Newark Toyota World

My First New Car I did not have any intention of purchasing a car the day I went to the dealership. I wanted to see what options I had first. After speaking with Bru I did not have any intention of purchasing a car the day I went to the dealership. I wanted to see what options I had first. After speaking with Bruce Low and the Dave Goodwin, they gave me a deal that I was happy with. Bruce was attentive and kept me in the loop and was straight forward with me. I am and honest person and expect the same in return, which Bruce and Dave did through the whole process. Dave Goodwin was helpful and friendly. He gave me several options and went over everything when it came time to sign the paperwork. He took the time to answer all my questions and explain in detail on areas that I was not clear with. I am a happy customer! More

Black Friday visit Chris Drayton was awesome,..... easy to work with and was looking out after my interests. Very well done. I actually own 6 Toyota's and I plan to wor Chris Drayton was awesome,..... easy to work with and was looking out after my interests. Very well done. I actually own 6 Toyota's and I plan to work with Chris exclusively! More

New car purchase A long process but achieved our goal of getting a new vehicle for a fair price. Went in looking for a Camry but ended up buying a RAV 4. A long process but achieved our goal of getting a new vehicle for a fair price. Went in looking for a Camry but ended up buying a RAV 4. More

Poor time management and lousy service I had an appointment to get my car fixed. I was not called to inform me that a two hour wait for a tire rotation was in effect. No, instead I drove t I had an appointment to get my car fixed. I was not called to inform me that a two hour wait for a tire rotation was in effect. No, instead I drove there to be "honestly informed" that it was a 90 minute wait. After I complained it turned into 2 hours. I came back the next day. I had a shuttle take me over to the gym. They were late I getting me there. This time it was over two hours. I do not know what has happened to this place. But it is terribly managed. One time they pulled this with me I spoke to a manager with no avail. I asked to go over his head and guess what I received? A voice mail with no response. They kind of have me cause it's the closest option. They did all of this fancy remodeling and now.... you have a room to wait and wait... over two hours for an appointment for a lousy oil change or tire rotation. I think my next car won't be a Toyota.o More

Recent Tundra Checkup I purchased my 2012 Tundra from Toyota World a few years ago. I have owned many different trucks, of different makes over the years. The one thing tha I purchased my 2012 Tundra from Toyota World a few years ago. I have owned many different trucks, of different makes over the years. The one thing that I appreciate about Toyota in general and Newark Toyota World specifically is that they are organized, on time, get the work done AND the price quoted is the final price for the work. I have had other makes where the $99.99 special turns out to be waay more for questionable maintenance. It's tough to trust any service department anymore and I trust the Toyota guys. And Rachel was a joy to deal with as well. A great experience overall and I will be back. And this is a "true" review, not from a robot! More

Corolla Front Brake Service Did front brake disk resurfacing and installed new brake pads for my 2006 Corolla on black Friday 2015. Good service, fair price, and great quality. Did front brake disk resurfacing and installed new brake pads for my 2006 Corolla on black Friday 2015. Good service, fair price, and great quality. More

Excellent. The service representative I worked with was friendly, knowledgeable, and fair. He explained the problems with my car, and made sure the service was The service representative I worked with was friendly, knowledgeable, and fair. He explained the problems with my car, and made sure the service was done properly and timely. More

Great experience The purchase experience of our 2016 Avalon XLE Premium was outstanding from the first time we walked in the door to walking out with the keys in hand. The purchase experience of our 2016 Avalon XLE Premium was outstanding from the first time we walked in the door to walking out with the keys in hand. Bruce was a pleasure to work with and did everything that he could to get us into the vehicle we wanted at the price we wanted. Bruce's communication through out the process was exemplary - keeping us posted regarding the availability of the 2016 Avalons and locating just the right car. Rodney was also outstanding, filling in if/when Bruce wasn't available. Thanks! More

great customer service I came in for a maintenance check for the 35,000 mile checkup. The service was fantastic and best of all, was within my budget. I came in for a maintenance check for the 35,000 mile checkup. The service was fantastic and best of all, was within my budget. More

the Best Car dealer in the tri-state area!!! The Team work together and I was pleased on my buying of my new 2016 Highlander Jim, Victor,Karinand many more were excellent and I could not ask for The Team work together and I was pleased on my buying of my new 2016 Highlander Jim, Victor,Karinand many more were excellent and I could not ask for anything more! Thank you to the Team!!!! More