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New Motors BMW
Erie, PA
2,269 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolets and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1971. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current used department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
New Motors in the Erie, Meadville, Edinboro, Waterford and Fairview area is proud to be an automotive leader in our community. Since opening our doors, New Motors has maintained our solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or used vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that New Motors will professionally fit you into the automobile of your choice.
New Motors professionally managed Service and Parts Departments are open extended hours to accommodate our customers' busy schedules; and, as always, New Motors offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at 877-732-2478 if you have any questions or concerns.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,269 reviews
March 31, 2025
Car was almost completely taken care of. Staff friendly and efficient. However having issues with getting radio speakers needed to complete job. Unsure since this item is back ordered w Staff friendly and efficient. However having issues with getting radio speakers needed to complete job. Unsure since this item is back ordered when it will be in. The speaker system has been out for a month and counting. It’s hard being without the radio or speakers to connect phone 😔 Thank you Sheila More
by Sheila
Employees Worked With
Nick Dylewski
March 31, 2025
Steve Q. Was helpful and made everything go so smoothly. Could not be any happier. Was helpful and made everything go so smoothly. Could not be any happier. More
by Nlynn98
March 31, 2025
My whole family were very impressed with the salesmanship that was given to use upon on visit to your showroom. We were met by Steve Lobaugh and he went over all our concerns. Showed us all the models we that was given to use upon on visit to your showroom. We were met by Steve Lobaugh and he went over all our concerns. Showed us all the models we wanted to see and made a sale. It was the extra things he did to win us over to your company. More
by JO JOpowertools
March 30, 2025
Our family all drive Subarus because we love the cars, and the service at New Motors is terrific. Steve Kolenda is a superb salesman— honest, low pressure, and incredibly personable. More importantly, h and the service at New Motors is terrific. Steve Kolenda is a superb salesman— honest, low pressure, and incredibly personable. More importantly, he knows his product and we have appreciated all of his help. More
by Satisfied
Employees Worked With
March 29, 2025
no pressure to buy and great salespeopleand plenty of car inventory to choose from.very good prices... inventory to choose from.very good prices... More
by lakebreeze12
Employees Worked With
March 27, 2025
New motors has a cozy, friendly feel to it that makes you feel comfortable and safe when purchasing a vehicle. Stephen Kolenda welcomed us with a big smile and helped get me in my vehicle in a very timely ma feel comfortable and safe when purchasing a vehicle. Stephen Kolenda welcomed us with a big smile and helped get me in my vehicle in a very timely manner. More
by jennacooley8
March 26, 2025
Mike Francis at New Motors has helped us twice now and we couldn’t be happier. couldn’t be happier. More
by Stevebrooks58
Employees Worked With
March 26, 2025
I absolutely loved working with Robby Quinn. He made the whole process so easy and fun! I didn’t even look at another dealership because I only wanted to work with him. He made the whole process so easy and fun! I didn’t even look at another dealership because I only wanted to work with him. More
by Llewismath@aol.com
Employees Worked With
March 26, 2025
I would like to take a moment to express my appreciation and gratitude to the sales team at New Motors in Erie, PA. From the day my wife and I walked into the sales showroom where we were very warmly and p and gratitude to the sales team at New Motors in Erie, PA. From the day my wife and I walked into the sales showroom where we were very warmly and professionally greeted by BMW Genius/Client Advisor, Donovan DeBoe, to the day our appointment was made to pick up our custom build 2025 BMW 330i xDrive Sedan, the service we received was second to none. We had visited several dealerships prior to our visit to New Motors only to be disappointed by pushy sales staff attempting to persuade us into settling for something they had on the lot, never presenting the option of ordering a custom build. Donovan also showed us some options on the lot and in the showroom, but he took the time to listen to us and quickly realized a custom build might be a better choice to meet our expectations. Donovan made the experience as stress free as possible. We had so many questions and met with him multiple times where he very patiently worked with us. We found him to be extremely knowledgeable about the product, and if he wasn't 100% sure of something, he consulted the BMW team to get answers. He assisted us step by step in building the car, carefully and thoroughly explained all of the standard and extra features and packages that were available. We were then able to place an order for a car that we would be proud of and happy with. After the car was ordered, Donovan kept us updated on the process. We found his updates reassuring due to the months it took to process. Once the car arrived at the dealership, Donovan notified us and expedited the final processing to ensure we could pick the car up as soon as possible. The car met and in some ways exceeded our expectations. We honestly couldn't be happier with the entire process from start to finish. We feel confident that we will do business with New Motors for years to come and will be sure to recommend their services to friends and family. More
by Harry
Employees Worked With
Donovan DeBoe, Seth Murphy
March 22, 2025
We had a great experience while shopping and purchasing our new VW at New motors our new VW at New motors More
by Kim
