Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
New Motors
Erie, PA
2,223 Reviews
New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. New Motors started as a gas station in 1927 in Hartstown, PA as a gas and service station with Vincent New as proprietor. He later grew to selling Chevrolet's and pre-owned farm equipment.
As times changed in the automotive industry, the Chevrolet sales were eliminated and replaced with a used car outlet and Volvo's acquisition in 1963 followed by Saab and Fiat. His 2 sons, Larry and Gary, began working in their father's garage in the early 60's.
The New brothers quickly learned that hard work and good service would earn a customer for life. It was this work ethic that influenced Larry and Gary to develop the company's mission statement:
"To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"
Every employee from the original 3, to the current 95, practices the mission statement, striving for customer satisfaction.
The decision was made to move the dealership to Erie, PA as an exclusive Volvo dealer in 1970. The 8,000 square foot building was built on 3 acres of land. Vincent New passed away just 3 short months after the completion of the New dealership. He did not get to see the expansion to 80 acres with facilities combining 42,500 square feet of work space with 2 showrooms housing the current pre-owned department and 3 franchises (Subaru, Volkswagen, and BMW).
New Motors is now the top parts wholesaler in PA, Ohio, New York, Virginia, and West Virginia. The company has earned the dealer of excellence and Stellar Performers Certification from Subaru for their drive in outstanding customer Satisfaction.
I
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,223 reviews
July 19, 2011
Steve Quinn was super helpful, patient, non-pushy, knowledgable, friendly, and accomadating. I also worked some w/ Jason who was also really great. Definitely a good car buying experience. knowledgable, friendly, and accomadating. I also worked some w/ Jason who was also really great. Definitely a good car buying experience. More
by jgiannelli
July 19, 2011
Easy convenient and great service from Carol Bianchi. I had no intentions of buying a vehicle that day, but my overall impression of Forester was everything to what I had researched. I am so pleased with had no intentions of buying a vehicle that day, but my overall impression of Forester was everything to what I had researched. I am so pleased with my vehicle. The ride is fantastic!! I am truly "up" in the world now and can see everything all around me!! Will gladly relate my experience to others. I can't wait to see how my ride is in getting up my driveway this winter!!! Thanks for the great experience Carol. You were a pleasure to work with. Sueanne Toomey More
by Sueanne
Employees Worked With
Caol Bianchi
July 08, 2011
A great experience in purchasing a new car. Phil was wonderfull to work with and my wife and I are very pleased. we are looking forward to driving our new Forester in the snow. wonderfull to work with and my wife and I are very pleased. we are looking forward to driving our new Forester in the snow. More
by Greg F.
Employees Worked With
Phil Glass
June 30, 2011
Andrew Vollant was our sales representative. He knew exactly the type of car that would suit our needs. We felt that he was a very friendly, fair and reliable person. This is a repeat sale with Andrew exactly the type of car that would suit our needs. We felt that he was a very friendly, fair and reliable person. This is a repeat sale with Andrew. We would highly recommend him, the car and service to our friends. We look forward to dealing with Andrew in the future. More
by Terry Henry
June 29, 2011
Carol and Jeff went out of their way to help us get the best possible deal and the best possible rate for the car that we wanted. It was all we could have dreamed about! We were so fortunate to have had su best possible deal and the best possible rate for the car that we wanted. It was all we could have dreamed about! We were so fortunate to have had such a wonderful experience New Motors! The price was fantastic, the service was outstanding, their knowledge base was amazing, Both were very friendly and outgoing. For future automobile purchases we will definitely be buying from New Motors and specifically from Carol Bianchi! More
by blairandwendysmith
Employees Worked With
Carol Bianchi and Jeff
June 27, 2011
I am a first time buyer of a bmw...my experience at new motors was great! I never felt pressured to buy and they were very helpful when I,had questions. motors was great! I never felt pressured to buy and they were very helpful when I,had questions. More
by Geepav
Employees Worked With
Sean madigan
June 14, 2011
We had a great experience with this dealer. Andrew Vollant, our saleman, made sure we were getting what we wanted in our vehicle and was just a down to earth, stand up guy. He is knowlegeable, not 'pu Vollant, our saleman, made sure we were getting what we wanted in our vehicle and was just a down to earth, stand up guy. He is knowlegeable, not 'pushy', personable, and funny. Allen Yingling, the guy with the finance hook ups, got us the best rate he could, which was pretty awesome if I do say so myself. He worked very hard for us. I will totally recommend New Motors. Andrew, Chrissy, and Nick R. More
by acnrogers
Employees Worked With
Other Employees :
Andrew Vollant(sales) and Allen Yingling(Finance)
June 14, 2011
Great experince - I have delt with Newmotors off and on for 40 years and they hve always treated me with respect and provided the best service possible. First clas operation - Highly recommend for 40 years and they hve always treated me with respect and provided the best service possible. First clas operation - Highly recommend More
by William Mechlenburg
June 11, 2011
I liked the friendliness that I received from Mindy. She greeted my husband the first time he came on the lot when he was alone and then the day I stopped in she came right out to meet me. I would have like greeted my husband the first time he came on the lot when he was alone and then the day I stopped in she came right out to meet me. I would have liked the sales manager to greet me as well, but I had to ask to meet him. Also I would have liked a little bit better price on my new EOS, however it was a 2012 and there wasn't any rebates or movement with the price. Over all experience was great...Thanks. More
by marty0
Employees Worked With
Mindy Moses and Jason
