" felt at car dealership simply didn't exist. Everything was easy-going during the entire process, every single question answered, and no hassle at all. Keith was very knowledgeable and extremely personable, great to deal with. Nicole was organized, covering all the options, paperwork and financials in a very straightforward way - nothing hidden, everything spelled out and no pressure for any back-end add-ons. Was a great experience overall, very happy with New Motors during the whole process. More
by Acp54
April 02, 2016
Great experience buying the car with Kyle McIntyre Kyle McIntyre was very good at explaining and demonstrating features of the Forester. It was a very pleasant car-buying experience and would buy with Kyle McIntyre was very good at explaining and demonstrating features of the Forester. It was a very pleasant car-buying experience and would buy with them again. More
by luckyturtle
Employees Worked With
Steve (trainee), Nicole DiTullio, Kyle McIntyre
April 02, 2016
Great service My experience at New Motors was very nice. My mother has gotten cars from there in the past and always had a great experience so I figured I would giv My experience at New Motors was very nice. My mother has gotten cars from there in the past and always had a great experience so I figured I would give it a shot. I walked in the doors and Kyle was immediately greeting myself and my dad. He was very thorough and knowledgable about the inventory and specific vehicles themselves. I will definitely recommend Kyle as well as New Motors. More
by That5theplay
