Newark Toyota World

Third Time's A Charm We recently purchased a 2016 Toyota 4 Runner Limited-our third Toyota from Newark Toyota in 4 years. The vehicle is beautiful and very stylish. The We recently purchased a 2016 Toyota 4 Runner Limited-our third Toyota from Newark Toyota in 4 years. The vehicle is beautiful and very stylish. The salesperson, Eric Mosley, is exceptional. He is a caring, considerate and very knowledgeable person who happens to sell new cars for a living. He never pressures you to make a decision but provides you with honest answers and solid information. Eric has won our loyalty, not only to himself but to the dealership and the Toyota brand. The service people are also very friendly and helpful. I love their service shuttle which makes having service done on the car a snap. The Black 4 Runner Limited is a real "head-turner" and I'm sure will do great things for your advertising. More

Service was good In reality though, I thought I was left standing by my auto longer than to be expected for a service rep to assist me at drop off, especially since it In reality though, I thought I was left standing by my auto longer than to be expected for a service rep to assist me at drop off, especially since it was obvious to me that 3-4 reps were neither on the phone or assisting other customers. Don't mean to complain but that didn't equal the service I've received in the past. More

Installation of Automatic Starter I bought a new Avalon at NTW (Newark) a few weeks ago. My Product Specialist, Chris Delpelche has proven to be excellent in his service and care for I bought a new Avalon at NTW (Newark) a few weeks ago. My Product Specialist, Chris Delpelche has proven to be excellent in his service and care for his customers. Every question that I had he had an answer. In the beginning I was a bit nervous because I hadn't bought a car 16 years! Chris made the process comfortable for me. As a result, I made an excellent choice with Chris' assistance. Thinking ahead to winter, I thought. I would try the automatic starter called THE CLIFFORD. Chris set up the service for me and I had my first experience with NTW Service Center. The center called me to set up my service. They were prompt and efficient. They even asked me if I wanted to use their shuttle service to and from my home. Needless to say, I said, SURE! When my car was ready, they came back and picked me up with no problems. My service representative on Marrows Road was James. He was an energetic and informative young man! I could tell that he loved his job. He taught me about my new device that I had installed. He also told me about other services they offered. Overall, my experience with NTW has been excellent. This is very reassuring for someone who hasn't had a new vehicle in 16 years. If NTW continues with this type of service, I'll be seeing them for another car in a few more years! More

Serviced Avalon Service writers both Jason and Rachel were polite and helpful at registration. There was a gentlemen and lady that help me on pickup and they were o Service writers both Jason and Rachel were polite and helpful at registration. There was a gentlemen and lady that help me on pickup and they were over the top nice. I wish I had there names. More

SUPER SERVICE compared tothe service Igot at Price Toyota NewCastleDE. EdConner told me he's not taken man off job 2show me plug2 RVunit goes SERVICE compared tothe service Igot at Price Toyota NewCastleDE. EdConner told me he's not taken man off job 2show me plug2 RVunit goes More

Speedy service for what was done First time at facility, first time for Jason. He was very helpful and pleasant. Mileage in was 4958 stated due for oil change at 5K. Why have me come First time at facility, first time for Jason. He was very helpful and pleasant. Mileage in was 4958 stated due for oil change at 5K. Why have me come back when the mileage is so close. I also thought as courtesy they would wash your car. I guess I got spoiled with my other car. More

Amazing service! My assistant service manager was very friendly and helpful during my first service for my new Camry. He explained how the service plan worked, what wo My assistant service manager was very friendly and helpful during my first service for my new Camry. He explained how the service plan worked, what would be completed during the visit and helped me make the most from my Toyota Care Plan. More

Awesome!!!! My experience was excellent today!!! Jeff and Jeff are great and warm welcoming very Professional these guys they both has a bald head!!! two thumbs u My experience was excellent today!!! Jeff and Jeff are great and warm welcoming very Professional these guys they both has a bald head!!! two thumbs up! More

Great Customer Service I was very pleased from the time I arrived until we left by the attention and service of our maintenance contact. She kept us informed and guided us t I was very pleased from the time I arrived until we left by the attention and service of our maintenance contact. She kept us informed and guided us through the entire process. While the maintenance work I had down was of a minor type, I felt I was being well served by the mechanic working on my car. I also thought the new waiting area for the customer is a very nice facility and serves its purpose well. I definitely would recommend this place for service More

Great service from a great bunch of people My visit was for scheduled maintenance and, since I'm still within the first two years of vehicle purchase, was for no charge. The check-in process w My visit was for scheduled maintenance and, since I'm still within the first two years of vehicle purchase, was for no charge. The check-in process worked well -- greeted immediately, joined by my assigned service specialist shortly thereafter, and quickly got the order written up. I used the dealer's shuttle service to get to a local restaurant, which was a pleasant trip. I made arrangements to call for a return shuttle if I needed it, but as it turned out, I rode back with someone else. James called within about the time that he estimated the service would take (45 minutes) to let me know that it was done, and I returned about an hour after that. Pick-up went as easily as drop-off, even though James was off the desk by then, and the bill was indeed zero. I've only been using these guys for service since I bought my Prius (about 18 months ago), but they're pretty good. I think I'll keep them. More