Newark Toyota World

Oil Change The lady that helped in service was very pleasant. I think when having an appointment it really shouldn't take an hour to do an oil change. That bei The lady that helped in service was very pleasant. I think when having an appointment it really shouldn't take an hour to do an oil change. That being said though I can't complain about the service provided otherwise. More

Excellent Service I went in for a recall and a problem. They resolved the reacall issue and explained my problem to me so that I would understand it was not a problem T I went in for a recall and a problem. They resolved the reacall issue and explained my problem to me so that I would understand it was not a problem Thanks for a good job ! Joe Calarco More

Great Experience I took my vehicle in for routine maintenance. I was pleased that the associates were able to accommodate my needs to drop my car off sooner than my a I took my vehicle in for routine maintenance. I was pleased that the associates were able to accommodate my needs to drop my car off sooner than my appointment time and they had it ready right away. Both sales associates I worked with were extremely professional and explained everything to me. I had a wonderful experience overall! More

Quick oil change The staff here are always friendly and courteous. Making an appointment is a breeze. They are usually run on time and my last oil change only took 3 The staff here are always friendly and courteous. Making an appointment is a breeze. They are usually run on time and my last oil change only took 30 minutes. More

Cruise control stick illumination Over 1 year to get a solution to this problem? I had to show service the TSB to get the problem fixed!!! Too many trips to the dealership to fix this Over 1 year to get a solution to this problem? I had to show service the TSB to get the problem fixed!!! Too many trips to the dealership to fix this problem. More

was so impressed with the staff and service done. Because of the professionalism of the staff and the short timing of getting work done. The staff is a good ambassador to Toyota. Because of the professionalism of the staff and the short timing of getting work done. The staff is a good ambassador to Toyota. More

Toyota Accessories I was there for accessory installment. Chris went above and beyond to make me very comfortable. A courtesy shuttle was provided to take me to and fro I was there for accessory installment. Chris went above and beyond to make me very comfortable. A courtesy shuttle was provided to take me to and fro from my job. More

Tire alignment Everyone was very courteous and professional, as always. I had tires placed (at another tire establishment, only because Toyota didn't have the tires Everyone was very courteous and professional, as always. I had tires placed (at another tire establishment, only because Toyota didn't have the tires I wanted) I needed a front and rear end alignment and had more trust in Toyota's work. Plus, the price of the alignment was actually better @ Toyota because our sales rep. had a coupon for us to use. More

Not Honest Agreed to pay for GAP insurance after they chased us into the parking lot when we walked out. Backed out of deal at closing table with some typical de Agreed to pay for GAP insurance after they chased us into the parking lot when we walked out. Backed out of deal at closing table with some typical dealer nonsense. Avoid this dealership if you value honesty and integrity. More

Excellent service experience I took my Sienna for the 10k mile service and thought I would be there for an hour and a half but my service advisor, Jason Curley, told me it would b I took my Sienna for the 10k mile service and thought I would be there for an hour and a half but my service advisor, Jason Curley, told me it would be more like an hour. Forty-five minutes later I was out the door. Mr. Curley explained the services that were performed and told me the results were "normal" which was reassuring. All employees that I encountered were courteous, pleasant and professional. More