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Newark Toyota World

Newark, DE

4.6
2,459 Reviews

230 E Cleveland Ave

Newark, DE

19711

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2,459 Reviews of Newark Toyota World

August 01, 2016

Routine Oil Change I called on a Friday to see if there were any openings for an oil change and tire rotation. I was told that they only had drop-off appointments and t More

by BLUEROX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Greenwood
July 29, 2016

Oil change There was confusion over the paperwork because Christopher Drayton had 2 people with the same name, but when we recognized the problem he was polite, More

by jstewart0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Drayton
July 29, 2016

In for routine service, excellent customer service I took my Highlander in for routine service. I was greeted immediately, and was made to feel comfortable in the waiting area. The customer waiting ro More

by Sharon G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl
July 29, 2016

Always a pleasure Everything handled professionally. Staff always courteous. Great waiting area! I was greeted immediately. The service rep took the time to review More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Mc Kie
July 29, 2016

Consistently Excellent Service! The staff at this dealership always provides excellent customer service. I have bringing my Lexus to this dealership for the last 3-4 years at my hus More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Curley
July 29, 2016

Very friendly personne Service was very quick. Very easy check in and check out. Staff was super friendly. Colleen was very friendly and explained the service that was perfo More

by gaila.ahearn56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colleen
July 29, 2016

RECALL I brought my car in due to another recall, service rep was friendly, courteous, professional, explained thoroughly what was done to satisfy the recall More

by FREEATLAST1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Drayton
July 28, 2016

Wonderful! Jim Wyatt was great from start to finish. We discussed what we wanted and he made it happen. The process was very smooth. Great Job!!! More

by Tdzimath82810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Wyatt
July 28, 2016

Consistently professional After the remodel this place has been great. Know my car will be taken care of efficiently. Happy to have stayed with this dealer since I bought my ca More

by takemowt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drayton
July 28, 2016

Free is great but As part of Toyota Care, my oil changes/service appt's are included at no charge so it's conceivable that the service department wouldn't feel overly a More

by SpartanGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Drayton, Chris Delpeche, Derrick Mc Kie
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