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New Motors BMW
Erie, PA
2,328 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolets and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1971. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current used department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
New Motors in the Erie, Meadville, Edinboro, Waterford and Fairview area is proud to be an automotive leader in our community. Since opening our doors, New Motors has maintained our solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or used vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that New Motors will professionally fit you into the automobile of your choice.
New Motors professionally managed Service and Parts Departments are open extended hours to accommodate our customers' busy schedules; and, as always, New Motors offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at 877-732-2478 if you have any questions or concerns.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,328 reviews
November 24, 2014
Too expensive The service dept. is very expensive. They charged $9.00 to replace an air filter( I can do that in 3 minutes). There was a $30 labor charge to change The service dept. is very expensive. They charged $9.00 to replace an air filter( I can do that in 3 minutes). There was a $30 labor charge to change a cabin air filter(about 15mins of work). I will do most of my service myself. Routine maintenance on a 2yr Impreza cost $200! More
by demjanenko
Employees Worked With
Keith Wright
November 20, 2014
New car purchase Steve Dillon is the best! I've never had a better car purchase experience. Steve knows the product verywell. He is thoroughAND efficient. THANKS Steve Dillon is the best! I've never had a better car purchase experience. Steve knows the product verywell. He is thoroughAND efficient. THANKS STEVE! More
by valoned
Employees Worked With
Steve Dillon
November 19, 2014
A deal we couldn't refuse! The dealership went beyond our expectations and Seth was a very good sales person. The accountant made us a deal we couldn't refuse. All in all, a The dealership went beyond our expectations and Seth was a very good sales person. The accountant made us a deal we couldn't refuse. All in all, a very good experience. More
by kathy.dobrzynski
November 11, 2014
Excellent Pre Owned Vehicle Purchase Experience I was shopping for a Honda Accord for my daughter. I live in Cleveland, Ohio but searching the internet found a car that looked like a good deal at N I was shopping for a Honda Accord for my daughter. I live in Cleveland, Ohio but searching the internet found a car that looked like a good deal at New Motors in Erie, Pennsylvania. I contacted the dealership and got in touch with Salesman Kyle McIntyre. Kyle answered my questions and provided the information I needed. It sounded good so I made the two-hour drive to look at the car. Everything was exactly as represented. I felt completely comfortable with the entire staff at New Motors. I found them to be honest, conscientious, fair, and overall had a very pleasant experience. This seems like a small family dealership that makes you feel welcome and appreciates your business. More
by jbm550b
November 10, 2014
Great customer service My husband and I purchased a BMW from New Motors and we were very satisfied. We traveled an hour to purchase from this dealer and the customer servic My husband and I purchased a BMW from New Motors and we were very satisfied. We traveled an hour to purchase from this dealer and the customer service exceeded our expectations. Thank you Darren LeCorchick for working with us and for your hospitality. We would definitely recommend this dealer to friends and family. More
by Kristinaartz
Employees Worked With
Nicole DiTullio
November 09, 2014
Excellent experience start to finish I had a 2008 Legacy and was interested in the 2015 Legacy with Eyesight since I first heard about it in June. Steve Dillon kept me informed about the I had a 2008 Legacy and was interested in the 2015 Legacy with Eyesight since I first heard about it in June. Steve Dillon kept me informed about the new models coming in and really facilitated the purchase. It was great to work with sales staff who are genuinely excited about their own product. I took delivery of my new Legacy at the end of October and it is beautiful and fun to drive. I am looking forward to driving it in the snow. More
by ires212
Employees Worked With
Joe Armbruster, Larry New, Nicole DiTullio, Steve Dillon
November 09, 2014
Great Car and Service I purchased a 2013 Subaru Impreza. The car looks great, drives very well, has good gas mileage, and full of nice features like heated seats and Blueto I purchased a 2013 Subaru Impreza. The car looks great, drives very well, has good gas mileage, and full of nice features like heated seats and Bluetooth. My salesperson was Keith Golembiewski. He was very helpful and made my car buying experience easy. I would recommend New Motors to anyone. More
by a_sanova
Employees Worked With
November 07, 2014
Thanks for making the car buying experience easy Easy going, refreshing, no hassle car purchasing experience. Keith made an arduous process so pleasant that I gave him one of my Corky & Lenny's corn Easy going, refreshing, no hassle car purchasing experience. Keith made an arduous process so pleasant that I gave him one of my Corky & Lenny's corned beef sandwiches from East Side Cleveland; many who know me, I don't like to give up food! Thanks again. More
by chriselwell
November 06, 2014
Excellent Experience My experience was fantastic! I was at the dealership to upgrade my 2014 Subaru Forester. Seth Murphy was very helpful and friendly. I love Subaru a My experience was fantastic! I was at the dealership to upgrade my 2014 Subaru Forester. Seth Murphy was very helpful and friendly. I love Subaru and will always drive one. More
by marciahughes
Employees Worked With
Nicole DiTullio, Seth Murphy, Steve Lobaugh
November 04, 2014
What a plesant experience!!! Steve Lobaugh asked if he could help me with anything & it was smooth sailing all the way! I was looking to lease, told him what I was looking for and Steve Lobaugh asked if he could help me with anything & it was smooth sailing all the way! I was looking to lease, told him what I was looking for and had just the best experience ever!! More
by desiree.mclaughlin.35
Employees Worked With
Joshua Fedor, Service Advisor, Nicole DiTullio, Steve Lobaugh
