Newark Toyota World

Excellent service My experience was a pleasant one only because of Brian. With the one issue that I had he made me feel very comfortable and relax inspite of all the My experience was a pleasant one only because of Brian. With the one issue that I had he made me feel very comfortable and relax inspite of all the hiccups. He provided excellent customer service. Please keep the hard work, professionalism and friendliness. More

Derrick, Jamar, and Jason did a great job Derrrick addressed all of my needs. Jamar arranged to have my brakes and other service done at a great value. Jason was very professional. Thank yo Derrrick addressed all of my needs. Jamar arranged to have my brakes and other service done at a great value. Jason was very professional. Thank you! More

Starter Replacement I had my car towed to Toyota's lot so it could be looked at the first thing on Saturday morning. Per AAA they said my car needed a new started; Mr. Sh I had my car towed to Toyota's lot so it could be looked at the first thing on Saturday morning. Per AAA they said my car needed a new started; Mr. Sherrod he took care of everything. He was courteous and helpful until the end. My son had another issue as soon as he drove off the lot. The car cut off at the light down the street near DQ. I called back and Mr. Sherrod answered immediately and he asked me to bring the car back as he wanted to make it right. Whatever he did, it appears to be working so we'll see how things pan out as the week progresses. Never once did I feel like I was getting on his nerves. He made me feel like he really wanted to solve this problem for me and that's appreciated especially since I almost $400 for the repair. I feel like it was money well spent but I'd like to give it some time to ensure the car is fully functional and I won't be able to tell until I've had it back for a few day but so far pretty good. Ms. Gaskin-Wyatt (Nina) More

Wonderful Service The advisors were very friendly and very attentive also kept me informed on the progress They even took time to explain my options... Very nice. The advisors were very friendly and very attentive also kept me informed on the progress They even took time to explain my options... Very nice. More

Follow up Inspection on Frame Recall Took my 2006 Toyota truck in for a 1 yr follow-up inspection on a frame replacement (recall). The service group (Jacob) did a great job keeping me inf Took my 2006 Toyota truck in for a 1 yr follow-up inspection on a frame replacement (recall). The service group (Jacob) did a great job keeping me informed of the status of the inspection and alerted me the brake lines would also be replaced as part of the prior recall on the frame. While it was in the shop, Derrick also worked with me to have a broken AC compressor replaced. The service dept did an excellent job and I will take my truck back to them in the future. More

Absolutely the best possible. Bill Chaffee is the best. I have had my Corolla almost 14 years, and it has over 172,000 miles on it. Bill has been my service writer most of that time, and he is honest, cari I have had my Corolla almost 14 years, and it has over 172,000 miles on it. Bill has been my service writer most of that time, and he is honest, caring, and as helpful as he can possibly be. He knows cars inside and out, and knows what must be done and how long it will take. He works closely with the guys in the shop who seem to respect him and cooperate smoothly with him for the customer's best results. As for the facility, it is clean, comfortable, and - yes - they have diet Pepsi on tap!!!! Everyone has always been friendly and helpful to me. More

45,000 mile service Routine maintenance work at 45,000 miles was done quickly and efficiently. Overall a good experience. Comfortable waiting room to wait until car is re Routine maintenance work at 45,000 miles was done quickly and efficiently. Overall a good experience. Comfortable waiting room to wait until car is ready. More

car service The employees are very nice. My only complaint is they dont vacumm the floor. Jiffy Lube at least always vacumned and washed the windshield. It would The employees are very nice. My only complaint is they dont vacumm the floor. Jiffy Lube at least always vacumned and washed the windshield. It would be nive if Toyota did that too. This was my first visit . Let you know when I've had a few more visits with my new car. More

Great Sales Men I worked with Delonn and Anthony Harris, Both were very professional and well experieced . Yes I would reccomend friends and family to purchase with T I worked with Delonn and Anthony Harris, Both were very professional and well experieced . Yes I would reccomend friends and family to purchase with Toyota World More

Efficient service in a comfortable, clean environment Fast service without offers of unnecessary work and a clean and comfortable waiting area. The car wash was also a nice touch. The range of service h Fast service without offers of unnecessary work and a clean and comfortable waiting area. The car wash was also a nice touch. The range of service hours is great. More