New Motors

Waited on immediately by friendly salesman. Salesman was very knowledgable about vehicle. No pressure or salesman's "spin." Final price lower than my expected, researched price. The quickest transaction tim very knowledgable about vehicle. No pressure or salesman's "spin." Final price lower than my expected, researched price. The quickest transaction time I've ever experienced (paperwork, wait time, etc.). Location convenient, very nicely appointed, clean, modern and cared for. Large selection of model I was interested in. Salesman listened to me to understand what I wanted rather than trying to convince me of his point of view. Finance was easy - they found a better interest rate than I found myself (and I'm a CFO with more than a few contacts). Offered dealer installed options (window coating, longer warranty) with a thorough explanation of benefits but did not oversell. Salesman took time to go over the vehicle to acquaint me with it's operation. Full tank of gas (a little thing but one that adds to customer satisfaction). After sale follow-up by email and phone, continuing with the customer satisfaction theme. I normally despise the whole car-buying experience. However, this purchase was not only painless, it was, by far, the most pleasant experience I've had purchasing a new car in over 35 years of car ownership. More

I have bought 3 cars from New Motors and have had a great experiance every time. Fast, Friendly and great service. Service has always called me back to make sure work was performed and performed RIGHT the fi experiance every time. Fast, Friendly and great service. Service has always called me back to make sure work was performed and performed RIGHT the first time. Why go any where else. They get it done! More

I had a great experience with New Motors. I had been to six other car dealerships that day and was ready to throw in the towel when it came to looking for a newer used car. I decided to give New Motors a six other car dealerships that day and was ready to throw in the towel when it came to looking for a newer used car. I decided to give New Motors a try. Steve was such a great sales person! He listened to what I was looking for in a car and really helped to meet my demands. I feel that even if I were to buy a $100,000 vehicle or a $5,000 vehicle, Steve would have treated me with the same respect. I had a wonderful experience at New Motors and have spread the word about how great their sales associates are to the potential customers. More

As a previous Subaru owner I have always been happy with the service I have received at New Motors. The sales person I dealt with on this current purchase was extremely knowledgeable, friendly , and helpfu the service I have received at New Motors. The sales person I dealt with on this current purchase was extremely knowledgeable, friendly , and helpful. I would recommend New Motors to all my freinds. More

We took our time in deciding exactly what features we wanted in our Sorento and during that time Andrew was very helpful in answering all of our questions without being pushy. When we finally decided on wanted in our Sorento and during that time Andrew was very helpful in answering all of our questions without being pushy. When we finally decided on the vehicle we wanted Andrew and the dealership went out of their way to find the exact vehicle we were looking for. They found the vehicle in the Chicago area and went to significant extra expense to pick it up so that we would have the vehicle we wanted. It is refreshing to work with a dealership that is concerned about its customers. More

I have rated the overall experience as great because of the way we were treated by everyone at the dealership. I didn't initially notice due to my excitement in taking delivery of the 328xi, but the detail the way we were treated by everyone at the dealership. I didn't initially notice due to my excitement in taking delivery of the 328xi, but the detailing of this vehicle was not great, leaving dirt/stains on the headliner and sunvisor, dirt in the the door handles and a film on the carpeting under the floor mats. More

I went into the dealership with a good idea of what I wanted. The salesperson made things easy for me. I was able to make the deal during an extended lunch break and pick up the car after work. No has wanted. The salesperson made things easy for me. I was able to make the deal during an extended lunch break and pick up the car after work. No hassles at all. I was able to get specific answers to my questions, and the sales person was very patient with me as I struggled with the six-speed manual transmission on a test drive. More

I've been dealing with New Motors in Erie, Pennsylvania since 2005 when I bought my 2004 PASSAT from another dealership and was having the normal maintenance checks. All of the employees I have dealt with since 2005 when I bought my 2004 PASSAT from another dealership and was having the normal maintenance checks. All of the employees I have dealt with since then were very kind, helpful and knowledgeable. I really wasn't thinking about get a new car at first; I thought I would just get a used one like I have in the past. After my husband and I saw and drove the 2010 VW JETTA TDI with all of the wonderful attachments and the tax credit for next year; how could we pass up the chance of a lifetime in getting a new JETTA. Actually the last time my husband and I bought a BRAND new vehicle was, believe it or not, the year 1971. Allen, Bret and Derrick from NEW MOTORS were the best. When I drove my new car into work on Monday I was showing several friends and they were so impressed, that they are thinking about going up and checking the new VWs out too. My husband and I are very pleased. Kathleen W. Jones More

This was the most pleasant experience I have ever had buying a vehicle. From the knowledgeable and friendly salesman, Phil Glass to the detailer Antonio who takes extra pride in making sure my Sportage buying a vehicle. From the knowledgeable and friendly salesman, Phil Glass to the detailer Antonio who takes extra pride in making sure my Sportage was perfect in everyway before I drove it away. Steve Dillon made the paperwork a breeze, and I even had a pleasant conversation with the owner Mr New. The tone of a business really does start at the top and Mr New has quality people working for him. I would definitely recommend New Motors to everyone I know. More

When my husband and I went to New Motors with the intention of just looking and the Kia Sorento and by our surprise we purchased it that day. Our sales Rep. Jeff Waid was the nicest sales person I h intention of just looking and the Kia Sorento and by our surprise we purchased it that day. Our sales Rep. Jeff Waid was the nicest sales person I have dealt with in a long time. He was understanding to our needs and did not try to push us into anything we didn't want. I would recommend New Motors to everyone!!!!!!! Great place and people to deal with. More