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New Motors BMW
Erie, PA
2,328 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolets and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1971. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current used department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
New Motors in the Erie, Meadville, Edinboro, Waterford and Fairview area is proud to be an automotive leader in our community. Since opening our doors, New Motors has maintained our solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or used vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that New Motors will professionally fit you into the automobile of your choice.
New Motors professionally managed Service and Parts Departments are open extended hours to accommodate our customers' busy schedules; and, as always, New Motors offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at 877-732-2478 if you have any questions or concerns.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,328 reviews
October 28, 2014
Good service My experience with New Motors was overall very pleasant. They were very friendly and accommodating in their transactions. The price they had quoted My experience with New Motors was overall very pleasant. They were very friendly and accommodating in their transactions. The price they had quoted me for the vehicle was a little high; I managed to get a quote from another Subaru dealer for a much cheaper price (same exact car). New Motors, however, was very willing to match it and work with me on ordering the vehicle. They made the process seamless and easy. More
by KerstenFolkerts
October 27, 2014
I had an awesome experience Brian was very helpful inviting me the car that I need. I've been driving this car for a little while now and I absolutely love it. I'll definitely be Brian was very helpful inviting me the car that I need. I've been driving this car for a little while now and I absolutely love it. I'll definitely be going back to him when I need another car thanks a lot brian! More
by julie.schnell.58
October 26, 2014
Fantastic customer service! Mike listened to what I needed in a car. I love my new subaru! I will definitely be back for future cars. I recommend this dealership and salesperson Mike listened to what I needed in a car. I love my new subaru! I will definitely be back for future cars. I recommend this dealership and salesperson to everyone I know. More
by Kstrubbe
Employees Worked With
October 26, 2014
Great Experience Just purchased a used 2010 Volkswagen Jetta Limited from Darren L. at New Motors - and couldn't be more satisfied. The car is great, they did a fantas Just purchased a used 2010 Volkswagen Jetta Limited from Darren L. at New Motors - and couldn't be more satisfied. The car is great, they did a fantastic job detailing the car (it had only been on the lot for a few days) and I didn't feel like I was being yanked through the gauntlet of a typical pushy sales system that I've seen at other dealerships. Would happily recommend to anyone, and will definitely be back for future vehicle purchases. More
by jljeziorski
October 26, 2014
Thank you! Overall we had a great experience at New Motors. Tony Confer was especially helpful throughout the whole process of buying our 2015 Subaru Outback. He Overall we had a great experience at New Motors. Tony Confer was especially helpful throughout the whole process of buying our 2015 Subaru Outback. He was very knowledgable and easy to contact via email. Nicole in finance was great as well. She made the finance process quick and painless. More
by BrianMcGann
October 25, 2014
Awesome experience I had an awesome experience at new motors they made buying my first new car easy and painless. They were very friendly and knowledgeable. I would reco I had an awesome experience at new motors they made buying my first new car easy and painless. They were very friendly and knowledgeable. I would recommend them to anyone buying a new car.0 More
by Gsauer45
October 24, 2014
wonderful Kyle was an excellent sales person. My overall experience was great . He stayed in touch through out the sale and delivery of my new car. Very knowled Kyle was an excellent sales person. My overall experience was great . He stayed in touch through out the sale and delivery of my new car. Very knowledgeable of the Subaru products More
by NatalieTassone
Employees Worked With
Kyle McIntyre
October 22, 2014
Thank You!! My son, Tyler, and I were there yesterday to charge my Tesla. I wanted to thank both Darren and the shuttle driver. They went out of their way to h My son, Tyler, and I were there yesterday to charge my Tesla. I wanted to thank both Darren and the shuttle driver. They went out of their way to help me get to Pittsburgh and keep my son entertained! In reality, they were the ONLY reason that we managed to get to the Steelers game before kickoff!!! Thanks again! More
by Keithrb
October 20, 2014
very pleasant dealership Steve is very nice to work with. He is newer and learning product but willing to admit/ seek out info. We had a delay getting to finance but he didn't Steve is very nice to work with. He is newer and learning product but willing to admit/ seek out info. We had a delay getting to finance but he didn't dump us in a chair, sticking with us until everything got done. Finance was very good at her job too and very sincere. Both displayed respect for the product and customers. More
by kim.koss.39
Employees Worked With
Nicole DiTullio, Steve Lobaugh
October 19, 2014
Steve Dillon was amazing! He was very friendly and very thorough, without the typical sales pitch. There was no pressure to buy a vehicle. When we decided to b was amazing! He was very friendly and very thorough, without the typical sales pitch. There was no pressure to buy a vehicle. When we decided to buy a new Forester, he took the time to find the color we wanted. When we picked it up, he spent 3 hours of his time, going over all the controls. He is not a young hot shot-he takes his time to make sure that all is right. The price was very fair to boot! More
by buzzworthy
Employees Worked With
Steve Dillon
