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New Motors
Erie, PA
2,064 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,064 Reviews of New Motors
March 06, 2020
Purchased our first Subaru I really enjoyed the car buying experience at New Motors. I would like to start by saying that we were looking to buy a mid-sized SUV for my wife. I really enjoyed the car buying experience at New Motors. I would like to start by saying that we were looking to buy a mid-sized SUV for my wife. We test drove a few and were pretty set on either a Mazda CX5 or the Honda CRV. We were heading back out to look at the CRV for the second time and said "as long as we are next door lets walk through New Motors". I am extremely glad we did! We sat down and talked with Ryan Franklin, our first sit down was very pleasurable. Ryan did more asking of questions to get a good feel of what we are looking for to match our lifestyle, we then ended up driving a 2020 Forester and really enjoyed it. Ryan was extremely knowledgeable on the car and told us just about everything about it on our test drive. We left and decided on the ride home that we needed to talk more about the Forester. Over the next week there was a handful of emails to Ryan with questions that he responded to in very timely manner. To bring this long story to an end.......we went back the next week to test drive with Ryan one more time and then we purchased and took one home the very next day!!! I would highly recommend New Motors to a friend and would definitely tell them to ask for Ryan Franklin! I also want to say that Nicole DiTulio was very friendly and personable while making the business/money portion of our time as nice as can be. Thank you, Rich & Tracy Ozimek More
by Rich and Tracy
Employees Worked With
Nicole DiTullio, Ryan Franklin
March 03, 2020
The staff was very kind and helpful. We highly recommend Shane Harney in particular. He was very knowledgeable, answered all of our questions, and was happy to work with us. Overall great experience. Thank Shane Harney in particular. He was very knowledgeable, answered all of our questions, and was happy to work with us. Overall great experience. Thank you, New Motors! 5/5 More
by Josh and Cara
Employees Worked With
Shane Harney
March 03, 2020
Leased my New 2019 VW Atlas from Eric White at New Motors , he was very knowledgeable about the vehicle and never hassled us in the process . I would recommend them anytime for a hassle free buying or leasin , he was very knowledgeable about the vehicle and never hassled us in the process . I would recommend them anytime for a hassle free buying or leasing process. Got a great vehicle at at a great price too. Jeff Carroll More
by Sparkyjc
Employees Worked With
Tony Confer, Eric White
February 28, 2020
Eric treated me with the utmost respect. He was a genuine professional that met every one of my needs as a customer. Every preconceived notion I had about dealerships vanished when I met Eric at New Motors. professional that met every one of my needs as a customer. Every preconceived notion I had about dealerships vanished when I met Eric at New Motors. It was less about the hassle of buying a vehicle and more about a personal experience. He was able to make an excellent deal that I didn't think would happen. I highly recommend New Motors to anyone. More
by dave d
Employees Worked With
Mike Francis, Cory Chaffee, Eric White
February 16, 2020
The staff at new motors were friendly courteous, and knowlegable about the subaru product line. It was a pleasant car buying expierience for both me and my wife. I would also like to mention that we end knowlegable about the subaru product line. It was a pleasant car buying expierience for both me and my wife. I would also like to mention that we ended up buying two subarus. One for my wife and one for myself. More
by ralphrao55
Employees Worked With
Mike Francis, Stephen Kolenda, Nick Dylewski
February 12, 2020
Great customer service I recently bought a used BMW from Steve Quinn and he made thee transaction very smooth. He thoroughly explained the car's features while the business I recently bought a used BMW from Steve Quinn and he made thee transaction very smooth. He thoroughly explained the car's features while the business office prepared the paperwork. We then signed the papers and off I went in my new car. More
by jenkinsmw
Employees Worked With
Michael Jenkins, Steve Quinn
February 12, 2020
Pleasant buying expierience. Everyone we dealt with were courteous and knowledgeable. The salesman was patient and answered all the questions we had about the vehicles that we wer Everyone we dealt with were courteous and knowledgeable. The salesman was patient and answered all the questions we had about the vehicles that we were interested in. My wife and me both ended up purchasing subarus. My wife bought a forester and i bought a crosstrek. More
by ralphrao55
Employees Worked With
Mike Francis, Stephen Kolenda
February 10, 2020
great experience with the purchase well worth the hour drive over. steve eliminated all the fears my wife had and allowed us to get the car we hoped for. great job by him well worth the hour drive over. steve eliminated all the fears my wife had and allowed us to get the car we hoped for. great job by him and the dealings with all your staff More
by shannons
Employees Worked With
Nicole DiTullio, Steve Lobaugh
February 09, 2020
Visit for education Stopped by the dealership today (8 Feb 2020) to ask questions that we have been saving up since we took delivery of our Jetta R-line on the 2nd of Dec Stopped by the dealership today (8 Feb 2020) to ask questions that we have been saving up since we took delivery of our Jetta R-line on the 2nd of December. Cory Chaffee took time to bring us into the garage and help us answer every question. We left satisfied and very happy that he was able to take time out of his busy schedule to educate us on all the electronics that the Jetta has to offer. Thanks again!! More
by rdfddf2004
Employees Worked With
Cory Chaffee
February 08, 2020
Love my Legacy and those who made it happen! Taneeka was fantastic guiding me through my preferred internet sales process. She made it all happen then introduced Ryan Franklin to complete purchas Taneeka was fantastic guiding me through my preferred internet sales process. She made it all happen then introduced Ryan Franklin to complete purchase. Both wonderful!! More
by marilyn
Employees Worked With
Rob Kerner, Taneeka Shetler, Ryan Franklin
