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New Motors BMW
Erie, PA
2,328 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolets and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1971. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current used department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
New Motors in the Erie, Meadville, Edinboro, Waterford and Fairview area is proud to be an automotive leader in our community. Since opening our doors, New Motors has maintained our solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or used vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that New Motors will professionally fit you into the automobile of your choice.
New Motors professionally managed Service and Parts Departments are open extended hours to accommodate our customers' busy schedules; and, as always, New Motors offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at 877-732-2478 if you have any questions or concerns.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,328 reviews
August 21, 2013
I had an amazing experience working with everyone at new motors they were very helpful and always returned my calls and got me the best level of service motors they were very helpful and always returned my calls and got me the best level of service More
by Mariacd
Employees Worked With
Phill Prescott was amazing
August 13, 2013
My wife and I were very pleased with our previous service and sales staff for our 2004 Passat. That is why we looked forward to purchasing the 2013 Passat TDI. Gabe and Mindy in new car sales made it a ver and sales staff for our 2004 Passat. That is why we looked forward to purchasing the 2013 Passat TDI. Gabe and Mindy in new car sales made it a very pleasent purchasing experience. Even though we haven't had any servicing done yet, our past 10 years of serving with them, leaves us with no doubt in our minds that we will continue to recieve excellent service. More
by tvalerio
Employees Worked With
Gabe and Mindy, Gabe Pulvino
July 24, 2013
All employees were friendly and Seth was knowledgeable and very thorough explaining the great features on my Kia Soul. I found the vehicle price fair and appreciate not having to sort through any gimmick and very thorough explaining the great features on my Kia Soul. I found the vehicle price fair and appreciate not having to sort through any gimmicks. More
by CorgiKia
July 03, 2013
While traveling out of town, I had the misfortune of stopping at New Motors for warrantee service on my car. They did not do what they said they would do and completely wasted my time. Apparently, if stopping at New Motors for warrantee service on my car. They did not do what they said they would do and completely wasted my time. Apparently, if you do not by your car new there they have no interest in helping you. Dealers like this are to be avoided in my opinion. More
by dg_996
Employees Worked With
Mike
July 01, 2013
Andrew has been extremely helpful in assisting me with my new lease. I would recommend him to my friends and family for any new/used vehicle needs at New Motors. new lease. I would recommend him to my friends and family for any new/used vehicle needs at New Motors. More
by nmw5049
June 28, 2013
Steve Dillon helped from the first visit when I was looking for a forester. He kept me in formed of the cars in transit and when the next forester was arriving and ready to look it over. The deal was looking for a forester. He kept me in formed of the cars in transit and when the next forester was arriving and ready to look it over. The deal was handled very professional and I am very pleased with final cost. The finance department secured a great rate for the balance of the purchase also. Great experience! More
by 2003pony
Employees Worked With
steve dillon, Steve Dillon
June 27, 2013
I had a great experience with new motors. My family has bought 8 vehicles here and I am proud to have purchased here. Will definitely be back in the future bought 8 vehicles here and I am proud to have purchased here. Will definitely be back in the future More
by Cbarts18
Employees Worked With
Phil glass
June 19, 2013
We were getting a vehicle leased for our corporate office and working through the local and out of town offices. Sean had to deal with two offices calling him constantly, but he was always very polite, frie and working through the local and out of town offices. Sean had to deal with two offices calling him constantly, but he was always very polite, friendly, helpful and most of all - patient!! We truly appreciate his efforts to complete this tranaction in the manner and time that was required. More
by dkernohan
Employees Worked With
Sean Madigan
June 16, 2013
New motors was very helpful to us in choosing our vehicle and in explaining all of the options. We never felt pressured or rushed and their paperwork processes are smooth and streamlined. We would definite and in explaining all of the options. We never felt pressured or rushed and their paperwork processes are smooth and streamlined. We would definitely go back to Mindy Moses and the New Motors team the next time we shop for a new/used vehicle! More
by ChelseaMcQuaid
Employees Worked With
Mindy Moses
June 02, 2013
Excellent sales representative (Darren Lecorchick) Extremely clean buildings and showroom. Outstanding repair service (I had my BMW serviced here). Fair pricing and wonderful customer service. No pres Extremely clean buildings and showroom. Outstanding repair service (I had my BMW serviced here). Fair pricing and wonderful customer service. No pressure to purchase right away. (you know the techniques) New Motors is, in my opinion, one of the top dealerships in Erie. More
by jimandphoebe
Employees Worked With
Darren Lecorchick
