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New Motors

Erie, PA

4.9
2,085 Reviews

8670 Peach St

Erie, PA

16509

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2,085 Reviews of New Motors

July 01, 2024

Ryan Franklin and Jeff Waid were wonderful to work with when I was looking for a used Subaru. I found an Outback that I love with their help. Jeff explained all the features of the car to me before I left More

by ksnider3335
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Franklin, Jeff Waid
Jul 01, 2024 -

New Motors responded

We're delighted to hear that Ryan and Jeff provided such a great experience at New Motors Subaru. Enjoy your new Subaru Outback, and thanks for the fantastic review!

July 01, 2024

I picked up my 2025 Forester last Tuesday from Nick G. Everyone was very helpful, knowledgeable and pleasant. I have dealt with New Motors for years and don’t plan on going anywhere else to purchase a For More

by gr8dzrts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gaiser, Ryan Franklin, Beth Moski
Jul 01, 2024 -

New Motors responded

We're delighted to hear that Nick G. and the team at New Motors Subaru provided such a positive experience with your 2025 Subaru Forester! Thanks for being a loyal customer, we look forward to serving you again in the future!

June 30, 2024

Jeff W at New Motors messaged me immediately when the new 2025 Forester came on the lot. The entire process was enjoyable. I highly recommend Jeff at New Motors Subaru. More

by elizabethaclark12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Waid
Jul 01, 2024 -

New Motors responded

Elizabeth, we're delighted to hear that Jeff made your experience at New Motors enjoyable. Thanks for the recommendation and support - Enjoy your new car!

June 29, 2024

Went to test drive a vehicle and this was the only dealership in the area who didn't make the salesperson sit in the vehicle with me which was nice as I was more comfortable testing. They were attenti More

by Tomakam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Gaiser
Jul 01, 2024 -

New Motors responded

We're glad to hear you had a hassle-free experience and felt comfortable during your test drive at New Motors Subaru. Enjoy your new car!

June 29, 2024

My family and I have always gone to New Motors for our vehicles. Absolutely five star service from Shane Harney and Seth Murphy. My lease transaction was completed and I was out the door within an hour. More

by 1scoutabout
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Harney, Seth Murphy
Jul 01, 2024 -

New Motors responded

Thank you for your loyalty and the fantastic review! We're delighted to hear that Shane Harney and Seth Murphy provided five-star service at New Motors. Enjoy your new lease, and we look forward to serving you again!

June 27, 2024

I recently had the pleasure of leasing a Volkswagen from Eric White, and I couldn't be happier with the experience. From start to finish, Eric provided a simple, honest, and hassle-free vehicle purchase pro More

by JanelZahner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric White
Jun 28, 2024 -

New Motors responded

Janel, we're delighted to hear that Eric made your leasing experience so smooth and enjoyable at New Motors Subaru. Thanks for the high recommendation! Enjoy your new Volkswagen!

June 26, 2024

Lousy. Had to return twice for incomplete on first appointment. 6 month inspection. What is real repair work going to be? Questions not directly answered. B More

by jeffoneil
Recommend Dealer
No
Employees Worked With
Shane Harney, Seth Murphy, Beth Moski
Jun 27, 2024 -

New Motors responded

I'm sorry to hear about your disappointing experience. We strive for thorough and transparent service, so it's concerning that we fell short during your visit. We'd like the opportunity to address these issues directly with you—please reach out at your convenience. Thank you, Shelly Thomas - Service Manager - 814-868-4805

June 24, 2024

As always, my experience at New Motors Subaru was exceptional. The professionalism of the service team and new videography of the inspection was a very pleasant surprise. Even though the dealership More

by Char Tylman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Quinn
Jun 24, 2024 -

New Motors responded

Char, we're delighted to hear that our service team and new inspection videography impressed you at New Motors. Thanks for your loyalty and kind words!

June 24, 2024

I had a good experience at new motors! I worked with Steve Quinn, and he was great! He was patient with me and answered so many questions for me throughout the car buying process. More

by Carlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Quinn
Jun 24, 2024 -

New Motors responded

Carlene, we're delighted to hear that Steve provided you with excellent service at New Motors! Thanks for sharing your positive experience. Enjoy your new car!

June 23, 2024

I was not happy in the way my buying experience was handled. From what i was told about dealing with my purchase and what actually happened were very different. I felt that my salesperson was not hon More

by njwallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Quinn
Jun 24, 2024 -

New Motors responded

I'm sorry to hear about your experience and the discrepancy that occurred. We strive for honesty in all our dealings, and we'd like to discuss this further to address any outstanding confusion. Please reach out at your convenience. Thank you, Andrew Vollant - General Sales Manager - 814-868-4805

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