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New Motors
Erie, PA
2,223 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolet's and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1970. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current pre-owned department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,223 reviews
August 29, 2011
We were there twice to look at cars. We were very pleased with both salesman we talked to. We expected to see Shane when we got there the second time but he had been called out. When Phillip saw our puzzled with both salesman we talked to. We expected to see Shane when we got there the second time but he had been called out. When Phillip saw our puzzled look he offered to help us. Getting in and out of a car is difficult for both of us and they were very patient with us while we practiced getting in and out. Thay have both been in touch with us to ask if we had any questions and told us to contact them if we did. Gloria & Alan Throop More
by alglo
August 29, 2011
They sold me a great car and I am very happy that I went to this dealership. The salesperson was very helpful in finding out what I wanted and then got the car for me. to this dealership. The salesperson was very helpful in finding out what I wanted and then got the car for me. More
by rick49
Employees Worked With
Carol Bianci
August 24, 2011
Steve Quinn was very friendly and not pushy. he is the reason that I have purchased 2 BMW's from New Moters in the past Year. reason that I have purchased 2 BMW's from New Moters in the past Year. More
by pjohnson4173
August 17, 2011
BOTH SALES PEOPLE WERE WELL INFORMED AND FRIENDLY. THIS IS THE FOURTH JETTA I PURCHASED FROM NEW AND FEEL I COULD NOT HAVE DONE BETTER ANYWHERE ELSE. THE SERVICE DEPT IS TOTALLY CONCERNED WITH DOING A BETT IS THE FOURTH JETTA I PURCHASED FROM NEW AND FEEL I COULD NOT HAVE DONE BETTER ANYWHERE ELSE. THE SERVICE DEPT IS TOTALLY CONCERNED WITH DOING A BETTER THAN AVERAGE JOB. DERRICK AND HIS CREW IN SERVICE IS TOP NOTCH. I HAVE COMPLETE CONFIDENCE IN THEIR JUDGEMENTS. More
by ronk15
August 09, 2011
After bringing my 2008 Sportage in three times to fix a steering problem that service did not recognize. I decided to get rid of the car before I was invoved in an accident. steering problem that service did not recognize. I decided to get rid of the car before I was invoved in an accident. More
by kcobra1
Employees Worked With
Ron Ellis
August 04, 2011
Our experience at New Motors was a good one. Everyone that we came in contact with was very polite and wanted to make us very comfortable. Talking With Dave Warren and telling him what we were looking fo that we came in contact with was very polite and wanted to make us very comfortable. Talking With Dave Warren and telling him what we were looking for he had us taken care of immediately with his sales person Jason Green who was great. Jason new what we wanted and took very good care of us. We are now the owners of a new 2012 Kia Sorenta. We will come back to New Motors. More
by catchat2
Employees Worked With
Jason Green/Dave Warren
August 02, 2011
I just bought my first Subaru. I LOVE the car, and the buying process was made PAINLESS by Shane. New Motors met my spending goal and did not try to "up-sell" on warranties. The whole process was quick an buying process was made PAINLESS by Shane. New Motors met my spending goal and did not try to "up-sell" on warranties. The whole process was quick and simple. AND I LOVE MY SUBARU!! More
by JessDewey
July 28, 2011
We were very happy with New Motors Kia. We started researching vehicle about 9 months ago and we checked out several leading Suv's, but Kia offered the most without breaking the bank. Our salesman, S researching vehicle about 9 months ago and we checked out several leading Suv's, but Kia offered the most without breaking the bank. Our salesman, Seth Murphy, was the initial one we talked with and he maintained contact with us throughout our search without being pushy. We would recommend the dealership and our salesman to any of our friends. More
by ruahonkytonker
Employees Worked With
Seth Murphy, Seth Murphy
July 27, 2011
All of my experiences with this dealership have been extremely positive. Everyone, from sales staff to service staff, is very cordial and helpful. This is why I have returned to them three times. extremely positive. Everyone, from sales staff to service staff, is very cordial and helpful. This is why I have returned to them three times. More
by regiscsmerkar
Employees Worked With
Other Employees :
Steve Quinn, Mark Tinsman, Steve Dillon, Geof Claridge, Steve Dillon
July 27, 2011
Best new car buying experience ever! Our salesman was knowledgeable, easy to deal with and honestly friendly. We would recommend this dealer to anyone we know. knowledgeable, easy to deal with and honestly friendly. We would recommend this dealer to anyone we know. More
by echoesreach
