Newark Toyota World

pleantsant Very friendly. I came on veterans day not realizing how busy. It would be. Should have scheduled another day. Should remind customers and provide ti Very friendly. I came on veterans day not realizing how busy. It would be. Should have scheduled another day. Should remind customers and provide time estimate at time of scedulung. Nice waiting room. Price is alttle high. More

Efficient and pleasant service My first experience at Newark Toyota World for routine maintenance on my Prius C plus a flat tire. Intake was quick and very pleasant. There was a n My first experience at Newark Toyota World for routine maintenance on my Prius C plus a flat tire. Intake was quick and very pleasant. There was a nice roomy waiting area with computer chargers, drinks, and TV (morning bagels were already gone by my afternoon appointment). The tech was able to patch my tire for only $37, and routine maintenance was completed quickly. I am taking my other Toyota in tomorrow, and will definitely use their services every time! More

MIL P0420 - Camry 2003 /XLE The engine malfunction indicator (MIL) show up now and then. I am not satisfactory with service and explanations. I firmly believe that the check eng The engine malfunction indicator (MIL) show up now and then. I am not satisfactory with service and explanations. I firmly believe that the check engine lamp issue showing up spuriously. Thanks for scanning the codes and resetting MIL free of cost. Informatively, I noticed some burning wire while while taking my car home. Not sure how much serious at this time. Thank you and regards, More

Fast and efficient In and out in less than 45. The waiting area is nice and my car came back clean. One of the biggest reasons for choosing Toyota. In and out in less than 45. The waiting area is nice and my car came back clean. One of the biggest reasons for choosing Toyota. More

Check Engine light on Stopped in without an appointment because the check engine light popped on while I was out. Service area was very busy so I was offered a rental. La Stopped in without an appointment because the check engine light popped on while I was out. Service area was very busy so I was offered a rental. Later received a phone call telling me exactly what the problem was. Also told I needed tires, which I knew was coming up. Everyone was very helpful and professional helping me understand the repair. I appreciated the advice Jason gave me on which tires to choose. Jason communicated with me throughout the entire process. More

Always good service, just a little too long this time I have always had good service at this location and have been taking the same car there for 10+ years. This time felt a little different though. I we I have always had good service at this location and have been taking the same car there for 10+ years. This time felt a little different though. I went in for a their basic service of oil change and tire rotation plus fluids check this time. Unfortunately, what I though would be 45-60 minutes turned into 90 minutes for no explicit reason. Very frustrated that what seems like a straightforward service event went on for so long. And all this when I reserved the first appointment of the day. More

Great Experience Very timely. Excellent sitting area. Kept me informed about timing of events. I would go back to this service area again because of my experience. Very timely. Excellent sitting area. Kept me informed about timing of events. I would go back to this service area again because of my experience. More

Please God, let it be minor This was an unexpected need for service on my way to work. I pulled in, they were attentive, pleasant and professional. Shortly after I was shuttled This was an unexpected need for service on my way to work. I pulled in, they were attentive, pleasant and professional. Shortly after I was shuttled to work, Bill Chaffee called and left me a message that it wasn't anything major. Bill is easy to work with and I feel he cares about he service he's providing and whether or not I will be happy when it's completed. Can't ask for better than that. More

10,000 mile Service & Safety Check My service was scheduled for 7 a.m. and they also applied a technical service software that resolved a Bluetooth phone connectivity issue. I had not r My service was scheduled for 7 a.m. and they also applied a technical service software that resolved a Bluetooth phone connectivity issue. I had not reported the Bluetooth issue prior to showing up for the scheduled maintenance service but they took care of it! More

Quality Service Good service, friendly and professional, completing the work properly. The staff other than the service representative were equally friendly and helpf Good service, friendly and professional, completing the work properly. The staff other than the service representative were equally friendly and helpful and made my visit a pleasant one. More