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New Motors BMW
Erie, PA
2,328 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolets and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1971. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current used department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
New Motors in the Erie, Meadville, Edinboro, Waterford and Fairview area is proud to be an automotive leader in our community. Since opening our doors, New Motors has maintained our solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or used vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that New Motors will professionally fit you into the automobile of your choice.
New Motors professionally managed Service and Parts Departments are open extended hours to accommodate our customers' busy schedules; and, as always, New Motors offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at 877-732-2478 if you have any questions or concerns.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,328 reviews
October 21, 2013
Overall experience was excellent, Phil was very helpful Overall experience was excellent, Phil was very helpful and went out of his way to help us. He came highly recommended from a co worker. First Subar Overall experience was excellent, Phil was very helpful and went out of his way to help us. He came highly recommended from a co worker. First Subaru looking forward to putting a lot of miles on it. Dealership seems very professional More
by tom261
Employees Worked With
Phil
October 18, 2013
Everybody explained everything in detail answered all my questions. They managed to reduce my payments to were I was comfortable with the results and happy. I like the model the ratings were in a good rang questions. They managed to reduce my payments to were I was comfortable with the results and happy. I like the model the ratings were in a good range. Bottom line is I am happy with the car and will to come here for any problems that I might have in the future. Thank you for everything. John G. Huffman USMC More
by HUFFY72
Employees Worked With
Nick Adams
October 11, 2013
The service was much more than expected. Everyone was The service was much more than expected. Everyone was very friendly and efficient. I would recommend this dealership to my friends and family. I p The service was much more than expected. Everyone was very friendly and efficient. I would recommend this dealership to my friends and family. I plan to have all of my vehicle service done at New Motors. More
by stevenbarb
Employees Worked With
Phil Prescott, Kim Hetrick, Nicole Ditullio
October 08, 2013
Damien was a great asset to us during our car shopping experience. He was very friendly and it is very evident that he has an excellent knowledge base of the product he is selling. His follow up calls wer experience. He was very friendly and it is very evident that he has an excellent knowledge base of the product he is selling. His follow up calls were timely and was not forceful to make us make a decision to purchase. More
by wicky26
Employees Worked With
Damien Westcott
September 29, 2013
Andrew Vollant was professional and treated us with respect. Pleasant to work with in the leasing of our new Sorento. Took the time to listen to what we wanted. respect. Pleasant to work with in the leasing of our new Sorento. Took the time to listen to what we wanted. More
by plichtinger
September 24, 2013
We had a great experience purchasing our BMWZ4AT at New Motors. Steve Quinn, our sales person, was great! He was very friendly and very informative about the vehcile we were considering purchasing. He w Motors. Steve Quinn, our sales person, was great! He was very friendly and very informative about the vehcile we were considering purchasing. He was able to answer every question in regards to the vehicle, and has continued to be just a phone call away to answer any additional questions that we may have about the car. The paperwork process went very quickly. We were very pleased with our experience at New Motors. We recommend to others to purchase a vehicle from them. More
by dmarquis1
September 23, 2013
Mindy helped me every step of the way! Stayed on top of information, and stayed in contact with me. Made sure I was satisfied with my new purchase and called the business day to make sure i was happy with information, and stayed in contact with me. Made sure I was satisfied with my new purchase and called the business day to make sure i was happy with my new SUV!! More
by Terrin M
Employees Worked With
Mindy Mosses
September 06, 2013
I highly recommend New Motors. The staff was great and my salesman Mike was very professional and informative. They worked with me and got me into a great vehicle at a great price. They even kept in touch wi salesman Mike was very professional and informative. They worked with me and got me into a great vehicle at a great price. They even kept in touch with me after the sale to ensure that I was happy! Ultimately the greatest car buying experience I've ever had!!! More
by asa1973
August 28, 2013
Purchased a 2013 Volkswagen from New Motors and this was my first purchase from this dealership. Mindy M . was the sales professional who helped make my buying experience successful , she is knowledgable, my first purchase from this dealership. Mindy M . was the sales professional who helped make my buying experience successful , she is knowledgable, personable and professional. I am enjoying this vehicle and will recommend this dealership to others. More
by jjd4
Employees Worked With
Mindy M.
August 27, 2013
I had a Wonderful overall experience at New Motors Subaru, while purchasing my 2013 crosstrek! Mike worked extra hard to find exactly what I wanted out of a new car. He listened to me as the consumer Subaru, while purchasing my 2013 crosstrek! Mike worked extra hard to find exactly what I wanted out of a new car. He listened to me as the consumer and fulfilled my every need with what I wanted exaclty!! Thanks Mike and New Motors for making it such an enjoyable experience to buy a new car!!! More
by AngieDundon
