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New Motors BMW
Erie, PA
2,328 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolets and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1971. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current used department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
New Motors in the Erie, Meadville, Edinboro, Waterford and Fairview area is proud to be an automotive leader in our community. Since opening our doors, New Motors has maintained our solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or used vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that New Motors will professionally fit you into the automobile of your choice.
New Motors professionally managed Service and Parts Departments are open extended hours to accommodate our customers' busy schedules; and, as always, New Motors offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at 877-732-2478 if you have any questions or concerns.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,328 reviews
January 13, 2014
Keith was awesome, very easy to work with he helped me find a Sedona with all the features I wanted in my price range. If it was not for him I would have gone to the dealer my friend recommended in Meadvi find a Sedona with all the features I wanted in my price range. If it was not for him I would have gone to the dealer my friend recommended in Meadville. Very nice to deal with we will be back. More
by Lysyria
January 10, 2014
Damien was very helpful and easy to work with. He answered all of my questions about the Subaru Crosstrek and did not pressure me. As we left the dealership after completing the purchase, my husband answered all of my questions about the Subaru Crosstrek and did not pressure me. As we left the dealership after completing the purchase, my husband said "that was the easiest vehicle we ever bought". I am excited about owning a Subaru and everyone who owns one says they will purchase another. I look forward to working with everyone at this dealership in the future. I was forced in this survey to select a brand, but the only option was Kia. I bought a Subaru! More
by bbootes
Employees Worked With
Damien, Jim, Jim Vollant
January 01, 2014
We had a great experience at New Motors! Mike and Allen were both friendly, knowledgeable, and helpful. They answered all our questions and helped us make an informed decision. We got a quality vehicle a were both friendly, knowledgeable, and helpful. They answered all our questions and helped us make an informed decision. We got a quality vehicle at a good price. We are very happy with our new Subaru! More
by rachelgeorgepa
December 23, 2013
We are extremely happy with the way we were treated at New Motors. Phil has been wonderful to work with. I absolutely love my new Legacy. The white with cream interior is very classy. I love the leather h New Motors. Phil has been wonderful to work with. I absolutely love my new Legacy. The white with cream interior is very classy. I love the leather heated seats. Our daughter purchased a Legacy a few months ago and that definitely influenced our decision. All features of our car were explained to us in detail. We drove the car off the lot and felt very comfortable. More
by lbrozewicz
Employees Worked With
Phil Prescott
December 21, 2013
We had inquired about the possible purchase of a new Subaru Forester but were unsure of whether we would be able to work out a satisfactory trade with our old vehicle. Mike Francis made every effort to Subaru Forester but were unsure of whether we would be able to work out a satisfactory trade with our old vehicle. Mike Francis made every effort to accommodate us, going as far as to offer to come to the dealership on his day off to meet us. Mike spent the good part of the day with us, encouraging me to drive both a Forester and an Outback when I expressed some indecision as to which vehicle I preferred. He was very patient, answered all of our questions, and worked with us to finalize the purchase of a new 2014 Forester. He explained all aspects of the vehicle, even synced up our cell phones with the Bluetooth system. Mike epitomizes the professionalism and commitment to customer satisfaction for which New Motors has become known. This is the third Subaru we have purchased from New Motors over the past ten years, which speaks for itself regarding the quality of this dealership. More
by abelovarac
November 15, 2013
Your Review: This is my 4th VW and my 3rd purchased from Your Review: This is my 4th VW and my 3rd purchased from New Motors. I have never had a bad experience here with any matter. I am a tried and test lo Your Review: This is my 4th VW and my 3rd purchased from New Motors. I have never had a bad experience here with any matter. I am a tried and test loyal customer. Thanks More
by boongie2
Employees Worked With
Other Employees :
The saleman was Sean Madigan. The Finance Manager was Allen Yingling.
November 14, 2013
New Motors was an exceptional place to do business. My salesman Darren had great knowledge of the product he sells. He was very pleasant, professional, and low keyed, not pushy at all. I highly recommend salesman Darren had great knowledge of the product he sells. He was very pleasant, professional, and low keyed, not pushy at all. I highly recommend doing business with New Motors. More
by John4291
Employees Worked With
Darren
November 10, 2013
I had an excellent overall experience at New Motors. The staff excelled at trying to help me find the right vehicle for me, allowing me to test drive vehicles, and answering all of my questions completely a staff excelled at trying to help me find the right vehicle for me, allowing me to test drive vehicles, and answering all of my questions completely and honestly. They went above and beyond what I expected them to do. They are extremely knowledgeable and helpful and I felt that they truly wanted me to be thrilled with my purchase, which I was! More
by skfinaz5576
October 26, 2013
We wanted to buy a new vehicle. I called and talked to Seth at New Motors about a Kia Sorento. He invited us to take a test drive. We liked it. We bought the LX V6. We like it. Seth at New Motors about a Kia Sorento. He invited us to take a test drive. We liked it. We bought the LX V6. We like it. More
by karavan
Employees Worked With
SETH MURPHY, Seth Murphy
October 25, 2013
Visiting this dealership was an extremely positive experience for me. I would highly recommend them to family and friends. Working with Mike had a positive outcome for me as I am enjoying my new Suba experience for me. I would highly recommend them to family and friends. Working with Mike had a positive outcome for me as I am enjoying my new Subaru Forester. Mike was very knowledgable about the vehicles he showed me and did not put pressure on me to make a decision I did not want to make. He has since contacted me to make certain that I am pleased with my selection and wants to help with any questions or problems that I may encounter. More
by Margaret1158
