
Newark Toyota World
Newark, DE
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2,441 Reviews of Newark Toyota World
Positive visit for checkup of PriusV Instant attention with escort to reception which was comfortable with TV and areas for reading, writing or internet access. There were refreshments a Instant attention with escort to reception which was comfortable with TV and areas for reading, writing or internet access. There were refreshments available and lavatories were easily accessible and clean. More
Newark Toyota World = Excellence I've been taking my Prius c to Newark Toyota World for as long as I've owned it. NTW Service Dept is awesome. The Service Advisors are nice, friendly, I've been taking my Prius c to Newark Toyota World for as long as I've owned it. NTW Service Dept is awesome. The Service Advisors are nice, friendly, professional, helpful, and most importantly NOT PUSHY. I never feel like they are trying to talk me into parts/service that I don't need. I also like that they do their job with a sense of humor and do not take themselves too seriously. The facility is clean and set up in a manner that creates good flow for the customer whether you are dropping off or waiting with your vehicle. More
Afternoon Recall From the moment I drove into the service center until the time I picked up my vehicle Colleen ensured my experience with Newark Toyota World would be From the moment I drove into the service center until the time I picked up my vehicle Colleen ensured my experience with Newark Toyota World would be a great one. She was friendly at the initial greeting, processed the paperwork in a timely manner, and she informed me of the Rewards program which would include my current visit. When I found out the service would take longer than what was quoted to me over the phone she quickly apologized for the confusion and had no problem getting a shuttle to take me back to work. More
Took longer than I would like Made a lot of trips to the sales manager he was slow took up a lot of time I think they all need to work together more. Made a lot of trips to the sales manager he was slow took up a lot of time I think they all need to work together more. More
Used car purchase I recently purchased a used vehicle from Toyota World. The sales staff were well informed and treated me quite well. I thought the pricing was great a I recently purchased a used vehicle from Toyota World. The sales staff were well informed and treated me quite well. I thought the pricing was great and I am still pleased with my purchase. More
Great Boyfriend brought my car for service because I had to work. He said everything went well. No problems. He was the first one in line and they took hi Boyfriend brought my car for service because I had to work. He said everything went well. No problems. He was the first one in line and they took him right away. I'm satisfied. More
Good Service The current service experience was good. The representative did a good job. My concern has been with my driver's seat early in my service appointm The current service experience was good. The representative did a good job. My concern has been with my driver's seat early in my service appointments. The seat makes noises, seems to stick and has done this for a long time. Every time they tell me it is normal operation. This time the representative said I will have to schedule a longer appointment to have it looked at. It has been documented since it was in warrantee. More
A very good experience at Toyota World. I just bought a new Toyota Camry from Newark Toyota World. It was the best experience I ever had in buying a new car. Everyone was so nice that it was I just bought a new Toyota Camry from Newark Toyota World. It was the best experience I ever had in buying a new car. Everyone was so nice that it was enjoyable, and the price was very good. I would recommend Toyota World to everyone. More
Zamar was been very helpful . He mentioned the job work needed and everything. We got the service completed. It was been pleasure to work with him. . He mentioned the job work needed and everything. We got the service completed. It was been pleasure to work with him. More
Great experience Went for first vehicle service. Very professional and accommodating staff. Provided me with a ride back home while vehicle was in for service. Did a Went for first vehicle service. Very professional and accommodating staff. Provided me with a ride back home while vehicle was in for service. Did a very nice job, shop steward even took time to QC the vehicle when done. Great service all around. More