Newark Toyota World

Disappointed Recall mgr didn't look on my records to give accurate info. Then agent is not focused giving me instructions which fails. Very high cost as well. Recall mgr didn't look on my records to give accurate info. Then agent is not focused giving me instructions which fails. Very high cost as well. More

Fast and Friendly I arrived an hour early for my 40,000 mile appointment, dropped off the car, and went for a walk. I expected to have a long wait when I got back 90 m I arrived an hour early for my 40,000 mile appointment, dropped off the car, and went for a walk. I expected to have a long wait when I got back 90 minutes later, but the car was ready for me the moment I arrived. Fast and efficient. The representative I dealt with (Jeffrey Sherrod) was friendly and courteous. More

Had a nice service experience The service center Staffs were friendly. The vehicle service was prompt. Will visit the service center in future. Overall it was a very good experienc The service center Staffs were friendly. The vehicle service was prompt. Will visit the service center in future. Overall it was a very good experience. More

Review of my experience at ToyotaWorld on November 11, 2015 What was going to be done was explained and how long it would take. Service manager called me when work was done and my son was leaving the facility What was going to be done was explained and how long it would take. Service manager called me when work was done and my son was leaving the facility with the Scion. No problems with service or tires so far. HEWills More

10000 mile check-up Nov 10,2015 I recently returned from a wedding in S.C. when my 2015 Corolla told me it was time for a check-up. I stopped by and was quickly greeted by Colleen. S I recently returned from a wedding in S.C. when my 2015 Corolla told me it was time for a check-up. I stopped by and was quickly greeted by Colleen. She explained what was included with the service and how long it would take. She was friendly and knowledgeable. My service was done promptly. I have been impressed by the staff on both my visits. More

Excellent service! I always get fantastic service at Newark Toyota. The service people are very friendly and knowledgeable. I feel very comfortable leaving my car in t I always get fantastic service at Newark Toyota. The service people are very friendly and knowledgeable. I feel very comfortable leaving my car in their hands. More

Transmission issues On Tuesday went in for an oil change and adjustment to the clutch, after two hours of waiting was told that the clutch and transmission had to be repl On Tuesday went in for an oil change and adjustment to the clutch, after two hours of waiting was told that the clutch and transmission had to be replaced. Was told the car would be done on Monday,it wasn't. Went in to pick it up on Tuesday night and after waiting almost two hours got my car back in clean and working order. More

Friendly and Professional What can I say, the title says it all. I can also add that they are honest. I had a 30K check on my Camry which calls for possible replacement of vari What can I say, the title says it all. I can also add that they are honest. I had a 30K check on my Camry which calls for possible replacement of various filters. Upon examination they told me that the filters are still functional. Many other establishments would have replaced those items for the sheer profit of doing so. Kudos! More

Jeff and Team Saved Me! I was stranded after losing the key to my Tundra. I contacted the dealership and spoke with several service advisers over the course of the afternoon. I was stranded after losing the key to my Tundra. I contacted the dealership and spoke with several service advisers over the course of the afternoon. It was late Friday afternoon and I was stranded on a job 20 miles from the dealership. I called for assistance and was told that in order to program the new key they needed the vehicle in the shop. I tried two mobile services. One never got back to me the other couldn't get a blank until Saturday. I called the service department again and asked if I got the vehicle towed in could they get me on the road tonight. They said they could and I started the process. By the time we arrived at the dealership it was about 7:30. They had made the key while I was enroute and jumped into the reprogramming process immediately. I was on the road again by 8:15. I could not be happier with the service and attention and courtesy I received from Jeffrey Sherrod and the rest of the team at Newark Toyota World! More

Excellent, courteous and professional . Good customer service, very food facility to wait and work. Exellent service to pick up after service. Oveall and wow experience . Good customer service, very food facility to wait and work. Exellent service to pick up after service. Oveall and wow experience More